Red Roof Plus+ University at Buffalo - Amherst

Not bad for the price close to airport under staff in summer. Could use more staff

The room was good but smelled like a pool. As soon as i opened the door, all I could smell was the bleach.

The room smelled like smoke. When I was reassigned to a different room, that room also smelled like smoke. The new room also had a toilet that was very difficult to work with, and the shampoo dispenser was empty. The floor also had a lot of sand on it, so it was hard to walk around without socks on (e.g., after a shower). The grounds of the motel were also very noisy the entire time of my 2-day stay. I am removing this motel from my list of economy motels to consider staying at next time I come to the Buffalo area.

I didn’t stay after I see dirty on sink and bathroom I check out immediately and wanted to refund and they need to renovation the hotel better

The floor was so dirty it turned my socks black. The bathtub was dirty. There were no cups in the room, and no hangers for clothing. The towel bar was missing, and the bathroom door looked like someone had tried to kick their waythroigh it. It snowed while we were there, and very little salting of the pavement was done. I was awakened one morning by pounding on my door. I was told to love my car because they were repaving. There is no reason why they could not have put a sign out or blocked the area with cones the night before so that no one would park there. I did not appreciate being awake Ed like that.

We arrived at 340pm. He made us stand in the lobby for 40 minutes before finally giving us our room number. Just for us to be told once he gave it to us it will be a few more minutes. We finally got in room, started to unpack before my girlfriend discovered the tub was full of dirty water, dirty towels and used soaps out. I went and said someone to front desk about cleaning the room for us and he cancelled our stay. Completely uncalled for. Horrible experience!!! He made Red Roof and your app look bad(and I normally love your app). Had to rush trying to find another room and just barely got a room and got to our show on time. Cost me a lot more for the room we found cause last minute. Though I will continue to use your app, still a very bad experience.