Amerisa Suites & Villa

The showers leaked. WiFi didn’t work. Air conditioner didn’t work. Location is on a very busy street. Cars and ATV zipping around the bend all day and night.

The suites were lovely and charming, the view was superb, location perfect and most importantly the service from Ralitsa was top notch. It was a wonderful stay. Too short. Will definitely come again!

Relaxing accommodation, well located - close proximity to Fira town, extremely friendly front desk staff - Ralitsa was so helpful and organised our taxi back to the airport.

The property was close to downtown and shopping. Bus station was also close by so very easy. Pool was small but clean.

The pool was filthy and we were told it was due to the prior weather issues in the area which was an unbelievable reason for it when all the other pools in the area were crystal clear. They did nothing to clean it. They lead you to believe there is a jacuzzi but they are inoperable. The front desk does not want to be bother and are not present. They take there time to respond.

Conveniently located near Fira’s Marketplace about a 10 minute walk. The property is facing East, you’ll get a beautiful view of the sunrise. We had a rental car and it had a private parking garage of 4-5 slots where we parked. It’s beside a busy road, you will occasionally hear traffic noise. Very friendly staff, we arrived at 8am and since our room was already ready, they allowed us to check-in rather than wait until 3pm, which was very helpful as we were able to rest from jetlag and the time difference. Staff always checked with us if we needed anything restocked and the deliver right away. Also provided maps and recommendations to get around. Our room was clean, beds were comfortable. Caution when you take showers as it may create puddles outside of the shower door due to the V shaped type doors where water can get through. Swimming pool available but not heated, there is a private jacuzzi on the 2nd floor but only available for guests staying in the room beside it. Overall, we had a great stay, only wished we could use the jacuzzi after walking all day.

I stayed for a week. Very nice staff. They have two receptionist . They are very carrying and nice. They will inform you of where to go. The cleaning crew was great. You can walk from there to where ever you want to go. But I couldn’t walk, because of a knee replacement . So they call a taxi for me. So helpful. The only thing they need is a ADA for handicap. When I return I will book again here. Oh nice swimming pool.

Great service and customer appreciation. There is traffic noise due to being on a Main Street, many atvs returning back to Fira at night.

The reception area smells like smoke as the receptionist smokes outside the front door. My shower has what looks like mould on the walls. Very thin walls can hear EVERYTHING … People kept trying to what sounded like open our door repeatedly at night … it was very frustrating getting up and checking. The pool is grungy, and very small! The chairs upstairs are very dirty and not clean. Gives me barn animal entertainment up there. Were we charged by the hotel - port in the morning at 6 am to the ferry 45.00 euros for a 12 min drive. After finding out my others paid 20-30 MAX. I wouldn’t trust.