DoubleTree by Hilton Flagstaff

The hotel offers self-service laundry, but the front desk couldn't make change for coins. It really gives you a taste of how expensive even a simple breakfast is in the US these days; you practically need to sell a kidney for it.

I don't like the environment here. First, the pillowcases are not cleaned. It's okay that it's close to the elevator, but the room has a peculiar smell. Second, the front desk clerk couldn't upgrade the room type because I booked it through a third-party platform. She meant that I could only upgrade through their platform. This is the first time I have encountered such a reason in the same brand of hotel I have stayed in for several months. In their country and city, most of the rooms can be upgraded, or they can wait for the cleaning to be done, but their service directly refused, and when I asked their manager in person, the reply was the same. Facts have proved that the smaller the place, the more problems there are. I will not stay here again in the future.

Clean and tidy, spacious rooms, and the lobby looks very comfortable! There are several restaurants downstairs to choose from. As a rest stop on Route 66 before turning to the Grand Canyon, it is really good! There is a laundry room, enter with a room card!