Chengyun Yuexi Resort

Chengyun Yuexi Resort Reviews

Chengyun Yuexi Resort

Beside Qifeng Plaza, Folk Custom Park, Hongqiao East Road, Tuojiang Town, Fenghuang, Hunan, ChinaView hotel details
Chengyun Yuexi Resort
Chengyun Yuexi ResortChengyun Yuexi ResortChengyun Yuexi Resort
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Guest Reviews of Chengyun Yuexi Resort

9.5/10
Outstanding
991 review
Verified reviews
Location9.5
Amenities9.4
Service9.5
Cleanliness9.5
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All reviews(991)
Positive reviews(978)
Reviews with photos/video(282)
Convenient location(147)
Large rooms(108)
Delicious breakfast(86)
Offers pick-up/drop-offs(79)
Friendly front desk staff(73)
Convenient parking(62)
Close to train station(33)
Good audiovisual experience(9)
Negative reviews(13)
Vcccy
Superior Queen Room
Stayed in Dec 2025
Solo traveler
5 review
10/10
Outstanding
Posted on Jan 5, 2026
The front desk staff was very friendly and welcoming. The room was clean and tidy, and it felt really cozy staying there in winter. The location is also very convenient. I highly recommend it to everyone!
Original textTranslated by Google
Response from Property: Thank you for your affirmation. It is my greatest encouragement. We will work harder to ensure that every guest arrives happy, leaves satisfied, and without regrets. We welcome you to stay at our hotel again next time.
SNee Tan
Liuyue Family Suite - Xiao Du Voice Control + Smart Projection
Stayed in Oct 2025
Traveling with friends
7 review
10/10
Outstanding
Posted on Nov 5, 2025
Strategic location.. in front of the bus station which taking you to railway station with RMB 7 per way.. Very friendly owner.. Good varieties of foods for breakfast.. room are spacious
Response from Property: 感謝你的肯定是對我最大的鞭策,我們會更加努力,讓每一位入住的客人高興而來,滿意而歸,不留遺憾..,歡迎您下次再次入住本酒店。
Dyvong
Jingcheng Executive Suite - Xiao Du Voice Control + Smart Projection
Stayed in Jul 2025
Family
5 review
10/10
Outstanding
Posted on Aug 20, 2025
What an amazing hotel. For a small town I did not expect such a nice resort. My family was super happy upon entering the room. The curtain opens automatically for a beautiful scenic view of the mountains. The rooms have projection screens. The front desk reception staff are super friendly and helpful. Hôtel is super conveniently located right at the doorstep of the express shuttle bus we took from the train station for only 7 yuan. Breakfast is amazing with plenty of options and the kitchen staff is very helpful. Housekeeping lady cleaned the room everyday and replenished the water. I recommend this hotel to anyone visiting fenghuang gucheng and will return to this hotel again in the future.
Response from Property: 您的肯定,是對我最大的鞭策,我們會越做越好的,歡迎您下次再來入住
Guest User
Superior Queen Room
Stayed in Sep 2024
Couple
14 review
9.0/10
Great
Posted on Oct 26, 2024
Short walk from Rainbow Bridge, and along the way there are plenty of eateries. Bus to railway station is just in front of the hotel. Overall it is a very convenient location to stay. Room is clean and big. Bed is very firm and comfortable. Shower room is on the other side away from the basin and toilet and there are no hooks for the towels. Breakfast is buffet style with simple spread.
Response from Property: Dear guests: Hello! Thank you for choosing our hotel. No matter how much advertising there is, it is not as good as word of mouth. We have always attached great importance to word-of-mouth publicity and pay more attention to the personal feelings of every guest. As long as you come to the hotel, you are our distinguished guest. We are willing to do our best to make your journey easy, pleasant and smooth. We look forward to your visit again to experience a different style. Wish you all the best
NG WAH SAN
Smart Queen Room
Stayed in Sep 2025
Couple
6 review
10/10
Outstanding
Posted on Oct 19, 2025
Big and clean room, friendly staff.
Response from Property: 感謝你的肯定是對我最大的鞭策,我們會更加努力,讓每一位入住的客人高興而來,滿意而歸,不留遺憾..,歡迎您下次再次入住本酒店。
Guest User
Superior Double Room
Stayed in Jun 2025
Family
1 review
9.0/10
Great
Posted on Jul 10, 2025
Boss is very nice and place is convenient !
Response from Property: Hello! Thank you for staying at Chengyun Yuexi Resort Hotel. Located in the heart of the ancient city, the hotel is a 3-minute walk from Hongqiao Bridge. The shuttle bus from Fenghuang Ancient City High-Speed Railway Station to the hotel takes about 20 minutes, and the terminal is right outside the hotel. I wish you a happy life every day.
Guest User
Superior Queen Room
Stayed in Sep 2024
Solo traveler
2 review
10/10
Outstanding
Posted on Oct 26, 2024
Excellent Guesthouse, in a great location. Excellent, clean room and bathroom, with great shower. Owners really friendly and offered free drop 9ff and pick up to the valley. Lots of restaurants and a few shops within a couple of minute's walk. Would definitely recommend. Thsmks for a great stay! 😊
Response from Property: 尊敬的賓客:您好!非常感謝您的入住與讚賞!很高興能為您的出遊帶來美好的時光。 您的讚賞給予酒店很大的鼓舞,也是我們進步的動力,我們會繼續保持熱忱,致力讓每 一位賓客享有賓至如歸的入住感受,熱切期待您的再次光臨!歡迎您再回來體驗,祝活愉快! 

Guest User
Superior Queen Room
Stayed in Oct 2023
Family
2 review
8.0/10
Very good
Posted on Nov 15, 2023
Good locality, right beside the high speed railway station shuttle bus terminal.The front desk lady is very helpful. The buffet breakfast is good.
Response from Property: Dear Guest: Hello! Thank you for your comments! Every city always has reasons to miss. Every season has our unbearable scenery, and every hotel has their sweet and warm memories. I hope it will be the warmest and most unique one in your memories! Wishing you all the best!
Wilawan Phongpipatpong
Superior Queen Room
Stayed in Nov 2024
Family
13 review
7.5/10
Posted on Jan 4, 2025
strong cigarette smoke, made me allergic
Response from Property: Thank you for staying at Chengyun Yuexi Resort Hotel. If you have any questions, please contact the front desk in time to solve the problem for you. I am deeply sorry for the bad experience you have had...
Guest User
Superior Queen Room
Stayed in Feb 2024
Traveling with friends
18 review
10/10
Outstanding
Posted on Apr 8, 2024
The hotel is very clean and the location is very good. It is about 5 min - 10 mins walk to the tourist spot. It is also very close to the bus station and the bus brings you directly to the railway station.
Response from Property: Dear guest: Hello! The stream flows slowly and time is soft. Thank you for your support. We will continue to maintain our excellent quality and more perfect service as always. Thank you for your support and love. We look forward to your visit again and wish you a happy day!
Shane Canadian
Superior Queen Room
Stayed in Mar 2023
Couple
29 review
7.0/10
Posted on Apr 15, 2023
Good location if you want to be near the ancient town, but in a quiet spot. The main bus stop is right outside the hotel and the ancient town is about a two minute walk. Room is large and modern and bed is comfortable. You won't have much of a view on the backside of the hotel, and the front is likely to be a bit noisy with the bus stop during the day and the Aunties dancing in the square in the evening. It was nice that they gave a parting gift of local delicacies when we checked out. A few improvements needed: 1. Hooks, or hanging racks, for towels at the shower and the sink. There is no way to dry a towel after a shower. 2. Wash cloth. For a nice hotel, a wash cloth (or face cloth) should be provided. They are not expensive. 3. The water in the shower will be affected by the toilet flushing and the sink faucet. It will get very hot. Quite a surprise given that this is a new hotel. 4. Car service, especially to the train station. We asked the front desk to call us a taxi. Their response was to walk us to the main road, which is likely 300 to 400 metres. Not ideal with two suitcases and several bags of merchandise. It also took some time to get a taxi, which made us start to worry that we might not arrive in time for our train. Note that when you arrive at the drop off are for the train station, it is quite a long walk across a square to the station itself. Be sure to leave an extra 5 minutes for this. 5. Communication. When communicating with the hotel prior to arrival, we asked for a room on the top floor, which is the 5th floor. We were assured this would be arranged. However, on arriving at the hotel, we were initially assigned a room on the 4th floor. We mentioned the earlier conversation and were initially told there were no rooms available on the 5th floor. It wasn't until another attendant arrived, and seemed to check a chat history on the computer, that we were given a room on the 5th floor. 6. Sound insulation. While the room is quiet, the noise from the hallway can be easily heard due to poor insulation around the doors. All in all a good stay but some improvements needed.
6/8
Response from Property: Dear, after reading your review, we are very sad that we failed to give you a satisfactory stay experience. This is our biggest regret. Your sincere evaluation is the impetus for the continuous improvement of the hotel. We look forward to your coming again. We will definitely give you a better and more satisfactory stay experience, let you feel our sincerity, and let you see that we are the hotel In continuous efforts to progress. We in the hotel will always greet every guest with better service, and finally wish you a happy life, thank you
Kathleen Halim
Superior Double Room
Stayed in Jul 2023
Family
22 review
10/10
Outstanding
Posted on Oct 7, 2023
Good location, the hotel accros bus shelter to go to railway station. The room is spacious and clean, the staff is friendly, and the check - in process was fast. The breakfast was splendid, there are plenty food and beverages provided. I will definitely stay at this hotel again in the future.
Response from Property: 尊敬的賓客:您好! 您的滿意是我們最大的動力, 您的鼓勵是我們能量的源泉, 您的青睞是我們前進的朝氣, 千言萬語匯成一句話, 感謝您對酒店的支持。
SaSaLei
Superior Queen Room
Stayed in Nov 2025
Family
14 review
10/10
Outstanding
Posted on Dec 25, 2025
The room was very clean, the staff were friendly, and the location was convenient. They recommended a great place and I would definitely recommend it to my friends.
Original textTranslated by Google
Response from Property: Thank you for your affirmation. It is my greatest encouragement. We will work harder to ensure that every guest arrives happy, leaves satisfied, and without regrets. We welcome you to stay at our hotel again next time.
Guest User
Superior Double Room
Stayed in Aug 2025
Traveling with friends
30 review
10/10
Outstanding
Posted on Sep 24, 2025
I was surprised to see the hotel right after getting off the shuttle. This was the best hotel I've ever chosen. The rooms are spacious and clean. There are plenty of restaurants downstairs. Best of all, it's so close to Hongqiao. No need to go to Hongqiao, just walk right past it and you're right by the Tuojiang River. I only discovered this the next day.
Original textTranslated by Google
Response from Property: Thank you for your kind evaluation. It is the greatest encouragement for me. We will work harder to make every guest happy and satisfied, leaving no regrets.
Guest User
Smart Queen Room
Stayed in Jul 2025
Traveling with friends
2 review
10/10
Outstanding
Posted on Aug 25, 2025
Absolutely fantastic, with a great environment, convenient parking, and a very welcoming front desk. The room was large, decorated in a neo-Chinese style, and the bed was very comfortable. Highly recommended!
Original textTranslated by Google
Response from Property: Your pertinent evaluation is the greatest encouragement to me. We will work harder to make every guest satisfied.