Phoenix Suiyu Riverview Homestay (North Gate Chenglou Branch) Reviews
Phoenix Suiyu Riverview Homestay (North Gate Chenglou Branch)
No. 32 North Side Street, Tuojiang Town, Fenghuang County, Hunan, 416200, ChinaView hotel details
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Guest Reviews of Phoenix Suiyu Riverview Homestay (North Gate Chenglou Branch)
9.3/10
Very Good
155 reviews
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location9.5
Amenities9.0
Service9.4
Cleanliness9.2
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All reviews(155)
Positive reviews(152)
Reviews with photos/video(72)
Awesome rooms(48)
Awesome amenities(30)
Fantastic river view(24)
Friendly staff(15)
Convenient location(14)
Too noisy(12)
Located downtown(11)
Many amenities(6)
Negative reviews(3)
Chin Yow
Queen Room(the Bathroom Is Low)
Stayed in Mar 2026
Couple
5 reviews
8.5/10
Very good
Posted on Apr 20, 2026
Right at the heart of the river town. Woll be noisy until 11pm fr bars opposite the river. Room is comfortable with decent amenities
Guest User
Building A Mini River-View Stilt House Room
Stayed in Jan 2026
Solo traveler
4 reviews
10/10
Outstanding
Posted on Feb 9, 2026
Cozy room with the most beautiful view of the river, waterfalls and bridges from the balcony. This place is in the heart of where the magic is happening and you are within walking distance of everything. The hotel manager is very helpful, easy to communicate with and even dragged my heavy bag all the way to the taxi spot to help me get a cab to the station. I warmly recommend this place to everyone thinking of staying in Fenghuang!
Anonymous User
Building A Wenyan Neo-Chinese River-View Double Bed Room
Stayed in Nov 2025
Solo traveler
13 reviews
10/10
Outstanding
Posted on Jan 27, 2026
The room is beautiful, and the sleep is comfortable (with earplugs in the ears). The hotel is located in the middle of the famous bridge on both sides, visible from the balcony, but it comes with the effort of dragging luggage on the old street.
I traveled alone with a very large luggage but the staff took very good care of me. He picked me up from the entrance and helped drag my heavy luggage all the way to the hotel both ways. Plus, he gave me advice and were very friendly, very kind. Thank you very much😊
It's a pity that the period I went was probably low season, so there were many construction and maintenance sites, but there weren't too many tourists.
Guest User
Featured Family Friendly Smart Room - River-View (Balcony) (Building c)
Stayed in Dec 2025
Traveling with friends
7 reviews
9.0/10
Great
Posted on Jan 14, 2026
Location good
Room clean& comfortable
Host are very nice&helpful
JoonBond
Building A Mini River-View Stilt House Room
Stayed in Mar 2026
Solo traveler
56 reviews
10/10
Outstanding
Posted on May 5, 2026
Pros : located inside the ancient town, balcony facing the river, beautiful location, easy to go around inside the ancient town.
Cons : need to walk from the gate into the ancient town, which is takes around 15 minutes. The road is made of natural stones, so it has an uneven surface; therefore, it may damage your luggage, especially if you are carrying heavy luggage. The Hotel owner was very nice by arrange someone to fetch me from the main entrance. I wish they had a trolley for handling the heavy luggage.
This ancient town is super huge, and you get lost to find the hotel. The best is to always contact them before you arrive, to get directions. The hotel number is usualy bind with the WeChat account, therefore you can search them in WeChat by entering their number, without +86
The rooms is located in 3 floors, and no lift . Level one is the best if you carrying heavy lugage
Guest User
Building A Mini River-View Stilt House Room
Stayed in Jul 2025
Solo traveler
1 reviews
10/10
Outstanding
Posted on Sep 3, 2025
It is located between 虹橋 and 雲橋, just a short walk to 飛岩. The owner(I think) is very kind.
I walked from 南华里游客服务中心 on Baidu's map and got there without getting lost, but it is better to ask for a pickup if you have a suitcase because of the difference in height.
If I have to say, the cheapest room has a capacity of 2 people, but it might be a bit small for 2 people.
These are some pictures of the room on the third floor where I stayed first, and the room on the first floor where I moved to next.
6/7
Guest User
Building A Zhiheng Chinese-Style River-View Twin Room
Stayed in Dec 2025
Traveling with friends
5 reviews
10/10
Outstanding
Posted on Jan 7, 2026
We enjoyed a one night stay here so we could explore this magical ancient city.
The hotel room was very clean, comfortable, and the view from the balcony over the river was amazing.
The host was very communicative and helpful, as the hotel is a little difficult to find. Someone came to collect us from the taxi drop off which was very gracious of them.
We would certainly recommend a stay here if you are in Fenghuang!
Guest User
Queen Room(the Bathroom Is Low)
Stayed in Dec 2025
Couple
9 reviews
10/10
Outstanding
Posted on Jan 2, 2026
Extremely friendly and helpful hotel staff, that guided us within the area for free and brought us around and also upgraded our room free of charge. Good view of the roo
Guest User
Building A Mini River-View Stilt House Room
Stayed in Oct 2025
Couple
13 reviews
8.5/10
Very good
Posted on Nov 18, 2025
Really good location
Guest User
Building A Mini River-View Stilt House Room
Stayed in Mar 2026
Solo traveler
4 reviews
10/10
Outstanding
Posted on Apr 18, 2026
Perfect stay. Would recommend and if I could I would go back
HennyLee87
Building A Wenyan Neo-Chinese River-View Double Bed Room
Stayed in Apr 2025
Family
7 reviews
10/10
Outstanding
Posted on May 27, 2025
Recomended . I will comeback to stay here again. Amazing view, clean, and friendly.
Response from Property: Indonesia is a country I want to visit but haven't yet. If I come, please be my tour guide😄
Guest User
Building A Wenyan Neo-Chinese River-View Double Bed Room
Stayed in Aug 2025
Family
8 reviews
10/10
Outstanding
Posted on Sep 2, 2025
The host is really good. He came out to pick us up when we arrived, and helped us with our 3 big and quite heavy luggages. And when we are checking out, he also help us to carried our luggages to the cab fetching point. He also explained us the Fenghuang's attractions and famous shows. Really informative. The host really is act the excellent hospitallity and services. Trully recommended for this hotel! Five stars!
Guest User
Building A Mini River-View Stilt House Room
Stayed in Mar 2026
Solo traveler
9 reviews
10/10
Outstanding
Posted on Apr 9, 2026
Excellent place with great host!
Guest User
Building A Mini River-View Stilt House Room
Stayed in Oct 2025
Traveling with friends
4 reviews
10/10
Outstanding
Posted on Dec 1, 2025
Very nice place, well located.
High recommended
Giada Bonzi
Building A Mini River-View Stilt House Room
Stayed in Apr 2025
Couple
3 reviews
9.5/10
Amazing
Posted on May 5, 2025
The room was very nice, the host was extremely kind! He helped us get a taxi, he showed us the way and even helped us with our luggage. Thanks again!
Response from Property: Thank you very much to my Italian friends! Serving you is what I should do! I'm very happy to have received your approval!😊