My husband and I stayed in a corner suite on the seventh floor, and while the room’s layout initially appeared modern and inviting, the actual condition of the space made our stay extremely disappointing. The cleanliness throughout the suite and balcony was far below acceptable standards.
The outdoor chairs and cushions were covered in bird feces that clearly had not been cleaned or replaced in a long time, making the balcony unusable. Inside the room, the floors were dirty, there were trip hazards from uneven transitions, and we noticed grime in multiple areas, dust buildup, dead bugs, and dirty curtains that looked neglected. The windows and shades were especially concerning, the shades were dusty and stained, and the windows, particularly in the bathroom, were absolutely filthy, covered in streaks, residue, and visible dirt that made it obvious they hadn’t been cleaned in months. Even the headboard had visible handprints, which made it clear the room had not been properly sanitized before our arrival.
Comfort and safety were also issues. The temperature inside the hotel, including the hallways and especially the elevator floor, was uncomfortably hot. To make matters worse, only one elevator was working, causing long waits and crowding, which was especially inconvenient.
Overall, our stay was overshadowed by the lack of cleanliness, maintenance, and basic comfort. The suite had potential, but the condition of the property made it impossible to enjoy.