FanHua Yejoin Hotel

I was in Foshan for business near the Ancestral Temple. I've stayed at this hotel before and had a great experience, so I booked a larger room this time. The room exceeded my expectations – it was even more spacious, bright, and comfortable than I remembered. I'm very satisfied.

The overall硬件 (hardware/facilities) were good. The room was spacious and well-decorated, and the view outside the window was also nice. It wasn't too far from the tourist attractions either. Although breakfast was just so-so, I was still planning on giving a five-star review. However, I was utterly disgusted by the front desk when I checked out. At the time, the front desk agent was assisting other guests, and I was patiently waiting in line behind them. When it was my turn, a woman suddenly rushed out of the elevator and placed her room card directly on the counter. The male front desk agent then completely ignored me and proceeded to help her first. I asked him, "Can't you see I was here first?" He replied, "I saw you, but that lady handed over her card first. So, I apologize." His logic was that because the woman handed her card over first, even though he clearly saw me queuing, he would still prioritize the person who cut in line. So, if everyone is checking out, am I, the one who patiently waited in line, supposed to just accept being cut off? This can't be standard hotel SOP. I asked him to call the manager, and he told me, "I'm the only one here today." Fine, since I couldn't report the situation on-site, I can only write it on this platform. I hope management sees this and properly trains this **person** with the middle part and an earbud in his right ear.

The room was spacious, but definitely showed its age. Both the bath towels and hand towels were old, stained, and threadbare – I didn't dare use them and had to buy disposable ones from a shop. The hygiene was just so-so; there were black stains in the grout lines of the shower and around the sink. I understand that the price reflects the value for money, though. However, what really upset me was finding out I'd left something behind in the room only after I'd left Foshan. After I'd finished sightseeing and before leaving Foshan, I went back to the hotel to pick up my stored luggage. Yet, the front desk didn't mention at all that I had left something behind (and I'm certain the item was left in the hotel room, as it was a daily essential I wouldn't have brought out, and of course, it was never returned to me). This has nothing to do with value for money; it's purely a failure in hotel service.

The hotel room was spacious and comfortable. I stayed on the 13th floor, and the soundproofing was pretty good! It's about a 12-minute walk to the nearby Zumiao Temple and Lingnan Tiandi. The front desk staff were friendly and welcoming. I was also very happy that the housekeeping staff came to clean and replace towels every day! 👍🏻

This hotel is right across from Foshan Hospital of Traditional Chinese Medicine, just a few minutes' walk to the campus, making it incredibly convenient for accompanying someone to an appointment. The rooms are clean and tidy, with plenty of hot water, and the soundproofing is decent, so you won't be disturbed. Downstairs, there are convenience stores and simple restaurants, which is great for getting medication or daily essentials. The front desk service is attentive, and it offers excellent value for money, making it perfect for short stays when a family member needs medical care. This time, I chose this hotel near the hospital to accompany an elder for medical treatment, and its location is its biggest advantage – saving time and effort going back and forth. The room was well-cleaned, the bedding comfortable, and all the essential facilities were provided. Breakfast places and pharmacies are all around, making daily living very convenient. Overall, it's quiet, not noisy, and the price is affordable. It's my top choice for medical stays.

The location is fantastic, making it super convenient to get to any attraction. However, the cleanliness was a bit subpar, and there's only one elevator, so the facilities could definitely use an upgrade. Breakfast was just okay, I wouldn't recommend it.

Excellent place to stay. The facilities are clean and hygienic.