Guest Reviews of Ruisibao International Apartment (Dongping New City)
8.7/10
407 reviews
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location8.9
Amenities8.6
Service8.8
Cleanliness8.6
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All reviews(407)
Positive reviews(388)
Reviews with photos/video(132)
Easy to get around(50)
Large rooms(43)
Friendly front desk staff(39)
Convenient for shopping(38)
Many amenities(32)
Close to metro(30)
Perfect for business trips(20)
Good views(9)
Negative reviews(19)
Guest User
Grass and Berry Aroma Theme Room
Stayed in Mar 2026
Solo traveler
1 reviews
10/10
Outstanding
Posted on Apr 16, 2026
The room was very clean overall. The bedding was neat and odor-free, and the toilet and towels in the bathroom were spotless. There was no grease on the kitchen counter either. It felt very reassuring to stay here, and it was a good experience.
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Guest User
Grass and Berry Aroma Theme Room
Stayed in Mar 2026
Other
67 reviews
10/10
Outstanding
Posted on Apr 18, 2026
Comfortable, quiet, convenient, and excellent service.
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Guest User
Grass and Berry Aroma Theme Room
Stayed in Mar 2026
Traveling with friends
2 reviews
10/10
Outstanding
Posted on Apr 27, 2026
We arrived at late night but could check in fast. The room's clean and big, I love the washing machine there. It's very near the station, and there're many restaurants, milk tea shops around 👍🏻
Guest User
Boutique Business Double Room
Stayed in Feb 2026
Business traveler
34 reviews
10/10
Outstanding
Posted on Apr 17, 2026
The room was clean and tidy, with complete facilities. The surrounding area had fresh air and convenient transportation, making it easy to get around and park. There were many restaurants nearby, so dining was very convenient.
Environment: Quiet and comfortable.
Service: Thoughtful.
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Dr.IELTS
Grass and Berry Aroma Theme Room
Stayed in Dec 2024
Business traveler
90 reviews
7.5/10
Posted on Jan 6, 2025
Large room, hard bed, cold floors, large TV, check in first staff was friendly, but other staff indignant. I had to bang on the lobby doors several times to gain entry as staff hidden behind little counter on their phones. The cleaning staff was very obtrusive, even to the point of trying to mop under my feet hitting my shoes with the mop purposely to get me to lift my feet while on a video call. There is a nice mall in the adjacent building with plenty of dining options and great supermarket. If I had to visit the area I would stay again otherwise not much need to go out of the way to visit.
Response from Property: 尊敬的賓客,非常感謝您對我們酒店的好評,我們會再接再厲不辜負您的好評。再次感謝您對酒店的肯定,期待再次光臨,祝旅途愉快!
sleepless_nats
Grass and Berry Aroma Theme Room
Stayed in Feb 2026
Solo traveler
1 reviews
10/10
Outstanding
Posted on Mar 29, 2026
nice room!!
Boci
Boutique Business Double Room
Stayed in Oct 2023
Solo traveler
113 reviews
8.0/10
Very good
Posted on Dec 12, 2023
the room is big,just very noisy at evenings.tje location good,many restaurant,bar around
Response from Property: 尊敬的賓客,非常感謝您對我們酒店的好評,我們會再接再厲不辜負您的好評。再次感謝您對酒店的肯定,期待再次光臨,祝旅途愉快!
Royningbo
Grass and Berry Aroma Theme Room
Stayed in Feb 2024
Business traveler
122 reviews
10/10
Outstanding
Posted on Mar 8, 2024
Nice beds, good location
Response from Property: 尊敬的賓客,非常感謝您對我們酒店的好評,我們會再接再厲不辜負您的好評。再次感謝您對酒店的肯定,期待再次光臨,祝旅途愉快!
AbdoSamman
Grass and Berry Aroma Theme Room
Stayed in Jul 2024
Solo traveler
13 reviews
9.0/10
Great
Posted on Nov 19, 2024
Quite area
Response from Property: 尊敬的賓客,非常感謝您對我們酒店的好評,我們會再接再厲不辜負您的好評。再次感謝您對酒店的肯定,期待再次光臨,祝旅途愉快!
Asfar trip
Grass and Berry Aroma Theme Room
Stayed in Sep 2023
Business traveler
15 reviews
10/10
Outstanding
Posted on Oct 18, 2023
Simple but clean
Response from Property: 尊敬的賓客,非常感謝您對我們酒店的好評,我們會再接再厲不辜負您的好評。再次感謝您對酒店的肯定,期待再次光臨,祝旅途愉快!
Anonymous User
Grass and Berry Aroma Theme Room
Stayed in Dec 2025
Traveling with friends
7 reviews
3.5/10
Posted on Feb 1, 2026
First of all, the price is really cheap, and the location is very convenient. However, besides these two advantages, everything else is zero! A major flop!
I recommended this hotel to several friends. One room had bugs and was very unhygienic. Another room had a very hard bed, and mine was concave, making it impossible to sleep well! There were also huge cockroaches outside my door, which terrified me!
Absolutely not worth recommending. I came to Foshan for a concert, and I previously stayed in an apartment near the venue, which was much cleaner than this one.
And there's something very important to mention: the apartment door can't be opened with a room card or a password. If you're out late and return to the apartment in the early hours of the morning, no one will open the door for you. The apartment only says you can call them via WeChat and they'll open the door for you, but it takes a long time for someone to open it. Don't ask me how I know. 
Original textTranslated by Google
Response from Property: Dear Guest, we are very sorry for your experience during your stay. Our rooms all use mattresses with a medium firmness, but individual guests may experience different sensations due to their weight. We suggest you consider this objectively. After investigation, we found that due to a concert being held on the day of your check-in, rooms were in high demand and we were unable to upgrade all your rooms. We again suggest you consider this objectively. Furthermore, reviews are used to improve our work and do not contribute to your revenue; we suggest you use them responsibly. Finally, thank you for your stay and review.
Xiaodemengxiang
Grass and Berry Aroma Theme Room
Stayed in Oct 2025
Other
1 reviews
2.5/10
Posted on Nov 27, 2025
The service was really unpleasant; they kept asking when I was checking out the next day as soon as I checked in, and then again when I went out for a walk in the morning. I got a very negative review for their service.
Original textTranslated by Google
Response from Property: Dear Guest, we are very sorry for the issue you encountered during your stay. After speaking with our front desk staff, we understand you misunderstood. Our staff simply wanted to ascertain your needs in advance so we could reserve the room for you due to high room availability that day. They were just asking if you would like to extend your stay. Regarding check-out, our system automatically shuts off the power to guest rooms after 2 PM if you haven't extended your stay. The cleaning staff will then clean the rooms directly afterward. Therefore, our front desk never needs to contact guests to discuss check-out. We apologize for the misunderstanding and hope you understand. Thank you for your stay and review. We wish you a successful work and a pleasant stay!
Guest User
Boutique Business Double Room
Stayed in Sep 2025
Solo traveler
2 reviews
4.5/10
Posted on Oct 13, 2025
Pay attention to hygiene; the room should not have any unpleasant odors or cigarette smoke.
Original textTranslated by Google
Response from Property: Dear Guest, we are very sorry for your experience during your stay. We suggest that if you encounter such a problem after check-in, please contact our front desk for assistance as soon as possible. Our guest rooms are regularly disinfected with ozone, and there may be a brief warming sensation afterward, but most guests may not be able to detect it. If you are indeed sensitive to odors, we can also try to resolve your needs by changing your room. Therefore, contacting our front desk staff can usually resolve most guest needs. Finally, thank you for your stay and review. We wish you success in your work and a pleasant life!
スナ
Grass and Berry Aroma Theme Room
Stayed in Jun 2025
Solo traveler
1 reviews
4.5/10
Posted on Jul 4, 2025
The hygiene was appalling. The moment I walked in, I was hit by a toilet smell. The toilet floor and toilet seat were yellowed, and to make matters worse, the pillows reeked of greasy hair – how could I stand it? I barely managed to stay one night, and while it seemed like nothing was wrong, I was truly at my wit's end. 🤗🤗🤗
Original textTranslated by Google
Response from Property: Dear Guest, we are very sorry you encountered this issue during your stay. However, the situation you described seems to differ from our hotel's operations. Perhaps you reviewed the wrong hotel? Our pillows are regularly rotated and cleaned, and all pillows were replaced at the end of June. You can verify this on-site. Therefore, there should be no pillow issue during your stay. Regarding the toilet seat issue, we have never provided toilet seat covers to guests. Furthermore, we did not receive any room feedback during your stay. We suggest you promptly report any issues you encounter during your stay so we can verify the problem and make appropriate arrangements. Room cleanliness is our top priority, and we are happy to hear your feedback. Finally, thank you for your stay and review. We wish you success in your work and a pleasant stay!
Jasonlaw123
Grass and Berry Aroma Theme Room
Stayed in Mar 2025
Business traveler
38 reviews
5.0/10
Posted on Apr 24, 2025
The window can't be closed, and it makes noise at night, which isn't very comfortable. I probably won't choose this option again next time.
Original textTranslated by Google
Response from Property: Dear Guest, we are very sorry you encountered this problem during your stay. All our windows are closable. If you have any questions about their use, please feel free to contact our front desk staff. We have staff available 24 hours a day to assist you. Finally, we wish you success in your work and a pleasant stay.