Guest User
January 31, 2023
We know this Hotel la since 2000 but unfortunately this Hotel is now completely avoidable. They still boast of five stars deluxe, but in fact it is only worth two stars. The great fame of the past is completely gone, probably due to poor management and lack of funds. The price one asks per night is just outrageous for what one gets. The rooms are tired. The rain shower is replaced by a flexible with hand shower. The furnishings are dated and old. No evening room service, only flat water or fizz is offered to you. Minibar is never refilled and ditto consumer products as well. The breakfast is more like a two star. No choices, you get one sandwich for two people, pancakes are served with sour yogurt, etc., etc. Jams already used in the jars are simply served back! A map for the breakfast choices is simply not available or you get some worn and illegible information behind a plastic frame. There is simply no menu for the choice of breakfast. Aldi's products are better. The breakfast area outside, the floors are dirty, the cushions on the seats are worn and full of mould. If you want to eat breakfast on the edge of the beach, you have to collect pillows yourself so as not to sit on a hard chair. No cover for the seats, not around the terrace and even less on the beach itself, make your plan is the message. The music is playing very hard, no knowledge of professionalism whatsoever. Around breakfast it smells of sewage as well as inside the hotel itself. They never come to ask if they want anything, etc. The food during lunch and/or dinner is not of any high quality. Ordinary Hotel food, no more no less. You can only enjoy the pool around 11 am because everything is locked. Deck chairs with ditto towels cannot be found before 11 am. The used towels are still on the used loungers from the day before. At 7 pm you fly out of the pool because then the SOS service is over. This man, by the way, sits on his chair all day long, he does nothing but just strum his cell phone and make annoying calls. The staff feel out of place and do what they can, but they don't seem to have any support from management. They lack professional training. By the way, you never see the management themselves who stay quietly in their room and they apparently know why! Furthermore, in the rooms there is no information whatsoever about the hotel itself, draw your plan! One can say that this Hotel should close because people are in fact taken quite a bit. A very sad thing it was once a top hotel but those times are long gone. Very unfortunate because the hotel has a great location! Rudi Peeters
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