To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location9.1
Amenities7.7
Service8.8
Cleanliness8.7
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All reviews(135)
Positive reviews(33)
Reviews with photos/video(5)
Great location(24)
Great service(9)
Delicious breakfast(7)
Easy to get around(6)
Negative reviews(2)
Masayuki(Masa) Minamigawa
Classic Single Room
Stayed in Dec 2025
Business traveler
1 reviews
9.0/10
Great
Posted on Jan 25, 2026
The croissants for breakfast were absolutely delicious!! If I ever come to Florence again, I'd love to stay here again!
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Guest User
Classic Triple Room
Stayed in Nov 2025
Family
1 reviews
4.0/10
Posted on Dec 30, 2025
Convenient location - walkable to metro is the only pro.
Breakfast service was disappointing, the staff was walking between our legs and grabbing plates from our hand. Rude though may not be intended.
Room was just ok, good size bur bathroom was tiny. Average but may not be worth the cost.
zErO113
Classic Twin Room
Stayed in Oct 2025
Solo traveler
8 reviews
7.5/10
Posted on Nov 25, 2025
Good location, 5 mins walk from Florence train stations. Nearby many restaurants.
Guest User
Economy Double Room
Stayed in Jul 2025
Traveling with friends
2 reviews
10/10
Outstanding
Posted on Aug 24, 2025
Lovely, simple hotel close to everything.
Dan Dan Lin
Economy Double Room
Stayed in Jul 2024
Traveling with friends
33 reviews
8.0/10
Very good
Posted on Aug 6, 2024
This hotel has a lot of mosquitoes at night. However, when I mentioned it to the front desk in the morning, they promptly addressed the issue. The hotel's location is actually very good.
Guest User
Classic Quadruple Room
Stayed in Dec 2025
Family
8 reviews
10/10
Outstanding
Posted on Mar 24, 2026
big n cozy
Guest User
Classic Twin Room
Stayed in Jul 2025
Family
3 reviews
8.0/10
Very good
Posted on Aug 24, 2025
Good breakfast
Guest User
Triple Room
Stayed in Apr 2024
Traveling with friends
1 reviews
8.0/10
Very good
Posted on May 25, 2024
The location is very good and convenient!
Automata Lee
Classic Twin Room
Stayed in Oct 2025
Couple
10 reviews
7.0/10
Posted on Nov 7, 2025
The breakfast was delicious, but the facilities were the worst of all the places I've stayed in Europe. During my month-long stay in Italy, all the places I booked were similarly priced, but this one was significantly worse than the cheaper ones. It was cold, poorly ventilated, cramped, and the layout was a bit odd. Most importantly, the soundproofing was completely nonexistent. There are many places with poor soundproofing, but this is the worst I've ever seen. I could hear even the quietest conversations from the next room. Only stay here if you're planning on just sleeping and having breakfast. However, it's close to the train station and a busy area, so there's plenty to eat, the breakfast is delicious, and the front desk is friendly. However, the interior, while unique, was significantly older than most Korean motels, and there were crawling bugs.
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Guest User
Classic Double Room
Stayed in Mar 2026
Couple
3 reviews
8.5/10
Very good
Posted on Apr 15, 2026
The hotel location is great.
The staff are very friendly.
The breakfast isn't bad either.
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Anonymous User
Triple Room
Stayed in Aug 2025
Family
37 reviews
10/10
Outstanding
Posted on Sep 16, 2025
The location was great and it was very convenient for everything. The front desk staff were very kind and explained everything to us in detail.
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Guest User
Classic Triple Room
Stayed in Jan 2026
Family
1 reviews
9.5/10
Amazing
Posted on Feb 24, 2026
The location was incredibly convenient, which was great. The hotel staff were kind and helpful. Although it felt a little dated, there was an elevator and Wi-Fi, so I had a comfortable stay.
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모카홀릭
Classic Triple Room
Stayed in Dec 2025
Family
7 reviews
9.0/10
Great
Posted on Mar 20, 2026
I highly recommend this place to those who prioritize friendly service and convenience over luxurious facilities. The location alone, allowing you to explore downtown Florence as if it were your own home, made the accommodation well worth the stay!
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Guest User
Classic Twin Room
Stayed in Sep 2025
Family
4 reviews
9.0/10
Great
Posted on Oct 17, 2025
The location is excellent.
The receptionist was very friendly.
We were there in October so it wasn't a problem, but there doesn't seem to be any air conditioning, so I imagine it might be hot in the summer.
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Uneedjoon
Triple Room
Stayed in Sep 2025
Family
3 reviews
10/10
Outstanding
Posted on Nov 5, 2025
The room was a bit small, but it was still a comfortable stay.
The breakfast was delicious, and most importantly, the location was perfect.
The Duomo, Uffizi, and Ponte Vecchio are all within walking distance.
There were also many restaurants near the hotel, making everything convenient and enjoyable.
If I ever return to Florence, I'll definitely stay at Hotel Rex again.