Edison Hotels with Gym

We stayed four nights at this hotel while on a motor coach tour to New York City. It is a bit of a ways from the city, but over the Labor Day Weekend traffic was light so didn't take long to get to where we were going. The hotel rooms were renovated in 2019 and are quite nice. The beds are comfortable and our room was very quiet. The bath amenities are nice quality and the towels are thick and fluffy. They give you water bottles in the room (free) and there is a Keurig machine. You get four coffees and two tea k-cups. They refill as needed. Coffee is also available in the lobby in the morning. Currently the public areas of the hotel are being renovated. There is a nice courtyard in the back and places you can walk around the hotel. The staff is friendly and helpful.

We stayed here for Saturday and Sunday night in November. Very convenient location tucked away about a block from the busy Rt 1. So, one can have the best of both the world, easy access to everything and at the same time very quiet location. Room is good with comfortable bed, functional bath room. But rest of them are not up to the mark. All other appliances are old, broken and most of the lights were not working. The appliances have heavy multiplugs with single connection, came off from socket and I had hard time to figure out. The corridor simply stinks with old carpet with heavy smoke smell. Even though the building is in quite place the rooms are not sound proof. From the bathroom I can hear clearly from upstairs and next room bath room activities. Unfortunately, we had a couple stayed next to our room who got up at 500AM in the Sunday morning and arguing about something with some unknown language for hours. I know it is not a management problem but they can do something about sound proofing the rooms. The management should be ashamed of advertising as a free breakfast. Breakfast is a brown bag with 2 mini creasy muffins, a nature valley bar and a water bottle may be from BJ’s or COSTCO. Despite all these, the management is flexible, friendly and try work with you. We need to change our reservation for one day which booked through third party website, they obligated it without any extra charge or fuss. Since management seems to be sincere, I’d like to give 4 stars but that would be disservice to other hotels in that area. Just bare minimum average hotel for bed and shower and nothing else.

During my recent stay at Fairfield Inn & Suites by Marriott Edison-South Plainfield on February 17th, I encountered a situation that significantly compromised my comfort and trust in the Marriott brand, known for its cleanliness and customer service standards. Finding a bug in my bed the following morning was not just a major inconvenience; it was a distressing experience that highlighted a serious lapse in hygiene standards, which I had never expected from a Marriott establishment. Despite promptly reporting the issue and the staff's quick action to change my room, the emotional distress and the inconvenience of relocating, which consequently made me late for an appointment, seemed to be lightly regarded by the management. The offer of a mere $20 credit towards my stay was, to say the least, disappointing and felt dismissive of the gravity of the situation. Such a response does not align with the level of guest satisfaction and service excellence I have come to associate with Marriott. I had hoped for a resolution that would genuinely acknowledge and compensate for the discomfort caused, such as comping the affected night's stay. This would have demonstrated a true commitment to guest satisfaction and potentially restored my faith in Marriott as my choice for future lodging. The manner in which this incident was handled raises concerns not only for my own experience but for future guests as well. I urge the management to revisit their approach to such matters and to adhere more closely to the high standards Marriott is known for. The importance of immediate and appropriate action to address and prevent such incidents cannot be overstated. I share this review in the hope that it will prompt a reconsideration of my case and lead to measures that ensure a cleaner, more guest-focused experience moving forward. Marriott has always been a preferred choice for many because of its reputation, and it's crucial that such standards are upheld consistently across all properties. Sincerely, [A Guest Who Expected More]

Well located with quick access to major roads. Rooms are compact but convenient and well designed. Nice and clean bathroom. Breakfast with excellent variety. Parking is free.

Great service and wonderful people

It’s very roomy for 2 people. WiFi is non existent. The shower wasn’t completely clean. I have stayed here multiple times and I know U.S hotels aren’t nearly the cleanest but this time I was given a room with bad plumbing. The sink kept getting clogged and water was spilling out the back of the shower head. Also a few of the front desk people don’t know how to simply book a room for an extra night

The children played in the raritan center the next day, so they chose the nearest hotel nearby. The overall feeling is ok, I have stayed twice, once with a large bed, this time with a double bed, and also gave a room for the disabled to try, so it is larger than the standard room. The hotel swimming pool is almost the size of a child, and the hot tub is quite good in winter. Hilton members will provide two bottles of mineral water when they check in. Those who are not members will not give them. The overall evaluation is not very good.

I wanted to give them an excellent review but I can't. We were on the third floor next to and across from a room full of rowdy teenagers. They were in and out of their room constantly while playing loud music. This went on for an hour before we called downstairs. After having to call several more times, someone finally came up and they turned the music down. That didn't stop them from running the hall and slamming doors well after 12am. After calling and requesting a room change, we were told that we couldn't because they were sold out. I understand they were sold out but after calling front desk 4-5 times another step should've been taken. Come to find out, they had gotten several calls about them and didn't take proper actions. Ruined our whole night not being able to sleep. Other than that, the rooms were nice and clean, staff were great and the location was excellent.