I read a lot of positive reviews… we booked a deluxe room for a family of three. Upon check-in, we discovered the air conditioning in the room wasn't working, and the outside temperature was 32 degrees Celsius! We spent three hours trying to resolve the issue with the staff and the hotel manager. They moved us to another room, but the problem persisted in the other room as well. They called maintenance, and a man came and cleaned the filter, but he still couldn't fix the problem… the air conditioning wasn't blowing at all!
We were tired, had driven 1,300 km, and spent three hours trying to convince the staff that the air conditioning wasn't working! In the end, our problem was never resolved…
Furthermore, the refrigerator in the room wasn't working (it was covered in water), and the ventilation in the bathroom wasn't working.
I don't recommend this hotel.
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