Very disappointing first stay at Beach Club Font De SA Cala. We visited for a week from 23/3/24 - 30/3/24 as a family of 6, which included 2 children aged 9 and 7. Negatives: • this hotel is NOT a place for families to have a relaxing holiday - the hotel is overrun with HUGE sports groups, swimming/tennis/ football - all of which seemed to think they were more important than any other guests there, so therefore took precedence over 'normal' people on holiday - the hotel should be advertised as such, it isn't! • staff seemed to favour other nationalities, particularly German speaking, bar staff, restaurant staff - German nationalities were served first - all the children's entertainment was spoken in German, which my 9 and 7 year old didn't understand a word of but joined in to the best of their abilities. • Children from other visitors (the huge sports groups!) were left to run riot day and night - unsupervised in the pool, within the hotel, during breakfast, lunch and dinner, around the bar area at night, ruining and disrupting the kids disco. No manners or awareness of other visitors trying to enjoy their holiday. • There was a big groups of kids from Juventus Brazil football training team, supposedly being watched by adults - rude as anything, pushed Infront of guest in the queues for food, pushed around you when walking up and down the stairs, bashed into our kids, loud and shouting during lunch (was that loud and unruly it felt like we were sat in a school lunch hall) • Was very disappointing to see that no staff from the hotel challenged any of this behaviour from these big groups of adults and children - even though it was evident other guests were disgruntled and feeling this was impacting their enjoyment on their holiday - the huge groups, the groups of kids for sports ruins the relaxing ambiance the hotel are advertising and what most people probably go and stay for. Positives: • Pizzaria around the pool, staff were friendly enough, food served was tasty. • Room was comfortable enough, we had an issue and it was sorted straight away. • The beach across the road was stunningly beautiful - although on the last day they had set up 4/5 massive beach volleyball courts so space was extremely limited. • A road train runs from Font De SA Cala to all the little places - 7 euros for adults and 2 for children - definitely worth it, although a lite bumpy, great for sight seeing and we got off and wandered around and got back on later in the day. • my partner and I did the rifle shooting at the hotel, was very enjoyable and the ladies from the entertainment team who did it with us were very good. • The beer ✓ I will not be returning to this hotel, unfortunately for us it was not anything like it was described on the TUI website. What made our holiday was the family we went with and the experiences we made for ourselves. Unfortunately it was tainted by the groups staying at the hotel and the lack of control over these groups by the hotel