XANA Deluxe properties in Foshan

The rooms are well-equipped, smart, and comfortable. The service is friendly, making it a great choice for travelers. The hotel boasts an excellent location with beautiful surroundings. Parking is very convenient, and the breakfast offers a rich variety. I frequently choose this hotel for my trips. There are plenty of great restaurants nearby, and it offers incredible value for money. Plus, there's a food street just behind it – fantastic!

I chose this one after comparing several hotels. I was really disappointed ❌❌ Environment: The environment of the hotel is OK Hygiene: Hygiene is not in place, there is a hair left by the last customer on the floor of the toilet area Facilities: The smart device is immature, and I have not been able to complete it according to the instructions after shouting several times; as said in the comment area, when the lights in the whole house are extinguished in the sleep mode, the lights in the toilets in the corridor area will suddenly turn on at night and need to be manually turned off; The hotel introduction interface says there is a refrigerator, but there is no actual Service: I have stayed in many hotels on business trips. This one is also considered to be a poor handling of the sudden situation. I have opened a chain hotel for a small half year. I have no basic service awareness. Because I am on a business trip, I need to have a comfortable rest environment. Before booking, I will specially note: a quiet room is needed. When I checked in for lunch break, I heard the chatting sound and the loud TV sound next door. I didn’t care too much at that time. When I was going to bed at 10 o’clock in the evening, I heard the loud vibration of the room. I thought it was the sound of watching TV next door. I found that there was a KTV behind the window. Very strong rhythm, contact the front desk as soon as possible, the other party said to negotiate with KTV first, see if the volume can be reduced, and arrange for the staff to come up to confirm whether there is really this sound before changing the room, and I am a woman when I call the front desk. As a result, there was no first time to arrange a female room staff, but a male security guard to solve the problem. Such a big hotel, there is no room staff? Can security do the work of the room? The security guard said that he was not satisfied that the room could be replaced. If we wanted to change it, we would immediately collect things to go to the new room (although the tone was friendly, but it was very uncomfortable). The front desk staff asked him to wait for us to complete the room change and get back the old room card before leaving. The whole operation was very speechless. In the end, he repeatedly asked him to go downstairs and give us some time to pack our luggage. After changing the room, we will pick up the original room card. Changed the room opposite the same apartment type. The new room was very quiet except that the hotel light belt outside the window was broken and flashed all night. The road below is also the hotel's internal parking passage, so I don't understand why there is a quiet room that is not arranged for the first time, but arranged a KTV room at night. I really don't understand it. There is no hotel staff to apologize for this matter until 8 am. It was more than two o'clock in the afternoon that I called and said that I could upgrade when I lived in the future. I thought about solving it when I left. It was really bad.