Moonfleet Manor - A Luxury Family Hotel

This is a family friendly hotel, suitable for all ages, set beside the Fleet Lagoon behind Chesil Beach. It is specially for families with children and has entertainment for all including three pools of various depths to suit all abilities. There is a large games area, The Verandah Activity Hub, and the Four Bears Den offering a two-hour session per nights stay for smaller children. Very comfortable rooms, good, busy breakfasts with as much as you could eat and friendly staff. Plenty of fine public rooms to sit quietly if you want to and a terrace for outdoor food. Highly recommended.

We had great 2 night stay at Moonfleet Manor this week . We travelled as a family to celebrate a special birthday and were impressed by how friendly and helpful all the staff was - especially at the restaurant . This hotel is absolutely perfect for toddlers - my 2 year old twins had the best time - from the veranda , pool and movie room and activities at the crèche - they were entertained the entire time . We have also enjoyed a great massage at the spa and the lovely terrace for cream tea. We booked two rooms as we were travelling with my parents and both rooms were spacious and well appointed . Overall a great place and would definitely come back .

We managed to snap up a 1 night stay here bank holiday weekend as someone else cancelled. We wished we could have stayed longer and asked a couple of times if there were any other cancellations. We made full use of the facilities, which I don't think the website fully represents as there was way more than we expected. The pools, games area, mini golf, escape room, cinema showings, mill and cookie story time. All excellent. The room was fantastic we stayed in Defoe on the detached Fleethouse. It had everything we needed, nice touches like the air con unit, though we didn't need it, it was nice to know for future. The bed was comfy and the bathroom was well appointed. A nice touch was the ability to use their baby monitors so we could enjoy an evening meal in the restaurant, whilst not the best cameras for their night vision it was adequate. We ate all our meals during our stay on site, and enjoyed everything we had. Sandwiches were brilliant during the day, steak in the evening, and the breakfast spread was great. They even did a Sunday roast. Whilst we didn't get to try the pizzas they looked great, and served all day every day available from the pizza shack. The most important part was the service, we were always looked after very well, food came promptly and the staff were on hand when needed and very friendly and polite. They were excellent with our daughter and really made the whole experience more enjoyable. A real credit to the hotel. We can't wait for our return, highly recommend!

My last experience of this place back in 2021 was honesty not very great. The staff were not very accommodating or friendly, the hotel in its self was over-due a makeover, it was just dreary and almost run down. Though my family decided to give it another go as we heard it had recently been refurbished. I'm really glad we did! It has significantly improved. They have definitely the whole atmosphere, the staff were great! Especially a server Tom! Really great. The food had also improved though it did get a bit repetitive in the last days. Would recommend bringing some snack items to have during the day… Another thing you can do is request lobster as a main dish for the evening! The costal walks are beautiful especially in the mornings Overall would definitely recommend a visit if you come down to Dorset! 8/10 (I have also attached some photos of some of the dishes we had, would definitely recommend the Fish & Chips and the Brownie. Also during the August month they have a pizza oven serving Pizza from Mid-day till evening)

Went for afternoon tea. We had been given a Buyagift voucher for £34.99. After being told by Moonfleet that "we don't accept Buyagift vouchers", and after several phone calls and emails to both Buyagift and Moonfleet, our voucher now upgraded by another £42 was accepted. The afternoon tea consisted of the equivalent of four slices of bread, four dry scones, and a few small cakes. We had a beer and a coffee when we arrived and when we got the bill we were also charged 12.5% service charge. So Inc the beer and coffee (which we expected to pay for) we ended up paying another £19 ISH) so a total of over £95 for one beer one coffee and an under par afternoon tea! Never again! The service from the waitress was very good though I have to say. By the way unless you drive a 4x4 don't attempt the drive, it is in such a state it will ruin your suspension unless you drive at miles an hour! Should we have complained at the time, yes of course we should but it was my wife's birthday and I didn't want to cause a scene to spoil her day, but lesson learnt.

A fabulous location for a family getaway! We went to Moonfleet to celebrate my mother’s birthday and had a fantastic time! The hotel is really geared up for children which meant the adults could relax knowing there was plenty to keep the little ones occupied! I wouldn’t recommend the hotel for those without children or those looking for a quiet getaway! The hotel is in a league of its own for the facilities it has; swimming pool, skittle alley, dino mini golf, den club, film room, play barn and best of all no judgement! We have all been in hotels where we are trying to keep our little ones from causing havoc but here we just didn’t have to worry, the children could be children and run and enjoy the facilities freely! A wonderful stay - thank you x