Burlington Hotel, BW Premier Collection by Best Western Reviews

The hotel had a fantastic view and really nice room

Great service lovely hotel clean and tidy room very comfortable breakfast perfect everything you would want my opinion best hotel in Folkestone

A characterful and clean hotel with friendly staff and located near the coast. Dog friendly but check which rooms dogs are allowed.

Great stay and lovely staff.

Comfortable hotel in a good location. Good size rooms and friendly staff.

Good position near the train station .

A castle-like hotel by the sea. After we checked out, we found that the tires of our rental car were locked because the car dealership had not paid the tax. We went to the hotel front desk for help. A handsome man and a beautiful woman at the front desk spent the whole morning helping us communicate about unlocking and the subsequent tax that the car dealership should pay for the car. After the unlocking was successful, they took the initiative to call the company again to ask us to pay the tax for the car, and clearly communicated that the cost of unlocking should be paid by the car rental company. During this period, a handsome man from the restaurant came out to comfort us not to be anxious and asked if we wanted to have a cup of coffee. Thank you very much to the two handsome gentlemen of the hotel service staff and the blonde beauty who helped us keep calling and communicating and drank two large glasses of water. In fact, when traveling, except for sleeping, we really spend very little time in the hotel. It is very comfortable to go downstairs to the beach in the hotel, and we basically don’t stay in the room. The service attitude of the hotel in case of emergencies is especially important. Thank you again🙏