Emei Mountain ROYAL·Yuzquan Bay Hot Spring Hotel

I checked in quite late that night, and the front desk upgraded my room type. The room was very clean and spacious, with excellent facilities, including a mini-fridge. The only minor issue was the somewhat confusing layout of the light switches. The room came with a butler service, and they were very prompt in responding to any requests. When I accidentally left something behind, the butler thoughtfully mailed it to my home. The room rate included breakfast and access to the hot springs. There were many hot spring pools, all very clean, and the entire bathhouse was quite large. However, after about two hours, I felt too warm to continue soaking. There was also a complimentary late-night snack in the evening. Overall, it was a great experience and excellent value for money.

Trip.com's service is consistently great, as always. However, the hotel room itself was just average—a bit small and dated. On the upside, the hot spring area was lovely and perfect for families; the kids really enjoyed it.

The room was great, and the butler was incredibly helpful, even arranging breakfast and a hot spring visit for my eldest child. It was a fantastic experience. We traveled with a few families and would definitely come back if we get the chance!

It was great! There are so many pools that even during a holiday, it wasn't crowded. My baby loved it, and we'll definitely go back if we get the chance.

The hotel is clean, spacious, and smells lovely – no weird odors, just a really comfortable and cozy vibe. A little tip: if you're only staying one night but want to keep the fun going the next day, you can check in to the park before checking out of the hotel. Start with the indoor attractions because the outdoor ones don't open until 1:30 PM. There's no time limit, so it's perfect for families traveling with kids and seniors who don't want to rush. This hotel is ideal as it offers everything from dining to entertainment all in one place. The location is also fantastic, with many attractions and local specialty snacks nearby.

I arrived at 11 AM and they let me check in right away, which was great. However, even though I arrived at 11 AM, the front desk girl assigned me to Building 2! This was the most unsatisfactory part of my stay, so much so that I almost complained about her. I booked a room with a terrace specifically for the view, and instead, I got a view that looked like a cemetery. Thankfully, Little Liu later helped me change rooms, and that was much better. During my stay, both the security guards and the cleaning staff had excellent attitudes. The hot spring was also quite good.

The room was quite spacious and well-equipped. The hotel's hot spring was fantastic, and the wave pool was a huge hit with the kids – they had a blast! Breakfast was also good; the frozen 'baba' (a local specialty) was a particular favorite with the children.

This used to be my go-to hot spring hotel every year, but the facilities are really showing their age now. The room service keeps getting worse, it's clear they're understaffed. There was some kind of black, sticky grime on the tea bags in the room, and the shower water kept going from hot to cold. It really doesn't feel like a vacation anymore. Also, I suggest they extend breakfast service past 10:30 AM!