Tianqingshe Riverview Homestay (Phoenix Ancient City Lijiang Branch)

Waking up this morning, the first thing I thought about was writing a review for this guesthouse, because so many little details were incredibly heartwarming. I just had to write something, hoping that a guesthouse run with such genuine care would be seen and chosen by more people. 1. Upon arrival, the owners were very welcoming. A lovely young lady showed me to the room I had booked. She was incredibly friendly and approachable throughout, giving a great sense of reliability and trustworthiness. 2. The male owner was also wonderful; he proactively discussed the parking situation with us and even offered to cover the parking fees. He was true to his word. It's rare to encounter an owner who is so problem-solving and guest-centric in a tourist area. Thank you! 3. The hotel breakfast offered a wide variety of choices, and the staff serving us were all incredibly kind. The breakfast was exquisite and very clean; we couldn't stop praising it. 4. From the environment and service to the value for money, I think it's absolutely worth it. We booked a family room, and the kids had a blast playing in it! As I'm writing this review, I suddenly remembered that I took the building blocks from next to the laundry room on the fourth floor to our room for the kids to play with and forgot to return them. My apologies! 🤣 Finally, thank you to the kind owners and the guesthouse staff. I wish you all good health, thriving business, and ever-increasing prosperity! May all sincere and kind people be treated with kindness!

The owner and staff were incredibly warm and helpful, always going the extra mile to assist with any requests. This was definitely the highlight of our stay. However, there's some room for improvement regarding the room's hardware. The facilities are generally a bit old, and some details need maintenance. Although we booked a river-view room, the actual view was quite ordinary and didn't really add much to the experience. Also, the soundproofing isn't great; we could still hear some outside noises at night. Overall, the service is a significant strength of this guesthouse. If they could update the facilities, improve the soundproofing, and address room maintenance, I believe the overall experience would be much better.

The room interior was exactly as shown in the promotional pictures. The B&B also offered a pick-up service, which was incredibly convenient! In the morning, they provided a very delicate breakfast that really boosted my happiness. The service throughout my stay was excellent; it truly felt like a home away from home. The B&B's location is right at one end of the ancient town, very close to the bustling area but not too noisy. The owner never asked for a good review, so these are all my honest thoughts. Wishing everyone a happy trip, and wishing the owner a prosperous business!