Verified traveler
March 4, 2024
The hotel and staff were lovely but what let it down was the evening meals. The breakfast was lovely but on our second morning the service was terrible, I had to chase up everything including menus. My husband and my evening meals were terrible, the first night I had to return my burger as it was raw and there was blood on the plate although my husband enjoyed his beef. On speaking to other guests they also said there burgers were not cooked properly. On the second night we both ordered fish and chips thinking that should be okay but had to return those as the fish was very tough. It was difficult to cut and chewy, although the chips were lovely. My husband took me for my birthday so it was a shame the evening catering let it down, otherwise it is a lovely hotel.