Saffron Beach Bistro & Cottages

Saffron Beach Bistro & Cottages Reviews

Saffron Beach Bistro & Cottages

Plot 11 Nambi Rd, Entebbe, UgandaView Hotel Details
Saffron Beach Bistro & Cottages
Saffron Beach Bistro & CottagesSaffron Beach Bistro & CottagesSaffron Beach Bistro & Cottages
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Saffron Beach Bistro & Cottages Guest Reviews

3.4/5
29 review
Verified reviews
Location3.4
Amenities3.4
Service3.4
Cleanliness3.4
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All Reviews(29)
Positive reviews(20)
Reviews with photos/video(2)
Negative reviews(9)
Guest User
Stayed in Mar 2024
Other
0 review
5.0/5
Outstanding
Posted on Mar 11, 2024
This place just beside the Victoria Lake. It has beautiful scenes with tasty fried fish!! We eat the fish, listening the sound of wave.It’s really a happy time there. Btw, the size of the fish is really large hhhhh, I try my best to finish it 😂😂
tery
Stayed in Feb 2024
Friends
1.0/5
Posted on Feb 25, 2024
Properly has a nice location but is run down. Needs a lot of cosmetic updating and new TVs. Has streaming but would not working because the internet was very bad. Power went out numerous times. I prepaid for property and then at the end they said I owed taxes of $55. I had already paid taxes. To orbitz of $47 so I got doubled charged for taxes.
Louis
Stayed in Feb 2024
Other
5.0/5
Outstanding
Posted on Feb 6, 2024
We had a late check-in and we were well cared for even got food as kids were starving from a long flight transfer.
Pravin Z
Stayed in Nov 2023
Friends
5.0/5
Outstanding
Posted on Nov 12, 2023
Excellent service. The ambience is great to hang out with family and friends. The food quality is top notch. Yummiest food served. The staff is so humble and polite. Best place to visit. Thank you for your best service.
Response from Property: Dear Guest Thank you for your feedback hope to see you again.....
Edith K
Stayed in Nov 2023
Friends
4.0/5
Very Good
Posted on Nov 12, 2023
Saffron Beach is such a good place to chill out for End of year annual outings. The gardens are so beautiful, we forgot to take pics at the Balcony the fish and chips tasted great✅And the boat cruise was all we needed to take off all the stress. I recommend this place and can't wait to Visit Kalangala upon its opening in December ✨
Response from Property: Dear Guest Thank you for your appreciation and feedback about our services.
Guest User
Stayed in Apr 2023
Friends
0 review
1.0/5
Posted on Apr 23, 2023
The worst hotel I have ever stayed. Dirty room, Wi-Fi not working in room ( owner kept on saying 5 min) but nothing moved. Towels were dirty. Room was full of large cockroaches. The almirahs were full of dust. Toiletries were half used by previous person staying. Not worth of price being asked for. The owner confirmed free pickup and drop to airport and after bill was cleared, the drop to airport was charged.
6/8
Response from Property: Dear Uday thanks for your review. the hotel offered you good price and services but you need lot of free fevors which was not possible. every service comes with price. your review its self described that how bad have you written in frustration when hotel staff not consider your request for free favores. wi-fi was working on full time without any disturbance. airport pick up was free and we have pciked free of charge but you have expcted free airport drop too which was not offered. thank you again for staying with us.
Guest User
Stayed in Feb 2023
Friends
0 review
5.0/5
Outstanding
Posted on Feb 27, 2023
Ye sab kuch acha he sabhi ko acha lagna chiya nice job mera bhaiya ko bhi sb Acha laga me and my frend going to tourist visa aplly swa tera was happy diar so much love yoy bro me bhi chata hu ki me bhi a
Response from Property: thank you for your feedback
Guest User
Stayed in Aug 2023
Other
0 review
4.0/5
Very Good
Posted on Aug 17, 2023
I stayed there with my wife for 3 nights and it was really an excellent memory for us. We liked so much the front lakeside garden area where we used to take breakfast every day and sit and spent wonderful time together. The staffs are also cooperative and rents are quite affordable.
Response from Property: Dear Jahed thank you for your review and recommendations. we realy appreciate your time.
Guest User
Stayed in Aug 2023
Friends
0 review
1.0/5
Posted on Aug 17, 2023
Pathetic is the most decent word to describe our experience. Hope you put in some effort to improve the cleanliness and standard . Hotel is full of cockroaches and spiders. The internet is not working inside the room. Will never recommend to stay there Regards
Guest User
Stayed in Jul 2023
Solo travelers
0 review
4.0/5
Very Good
Posted on Jul 1, 2023
The Place is very nice, just by the lake. Its very quiet and chilled. The rooms were nice with mosquito net. Room are clean and neat. Smells good inside the room and toilet. The food was very good, ordered chicken nuggets and fries. I would definitely recommend this place if you want to just chill and be safe. It's only 20mins away from the airport
Janis
Stayed in Jun 2023
Other
4.0/5
Very Good
Posted on Jun 27, 2023
I stayed for 5 nights and although I didn’t ask, no one offered to do any cleaning in my room. The tub had a hole in it near the drain and there was no curtain so between the two the floor got really wet. There wasn’t much water pressure and brown and black sediment often came out in the water. There isn’t much beach but the garden area has a great view of Lake Victoria. There are a couple of small restaurants nearby and the zoo is about a 29 minute walk.
Guest User
Stayed in Mar 2023
Couples
0 review
3.0/5
Posted on Mar 15, 2023
The location was nice right across from Lake Victoria, food was good, and they were kind enough to move us to the top floor for 1 night, but when asked about the TV was told it would be fixed, never was, due to the subscription expiring, and no batteries in the remote. The one issue was the inconsistency in price,we originally booked the Saffron via Agoda travel ( for a certain price of 53.00 cnd) and when I connected with the hotel couple days before our arrival, was told i should cancel with Agoda ( have booked a few hotels through them) and book directly for 80.00 US. I could not cancel with Agoda or i would not get my money back ( in the end i finally did , after numerous emails) . We arrived around 3;30am and i did inform the manager prior to our arrival , that it would be early but not once did he mentioned there would be extra charge 1/2 nights fee. In the end we were stuck so ended up paying. $250.00 US for 2 1/2 days and if we had more time and was a little more comfortable with the area we would have looked else where, for the price.
Response from Property: Dear Tarissa Thank you for your review, sorry for your inconvenience as we have mention agoda was saling hotle in USD 5 -10 which is not possible anywhere in entebbe. we have charged you USD 250 including breakfast for 2 night and one days use for last day which was included airport pickup and drop. thank you again .......
Guest User
Stayed in Feb 2023
Couples
0 review
1.0/5
Posted on Feb 27, 2023
This hotel is not like the pictures. The property looks nice from the outside but that is not the case for the inside. Upon entering our room, we noticed an infestation of spiders along the curtain and windows. The whole room and bathroom were dirty and poorly maintained. We could not stay. Unfortunately we still had to pay for our two nights. We didn't want to argue and just wanted to get out of there as quickly as possible. We had stayed all over Uganda for the past 2 weeks and had not seen such a poorly maintained room. Very disappointing.
Response from Property: Dear Guest thnak you for you feedback. you paid the amount because you had booked through OTAS and we cant cencel the booking unless you cancel the booking your self with OTAs other wise we shall be charged the penalty by them. we apologize your inconvenience.
Guest User
Stayed in Feb 2023
Friends
0 review
5.0/5
Outstanding
Posted on Feb 27, 2023
Nice lake view with good Indian food. We were group of 5 freinds booked the beach view suits with Jucuzzi it's species and clean. We booked the trip of chimpanzee island by boat at the hotel really enjoyed, thanks to saffron manager Shatra for good service and recommendations for ngamba island trip. I must say worth staying at saffron.
Response from Property: Dear Niharikas thank you for you recommendations, we realy appricaite your time and feedback.
Guest User
Stayed in Feb 2023
Couples
0 review
1.0/5
Posted on Feb 27, 2023
it starts with the reservation. online didn’t work, so called, they said they had it. we show up, they have no record of us. we are the only guests. they asked us what was the price was? and when i told them, they had to check the electricity was gone and we spent 6 hours without, and we’re about to leave. it comes on as we get back from our shoebill tour, so we stay the shower is a hazard - you shower and the toilet gets wet. there is no tub in the room as in the pictures. but the biggest problem is that the floor is slippery as heck and when wet you can fall. full of bugs and flies swarming the place. i had booked two rooms and for the person no day 2 - the water was out entirely. one good thing - the dinner we had was delicious.
Response from Property: Dear guest the same review by you have given and we have responded again you have wrote anothr one it look like it was done intentionally. we use channle manager and the systme book automatcaly the room you select at the time of booking and the same room was asigned to you.