We were forced to stay here after being stranded late at night on the highway due to car problems. First let me make clear that the night staff at the desk was very friendly and helpful, as was the person who was there in the morning. I have no complaints about either one of them. However, the overall feeling of the property was extremely unwelcoming and unpleasant. It seemed like this atmosphere came from the owner, not from the employees. This is not a place you want to stay if you want to feel like you are a welcome guest or a valued customer; the feeling you get is more that you better make sure you follow the rules and don't cause any trouble. i suspect that is not what most people are looking for in a hotel. As the night staff was reviewing the terms of our stay when we checked in, he stated that if we had one complaint about noise we would be kicked out. I did not feel like this was coming from him or had anything to do with me specifically, but rather that it was something he was required to say. I have stayed in many hotels with my children and have never had anyone say this to me before. Keep in mind that this was after midnight, and we had just arrived with our 3 exhausted children via sheriff cars after having to leave our disabled vehicle on the side of the highway after a frightening experience. If we had been kicked out, there would have literally been nowhere for us to go. We did not make noise or have any complaints, but the unpleasant threat hanging over us was unnerving. There were also signs everywhere making sure everyone knew that NO VISITORS were allowed. Again the overall feeling was that you better follow the rules. We were told the a/c would take awhile to work properly and that was correct - it never really cooled the room off. Our room was non-smoking but smelled strongly of smoke. It felt old and dated and unclean. I have stayed in many budget hotels and I realize that I have to have reasonable expectations but this did not meet my personal expectations for an $89 stay. The next morning while my husband was working on getting our car fixed we were hoping our children could swim in the pool. However, the pool does not open until 11AM, which, it so happens, is also check-out time. We were told that it was the owner's policy that if we had checked out, we could not swim in the pool. So if you arrive late at night hoping to be able to swim in the morning, think again. Again we were stranded in a strange town, far away from anyone we knew, and were made to feel very unwelcome. Overall a very disappointing experience.
Very Good
100 Reviews