Holiday Inn Express & Suites El Paso West
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Rooms and Guests
1 room, 2 adults, 0 children
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Holiday Inn Express & Suites El Paso West

Health Protected
7935 Artcraft Rd, El Paso, Texas, 79932, United States
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A stay at Holiday Inn Express & Suites El Paso West, an IHG Hotel places you in the heart of El Paso, within a 5-minute drive of Rio Grande and Acadia Health. This hotel is 20.3 mi (32.7 km) from Fort Bliss and 13.9 mi (22.4 km) from Paso del Norte International Bridge.Show More
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hotel overview picture
4.3/5Very Good·Cleanliness: 4.3
All 100 Reviews
Amenities
ParkingFreeFitness Room24-Hour Front DeskLuggage StorageWi-Fi in Public AreasFreeBusiness CenterFax/Copying Service
All Amenities
Surroundings
Airport: El Paso International Airport
(35km)
Landmarks: Adventure Zone
(2.2km)
Landmarks: Westside Community Park
(2.8km)
Map

Rooms

Guest Reviews

Policies

Services & Amenities

Suite, 2 Queen, Sofa Bed
3

Suite, 2 Queen, Sofa Bed

2 Queen bed
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Bathtub
Refrigerator
Room Details
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Standard Room, 2 Queen Beds
4

Standard Room, 2 Queen Beds

2 Queen bed
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Bathtub
Refrigerator
Room Details
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1 King Bed Suite
4

1 King Bed Suite

1 King bed
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Bathtub
Refrigerator
Room Details
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Standard Room
3

Standard Room

1 Queen bed
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Bathtub
Refrigerator
Room Details
Check Availability
Standard King Room
3

Standard King Room

1 King bed
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Bathtub
Refrigerator
Room Details
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Mobil Access Standard King Room with Tub
3

Mobil Access Standard King Room with Tub

1 King bed
Has window
Non-smoking
Air Conditioning
Bathtub
Refrigerator
TV
Room Details
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1 King Suite Mobil Access Tub
1

1 King Suite Mobil Access Tub

1 King bed
Has window
Non-smoking
Air Conditioning
Bathtub
Refrigerator
TV
Room Details
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Guest Reviews(100)

4.3/5
Very Good
Verified Reviews
  • Cleanliness4.3
  • Amenities4.3
  • Location4.3
  • Service4.3
Elaine
December 2, 2023
Hotel is charging full price as it’s being remodeled with mess occupying entire lobby, no business - work Office, no vending machines, no pool.
Jose
October 16, 2023
Room was cleaned, the facilities were well, and nicely stocked. The issue was with the front desk and their lack of communication. Upon arrival from the airport we called the front desk and spoke with a woman regarding our late check in. She clarified and confirmed that we would not be charged a no show for showing up after midnight and reassured us that she would leave a note to the next shift. Unfortunately, when we arrived to check in around 2:24AM, worker who claimed she was the supervisor, informed us that we had been charged a no show and that she would have to reinstate us and charge us an additional night to rebook us. We explained that the earlier shift had left a note. Worker continued to say she understood but that there was nothing that she could do because after 2AM their system resets. Unfortunately, her employee failed to communicate this information to us. Had the employee who confirmed we would not be charged did not relay this information to us. Otherwise, this would have determined our course of action. The lack of customer service and compassion for their customers is the biggest issue. She never apologized or tried to come to a reasonable accommodation for the inconvenience that her own employee had caused.
Grisela
September 8, 2023
Everything was very good, the only mishap I had was that around 7:20 am, a woman came in saying that they had given her that room in which we were already staying, according to the receptionist it was a mistake on her part.
Alonzo
December 17, 2023
Great location, plenty of near by restaurants and very clean rooms.
Karen
September 10, 2023
Everything was right. They’re remodeling the hotel and it’s even more amazing with the updates.
Nadia
November 5, 2023
They have a good service and they just remodeled is very nice and clean
Destinee
July 16, 2023
Definitely one of my favorite hotels while visiting family! I’ll be back. Also, all the food choices around were a plus!
Samantha
July 16, 2023
There was a lizard in one of the beds! Staff member said she would tell maintenance
Estuardo
May 15, 2023
The room was super clean and everything brand new they are remodeling and upgrading the hotel, very comfortable and convenient

Property Policies

Check-in and Check-out Times
Check-in: 15:00–02:00 the next day
Check-out: Before 11:00

Front desk hours: 24/7

Child Policies
Children of all ages are welcome at this hotel.

Cribs and Extra Beds
For all room types, cribs cannot be added. Extra bed policies vary according to room type. Please refer to the relevant room type policy.

Breakfast
StyleBuffet
AgeFee
Adult
Contact hotel
Additional breakfast fees are not included in the total and need to be paid at the property.

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Health Protected

Quite Clean
  • 4.3/5
Cleaning & disinfecting
  • Rooms are disinfected between stays

Property Description

  • Opened: 2010
  • Number of Rooms: 96
A stay at Holiday Inn Express & Suites El Paso West, an IHG Hotel places you in the heart of El Paso, within a 5-minute drive of Rio Grande and Acadia Health. This hotel is 20.3 mi (32.7 km) from Fort Bliss and 13.9 mi (22.4 km) from Paso del Norte International Bridge.

Enjoy recreational amenities such as an indoor pool and a fitness center. Additional amenities at this hotel include complimentary wireless internet access and concierge services.

Grab a bite from the grocery/convenience store serving guests of Holiday Inn Express & Suites El Paso West, an IHG Hotel. A complimentary buffet breakfast is included.

Featured amenities include a business center, a 24-hour front desk, and multilingual staff. Free self parking is available onsite.

Make yourself at home in one of the 96 air-conditioned rooms featuring refrigerators and microwaves. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Bathrooms have bathtubs and hair dryers. Conveniences include desks and coffee/tea makers, as well as phones with free local calls.

Services & Amenities

Fitness Room
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Frequently Asked Questions

How much does it cost to stay at Holiday Inn Express & Suites El Paso West?

Prices at Holiday Inn Express & Suites El Paso West are subject to change according to dates, hotel policy, and other factors. To view prices, please search for the dates you wish to stay at the hotel.

What is the closest airport to Holiday Inn Express & Suites El Paso West?

The closest airport is El Paso International Airport. It is 35.04km from the hotel and approximately a 26minutes journey by taxi.

What are the check-in and check-out times at Holiday Inn Express & Suites El Paso West?

The check-in time is after 15:00 and the check-out time is before 11:00.

Does Holiday Inn Express & Suites El Paso West provide airport transfer services?

No, the Holiday Inn Express & Suites El Paso West doesn't provide airport transfer services.

What amenities and services does Holiday Inn Express & Suites El Paso West have?

Holiday Inn Express & Suites El Paso West has the following amenities and services: Parking, Indoor Swimming Pool, Fitness Room.

Does Holiday Inn Express & Suites El Paso West have a swimming pool?

Yes, Holiday Inn Express & Suites El Paso West has a pool. Pool type: Indoor Swimming Pool.

Does Holiday Inn Express & Suites El Paso West have fitness amenities?

Yes, Holiday Inn Express & Suites El Paso West has fitness amenities.

Does Holiday Inn Express & Suites El Paso West provide Wi-Fi?

Yes, the hotel provides Wi-Fi.

Does Holiday Inn Express & Suites El Paso West have non-smoking rooms?

Yes, Holiday Inn Express & Suites El Paso West has non-smoking rooms. Please view the hotel listing for details.

Does Holiday Inn Express & Suites El Paso West provide breakfast?

Yes, Holiday Inn Express & Suites El Paso West provides breakfast.

About This Property

Nearest AirportEl Paso International Airport
Distance to Airport35.04KM
Average Price FromUSD213
Hotel Star Rating2