Clarion Pointe Jamestown - Falconer

First thing, I pulled into the parking lot and the overall look of the premises looks like a shelter, unkept Secondly, the building smells like an animal shelter and an old ashtray. Thirdly, the people that are staying in the hotel are very questionable. Fourth, at this point I’m questioning my family’s safety? The complimentary breakfast was not the greatest, cold boiled eggs, hard bagels, very bruised bananas. The room was ok, clean sheets & towels, I guess that was the only decent thing. The curtains looked as if they were never washed/or cleaned since they were installed. The staff was ok, when asked if the facility was a shelter the gentleman hesitated on responding. Overall, this hotel needs a major overhaul upgrade and get rid of the rehab people if you want to stay in business. Suggestion: just convert into a shelter that helps rehabilitated people if that’s what you want to do. I’m sure most of your customers will agree. If Im paying to stay in a hotel then thats the atmosphere I’m expecting to see. Clarion do better. I will never be returning here!!

Property shows a lot of use but not run-down.didn’t go to the bar or use the gym

Great location, convenient, great water pressure, temperature, accommodating staff.

The breakfast was terrible and the lobby smelled strongly of cigarettes

If you are going to advertise a hot breakfast bar photos, you need to provide it.I was very disappointed. Not worth the money

Room ŵas ok for the price. Staff was friendly, but the drama that went on at the place wasn't worth the saving on the room. Breakfast was sub par. They just put yogurt in a container and you scooped out your serving in a bowl.i felt that was unsanitary. Otherwise stay was ok if you dont mind dealing with permanent residents staying at the facility.all in all a 3 out of 5 rating

The room smelled wildly of Clorox. So much so it made my eyes burn. SUPER loud neighbors late into the night that smelled of pot….and my bathroom had no shower curtain. At all.

Staff was efficient and accommodating. Check in process was very smooth. Easy, convenient and safe parking area. Room was spotless, with no issues for an overnight stay. Highly recommend.

Room was clean and comfortable and the breakfast was fine with the usual buffet offerings (waffles, hard boiled eggs, etc).