Roam60866164813
January 29, 2024
Overall, my experience at the hotel was positive. The peaceful surroundings made for a relaxing stay, and the spacious rooms provided ample space to unwind. The staff, particularly the receptionists, were warm and welcoming, creating a friendly atmosphere from the moment I arrived. Boniface, the housekeeper, went above and beyond to ensure my stay was comfortable, always ready to assist with any requests I had. One aspect that could use improvement is the bathroom. It was evident that it was in need of a major renovation, especially the wall shower. The outdated fixtures and worn-out tiles detracted from the overall experience. Additionally, the lack of air conditioning was a downside, especially during hotter days. However, the hotel did make an effort to alleviate this issue by providing a fan, which helped to some extent. The breakfast offered at the hotel was satisfactory, although there was one incident that left a sour taste in my mouth. When I requested a double espresso, I was asked for my room number, which seemed unnecessary and slightly discriminatory. It was disheartening to learn that none of the other guests were subjected to this requirement. In my opinion, everyone should be treated equally, regardless of their beverage preferences. This incident did mar an otherwise pleasant dining experience. Despite these minor drawbacks, the positives of the hotel outweighed the negatives. The tranquil environment, spacious rooms, and friendly staff, particularly Boniface, made my stay enjoyable. While improvements to the bathroom and the inclusion of air conditioning would enhance the overall experience, I would still recommend this hotel for those seeking a peaceful and welcoming retreat.