Best Western Inn Florence

My wife and I are driving down to Florida and were looking for a hotel to stay at overnight, then continue our drive. We chose this hotel as it is close to I-75 and the price is very reasonable. The room was clean and the hotel was quiet (although we did hear an occasional plane fly overhead). Breakfast was fine. The hotel has just started renovations so will look much better when they are finished.

Underwear under couch

Outstanding service! Great customer service and the breakfast has some healthy options. The gym is good for a small hotel and has a cable machine in addition to cardio machines.

This was one of the worst hotel stays I’ve had in a long time. The room had a strong, unpleasant odor that never went away. The hallway smelled bad as well, which made it clear this wasn’t just a one-off room issue. The bathroom was in very poor condition — cracked and broken tile, darkened grout, and visible mold/mildew around the tile and fixtures. It felt unsanitary and clearly the result of long-term neglect, not a simple cleaning issue. The room overall felt dated, poorly maintained, and damp, especially around the bathroom area. This is not what I expect from a Best Western, even at a lower price point. We documented the issues, but the condition alone was enough to make us uncomfortable staying here. I would not recommend this location unless serious maintenance and cleanliness issues are addressed.

Staff was great and the facilities were clean. Had minor issues with AC unit but nothing that required staff intervention.

My room was clean & spacious. The hot breakfast in the morning was good. The location was good for both the Creation Museum and the Ark Encounter. There were restaurants, shopping malls & stores and a theater near by. Easy on/off to I-71 & I-75 freeways.