Courtyard Fort Worth West at Cityview

When we checked in the receptionist at the front desk was so rude, it was ridiculous. It was obvious that she did not want to be there. I know it was Valentines Day and maybe she didn't receive floweres but no reason to be rude to guest. We checked in and asked if there were any carts and she just pointed to the door. Mark Cluck and his wife were traveling with us and when he checke in she was just as rude to him. On Saturday morning there was no hot water in our room or the Clucks room, and we all took cold showers. I had breakfast and as soon as I finished eating I got sick and was in bed all day. OH BTW one of the elevators was not working in the morning. Sunday morning when we got up and left and there was plenty of hot water and the elevators were working fine and there was Friendly face was behind the desk. Thanks Steve Greenberg

This is really a gym of a hotel that strikes the balance between affordability and luxury and a great location. The bed and bedding is to die for.

Always clean and great service

It was a very clean comfortable and super quiet hotel. There was a lower floor with lots of noise and people complaining but thankfully my floor was quiet. I was facing the highway and the highway noise was not bad. There was many sitting areas that had such a nice vibe going. Had not one complaint about the hotel. A Tex Mex restaurant was just walking distance, that made things so convenient.

The property is well maintained and clean. The staff were professional, friendly and helpful. The restaurant food was fresh, hot and delicious.

The hot tub had a 4 inch line of scum. The AC would not cool off the room. No microwave in the room.

Very nice place but no free tea at breakfast? Come on! Free coffee but not all of us are coffee drinkers. They only had Earl Gray tea in the room. You need ordinary black tea for tea drinkers.