Hotel Palazzuolo

Two issues lost them all the points. First they stuck me in the basement next to the breakfast room. Noisy early in the morning. The real problem was on my last night. At 1am (for an hour), 3am and 330am, their staff screwed around in the area. Slammed doors too. Even after I yelled out. Maybe it was multiple people? So i never really got a good nights sleep the entite stay. Maid was good. Though i didnt want it. Hot water ok. Heat didnt work for a bit. Curtains were to thin. Pillows too. Dont accept that basement room if you stay here.

Located in a great part of Florence. Close walk to the train station with plenty of restaurants around.

Overall this ended up being a nice place to stay. We certainly appreciated the location. It was conveniently located near both the airport tram and many attractions. We walked everywhere from the hotel without any issues. We had some language difficulty with some of the desk staff. We were put into the wrong room the first night (I had prepaid for a triple room and they put me in a double). Luckily our 3rd person didn’t arrive until the next day and they were able to move us to the triple room. The desk staff is available 24 hours, but sometimes that means the desk clerk is sleeping on the couch in the lobby or you need to wake someone from the room upstairs. We had some minor issues with the shower – one of the showers backed up and the doors around the shower where a bit easy to knock off the track, but the water was hot. Overall, the beds were comfortable and the room was clean and we enjoyed the location.

I would recommend this establishment for anyone visiting Florence, however; be aware this is an old building and if you have a lot of luggage there are no elevators and you climb the equivalent of two flights of stairs. But once you gain access to the reception, you’ll find yourself in a very pleasant area and the patron is a very cheerful helpful guy. The rooms are very nicely decorated with plenty of storage, with en-suite bathrooms and toiletries supplied. It’s worth mentioning that pets are welcome and I took my cat Amélie to this property. Another point I’d like to make, when I checked out the patron very kindly carried my luggage down to street level, perhaps her heard me cussing when I initially had to climb the two flights of stairs 😂. All in all this hotel is excellent value for money, and it is spotlessly clean in the public areas and rooms. It’s also a relatively short walk from the train station, advise don’t use Apple maps and GPS you’ll be sent on a wild goose chase.

In Firenze it is important to be located in the historical center. This hotel is well located, ten min by walk to the Piazza della Signoria. The room was clean. I spent only one night; the team I met was friendly. Considering the rates in Firenze one can consider this hotel as rather cheap; for the price do not of course expect luxury (for that choose rather the St. Regis or the Excelsior, 100 meters far, on the Piazza Ognissanti). For a short ant not expensive stay in Firenze this hotel is a good option.