Hostel · Tianhua House Hotel

Absolutely fantastic! We were on a road trip, and after arriving, we called the owner who was already waiting for us in the parking lot, helping us with our luggage. The room was spotless, the A/C heated up very quickly, and they even offered to deliver breakfast to our room. In the afternoon, we checked out a bit late because we were taking photos, but the ladies patiently waited for us. The service was so warm and welcoming! The environment is great! There's an elevator! Free parking! And breakfast is included! Simply wonderful!

The hotel's one-on-one butler service was incredibly thoughtful. They provided transportation information even before I checked in and could even help book Maglev train tickets. The room was located upstream of the Tuo River, perfectly avoiding the noise from the bars further downstream. The room was clean, and the breakfast was delicious and could be delivered to the room; you just needed to pre-order your breakfast choices the night before. They also offer a free Miao ethnic costume experience. All in all, it was a fantastic experience.

The room facilities are complete, and it's clean and hygienic. The front desk service is warm and thoughtful, thumbs up! 👍🏻 A very satisfying stay.

The room was clean and tidy, and the service was incredibly welcoming. I really enjoyed the rice noodles! I'll definitely recommend this place to my friends next time!

Right after booking, the hotel receptionist contacted us to send the location of the hotel parking. The room is fully equipped with smart home features, and the projector is quite large, which my kid absolutely loved. The hotel is located right on the first row by the Tuojiang River.

Five stars, highly recommend Tianhua Lou B&B! The location is absolutely perfect, right on the upstream of the Tuojiang River with stunning river views. It's far enough from the hustle and bustle but still within walking distance to Xueqiao Bridge and Beimen Wharf. The pick-up service from the high-speed train station was super convenient. The room is light luxury and spotless, with smart facilities everywhere. The bedding is comfortable, and the soundproofing is excellent – I slept like a baby until I woke up naturally. The service was attentive throughout; the 24-hour butler was responsive and timely. They even offer free Miao ethnic costume photoshoots, a complimentary double breakfast and afternoon tea, and a local travel guide. The facilities are comprehensive, with a gym, laundry room, and swimming pool all available. The value for money is exceptional. Staying here in Fenghuang is definitely a no-brainer!