Near Jinping Road (Jinjiayuan), Fenghuang, Hunan, 416200, ChinaView Hotel Details
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Guest Reviews of Phoenix Yue Slow River View Inn
9.0/10
Good
380 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location9.1
Amenities8.8
Service9.0
Cleanliness8.9
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All reviews(380)
Positive reviews(352)
Reviews with photos/video(75)
Friendly staff(96)
Great location(45)
Classy environment(38)
Convenient location(36)
Great value for money(26)
Fantastic river view(25)
Quiet & comfortable(19)
Many amenities(15)
Negative reviews(28)
Pham
Standard Triple Room
Stayed in May 2025
Family
7 review
5.5/10
Posted on Jun 17, 2025
traffic is a bit inconvenient
Response from Property: 感謝您的點評,對您帶來的不便我們深感抱歉,相比其他景區裏面的名宿裏面我們家交通已經算非常方便的了,打出租可以開到酒店附近一百米,自駕可以開到酒店邊上,坐磁浮到覽勝站步行過來300米。很多景區裏面名宿客人拿着行李步行10幾分鐘都是很正常的。
Guest User
River-view Double Room (With Balcony)
Stayed in Nov 2023
Solo traveler
8 review
7.5/10
Posted on Feb 3, 2024
Relatively basic room that was "kinda" clean. The location is nice ...right on the river but a little away from the action so it's nice and quiet. Cleanliness was so so
Response from Property: Thanks
ZAFARI
Standard Double Room
Stayed in Apr 2024
Couple
12 review
10/10
Outstanding
Posted on May 4, 2024
Its clean and in good location and the staff were nice people. I would rate this hotel 5 stars. However our room was supposed to have a river view but during check in they told us that our room doesn’t and it wasn’t a big deal for us.
Response from Property: Thank you for your visit and recognition. Your satisfaction is our greatest comfort and reward. We will redouble our efforts to do better. I wish you a pleasant journey and happiness.
Arora
River-view Double Room (With Balcony)
Stayed in Sep 2023
Solo traveler
2 review
8.0/10
Very Good
Posted on Oct 20, 2023
It can be a little difficult to find as the "main road" is the pedestrian road just beside the river and the sign with hotel name and road number is on the side facing the river. For travellers new to the town, that's almost counter-intuitive. But the location is great and the balcony facing the river has good view. It's not on the most popular bridge area, but that means it's not too noisy.
Response from Property: Thank you for your support and trust, we will continue to work hard.
Guest User
Standard Triple Room
Stayed in Jan 2025
Traveling with friends
3 review
8.5/10
Very Good
Posted on Feb 5, 2025
It was very good and comfortable
Response from Property: 感謝您的支持,我們會繼續努力歡迎您的下次光臨
Anonymous User
River-view Double Room (With Balcony)
Stayed in Sep 2023
Traveling with friends
4 review
5.5/10
Posted on Oct 28, 2023
The place is so good,strategic and easy access to the accient town.
They hotel staff doesnt clean or give new towel every morning.
Response from Property: On the premise that guests don't ask us to clean, we won't open the door to clean it! We want to ensure your privacy! Thank you for your comment
A bit run down, For the price, we cannot complain. No lifts available. Great balcony view of the river.
Response from Property: 感謝您的點評,不足的地方我們會繼續努力,希望下次光臨。
Guest User
Standard Double Room
Stayed in Jul 2023
Traveling with friends
16 review
8.5/10
Very Good
Posted on Aug 31, 2023
This hotel is located in the beautiful Fenghuang village, close to the sights that you want to see as a tourist. It’s a bit hard to find in the beginning, because it’s hidden behind a massage salon. From the hotel you have to walk about 15-20 minutes to be be in the middle of the ancient village area — the area where the most beautiful buildings are. The rooms were okay, but could have been a bit cleaner generally. They are well equipped with hair drier, towels and single use toiletries. The staff is friendly and helpful.
Response from Property: 感謝您的支持和信任!
daniele
Standard Double Room
Stayed in Jan 2025
Couple
10 review
3.0/10
Posted on Feb 3, 2025
Let's start with the first shortcoming: room with balcony available on trip, arrived at the hotel not available... Communication problem between trip and the Chinese site.
Ok no problem I can do without the balcony with a view of the river.
Dirty room, cobwebs and dust, as you can see from the photos, bathroom with two small towels... Useless for the shower. Shower at night without hot water! We called and they told us it would be available in the morning... 🤔 So no shower!!! Or go to another of their hotels just for the shower... And then you have to come back here. Air conditioning with broken spoiler that is not enough to heat the room even if kept at 30°. Wifi that does not reach the room.
老板还不错,酒店位置对于有小件行李的客户也算方便,房间很大。缺点是到了晚上洗澡人多就没有热水了,卫生间里只有三条单薄的毛巾,卫生很一般的。
Original TextTranslated by Google
6/14
Response from Property: Thank you for choosing our hotel. We are deeply sorry for the inconvenience caused to you. We will improve the shortcomings as soon as possible.
Guest User
River-view Double Room (With Balcony)
Stayed in May 2024
Family
1 review
4.0/10
Posted on Jun 30, 2024
1. Many of the furniture in B&Bs renovated from old houses are relatively old.
2. Because it is close to the river, the roll paper and bathroom ceiling are moldy, and the mattress and quilt are relatively damp.
3. Close the sliding door tightly after turning on the lights at night, otherwise there will be many mosquitoes.
4. There is no free bottled water in the room. It is the only hotel that does not have it when I travel these days.
5. There are spider webs on the balcony railings. Merchants should clean them up.
Original TextTranslated by Google
Response from Property: Thank you for choosing our hotel. We are deeply sorry for the inconvenience caused to you. We will improve the shortcomings as soon as possible.
Guest User
River-view Double Room (With Balcony)
Stayed in Apr 2024
Solo traveler
6 review
10/10
Outstanding
Posted on May 19, 2024
The room is relatively simple, just like a private house with a relatively ordinary decoration style, but the hygiene is very good! Moreover, it is relatively quiet on the upstream riverside. You can drink tea and eat on the balcony. The wind blowing by the river feels very good. If you want to experience the Phoenix River View Room without spending too much money, it is really good!
Original TextTranslated by Google
Response from Property: Thank you for your presence and recognition. Your satisfaction is our greatest comfort and greatest reward. We will redouble our efforts to do better. I wish the little cutie a happy journey and happiness.
Guest User
Standard Double Room
Stayed in Mar 2024
Business traveler
1 review
10/10
Outstanding
Posted on May 3, 2024
The room is clean and hygienic, the service is very good, and you can reach the river right outside.
Original TextTranslated by Google
Response from Property: Thank you for your visit and recognition. Your satisfaction is our greatest comfort and reward. We will redouble our efforts to do better. I wish you a pleasant journey and happiness.
FEDERICO
River-view Double Room (With Balcony)
Stayed in Mar 2024
Couple
2 review
7.0/10
Posted on Apr 2, 2024
Cleanliness: for a Chinese it was good (since in this country cleanliness is very objective)
Location: a little away from the hustle and bustle but close to everything, I liked it
Attention: well below the other towns and hotels visited, much room for improvement.
Facilities: what is necessary to be well, although the bed is very uncomfortable, it needs some improvements.
Price: good and economical but it does not meet our expectations 100%, things need to be improved.
Original TextTranslated by Google
Response from Property: Dear distinguished guest! Thank you for choosing to stay at Yuerui Inn during your trip to Xiangxi. We are deeply sorry that your experience did not meet your expectations. We also attach great importance to your feedback. We will continue to improve and upgrade. We sincerely look forward to your opportunity to serve Yuerui Inn again. We operate with integrity. Please witness our progress and growth together! I wish you a happy life! Happy family!
Guest User
Standard Double Room
Stayed in Feb 2024
Couple
1 review
10/10
Outstanding
Posted on Mar 20, 2024
The room is nice, the night view is beautiful, it is convenient to rent Miao clothing for photography, and the boss is very nice and gave us a lot of discounts
Original TextTranslated by Google
Response from Property: Thank you for your visit and recognition. Your satisfaction is our greatest comfort and reward. We will redouble our efforts to do better. I wish you a pleasant journey and happiness.
The inn is located in the ancient town, and you can see the scenery of Tuojiang River from the balcony. On the first day of the new year, my family stayed in a 3-person room. The 1.2-meter bed was a bit narrow and leaked air when lying on the side. The air conditioner was on all night, and I only took off my coat and slept in socks and clothes, but it was still cold. When I woke up the next morning, the car outside was frozen.
Original TextTranslated by Google
Response from Property: Thank you for your review. Next time, I will change the size of the linen to make it wider. Welcome to visit next time. I wish you a pleasant journey.