Guest Reviews of Holiday Inn LILLE - OUEST ENGLOS by IHG
8.2/10
Very good
89 reviews
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location8.2
Amenities8.3
Service8.1
Cleanliness8.3
Filter by:
Sort by:
All reviews(89)
Positive reviews(16)
Reviews with photos/video(1)
Negative reviews(5)
Guest User
Standard Room
Stayed in Jun 2026
Couple
1 reviews
5.0/10
Posted on Jul 7, 2026
The images are very deceitful. Utterly choked to see the rusty structure of the building from outside. On hearing hôtel de Lille, I expected more from outside. The tiny pool from the pictures didn't match the reality. I thought I would swim in an 18 or 25 metres pool, to my great disappointment it put me off swimming.
Guest User
Standard Queen Room With Single Sofa Bed
Stayed in Feb 2025
Family
5 reviews
10/10
Outstanding
Posted on Mar 31, 2025
Great value hotel. The room size is large as is the bathroom. All the staff are friendly and very helpful. The hotel does look dated from the outside and could do with some paint but inside it’s just as you would expect from a holiday inn
Norhane3
Standard Queen Room
Stayed in Apr 2026
Family
24 reviews
10/10
Outstanding
Posted on May 9, 2026
Excellent
Alex Li Yan
Standard Room
Stayed in Jun 2024
Couple
1 reviews
9.0/10
Great
Posted on Jul 23, 2024
Good price
Guest User
Standard Queen Room With Single Sofa Bed
Stayed in May 2025
Business traveler
9 reviews
8.5/10
Very good
Posted on Jul 3, 2025
The location is very remote; you have to walk several hundred meters to find a restaurant. Breakfast options are limited, just typical chain restaurant quality. The room size is acceptable, but I was unlucky enough to encounter a broken toilet. Although they came to fix it quickly after I reported the problem, the overall experience was quite poor. The only advantage is that it's relatively quiet, probably due to its remote location.
Original textTranslated by Google
Guest User
Standard Queen Room With Single Sofa Bed
Stayed in Jan 2025
Family
5 reviews
2.0/10
Posted on Feb 15, 2025
Worst..
There was no refrigerator in the room and the room temperature was below 18 degrees because there was no heating.
There was no refrigerator in the room so they said they would store cheese at the front desk but they didn't return it.
They asked for understanding saying it was because of some tennis tournament but it was ridiculous.
I don't want to go to this place again.
Original textTranslated by Google
Albertrui
Standard Queen Room With Single Sofa Bed
Stayed in Sep 2024
Family
7 reviews
7.0/10
Posted on Oct 30, 2024
A budget hotel with a high cost-effectiveness. The location is not in the city center, but it is quite convenient for people who travel with a car, and parking is free. I will choose this hotel next time.
Original textTranslated by Google
Guest User
Standard Queen Room With Single Sofa Bed
Stayed in Aug 2024
Other
6 reviews
8.5/10
Very good
Posted on Dec 19, 2024
Nice and pleasant, spacious and clean room. Too bad there was no view of the pool. Well located
Original textTranslated by Google
kifaru31
Twin Room - Non-Smoking
Stayed in May 2024
Family
12 reviews
4.2/10
Posted on Aug 31, 2024
Old facilities, poor service attitude
Original textTranslated by Google
Guest User
Standard Queen Room With Single Sofa Bed
Stayed in Mar 2024
Couple
1 reviews
7.0/10
Posted on Apr 6, 2024
Good hotel for a nice trip, also for a family
Original textTranslated by Google
Guest User
Standard Room
Stayed in Apr 2026
Couple
7 reviews
9.5/10
Amazing
Posted on May 29, 2026
Très important J ai glissé dans la douche et j aurais pu me faire très mal Je l ai déjà signalé lors de mon dernier passage !!!Il suffirait de mettre un simple tapis de caoutchouc à disposition
Translate
Anonymous User
Standard Room
Stayed in Mar 2026
Solo traveler
2 reviews
8.5/10
Very good
Posted on Apr 18, 2026
J’ai passé un excellent séjour dans cet hôtel et le recommande vivement.