Guest Reviews of Best Western Hotel Airport Frankfurt
9.1/10
Great
110 reviews
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Verified reviews
Location9.3
Amenities8.8
Service8.8
Cleanliness9.4
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All reviews(110)
Positive reviews(109)
Reviews with photos/video(19)
Awesome rooms(34)
Easy to get around(30)
Clean and tidy(27)
Close to airport(22)
Large rooms(13)
Many amenities(10)
Convenient for shopping(9)
Awesome kitchen(8)
Negative reviews(1)
You Junsang
Superior King Apartment
Stayed in Jan 2026
Business traveler
2 reviews
8.5/10
Very good
Posted on May 1, 2026
This hotel is quite nice and perfect one near airport for business traveler. Breakfast was good and faculities are well prepared. And also I loved the size of the room. Hope to visit again. :)
Lim Xing Xuan
Comfort King Apartment
Stayed in Sep 2025
Couple
8 reviews
10/10
Outstanding
Posted on Nov 7, 2025
Location is very near train station is convenient. Hotel is near REWE family mart. Comes with kitchen - necessity items. Breakfast is nice, comes with a pancake machine! No airport shuttle. Hotel can arrange taxi for you.
Guest User
Standard King Apartment
Stayed in Mar 2026
Couple
1 reviews
9.5/10
Amazing
Posted on Apr 9, 2026
When I booked this hotel on the day we arrived in February through Best Western, we were given a spacious room with a fairly large kitchen. Using Trip.com, my room in the same hotel was almost half the size and half the kitchen size in April for more money after a discount. I probably won't use Trip.com again.
lazybones.vxl
Comfort King Apartment
Stayed in Sep 2025
Couple
5 reviews
7.0/10
Posted on Dec 20, 2025
The hotel is quite close to the airport, but I can’t give a high score for the location because the transportation around it is a bit confusing. During our stay, there were train issues, and we had to wait an hour to catch a train from the hotel to the city. On the way back, we switched to taking the bus, but it stopped at a very dark and secluded place, which didn’t feel comfortable as a tourist.
On another day, when heading to the airport, buses ran about every 20 minutes, so you really need to be mindful of timing. We boarded a bus that was listed—both at the stop and online—as going to Terminal 2, but the driver told us it wouldn’t arrive there and advised us not to take it. With no other choice, we stayed on and got off when Google Maps showed we were close to T2, then walked the rest of the way. If you’re visiting Terminal 2, this hotel can still be an option since you can walk there in about 20 minutes, but otherwise transportation can be a hassle.
There are restaurants and a Rewe nearby where you can get food or snacks. The hotel also provides a microwave, frying pans and dishwasher, so you can cook in your room—no need to worry about food availability.
Overall, this area is a relatively cheaper option for staying in the city. The room is spacious and the price is fair, but you’ll need to weigh the time cost of transportation.
Guest User
Comfort King Apartment
Stayed in Apr 2026
Family
19 reviews
7.0/10
Posted on May 17, 2026
Great location for a connection thru FRA.
Guest User
Standard King Apartment
Stayed in Jun 2025
Solo traveler
4 reviews
10/10
Outstanding
Posted on Aug 19, 2025
Great location - just one-stop from the Frankfurt Airport. A good choice for those arriving Frankfurt late at night.
El Ciapo
Superior King Apartment
Stayed in Jun 2025
Solo traveler
15 reviews
5.0/10
Posted on Jul 21, 2025
Asked too many information during check in such as email, home full address and phone number etc, it’s too much to handle after delayed flights at midnight. No basic amenities in room except all in one type of soap. Only plus was spacious room. Breakfast was less than average in terms of choice. Got my coffee and some eggs with deep-frozen kind of bread bum.
Mariana Bacardi
Standard King Apartment
Stayed in Jun 2025
Solo traveler
1 reviews
9.5/10
Amazing
Posted on Aug 23, 2025
Great hotel with good location from the airport. Unfortunately spent just a few hours to sleep so didn’t use all it had to offer
ralph cappelle
Comfort King Apartment
Stayed in Sep 2025
Business traveler
42 reviews
8.0/10
Very good
Posted on Nov 27, 2025
No parking outside and they charge 28 euro for parking at night.
Guest User
Standard King Apartment
Stayed in Apr 2025
Business traveler
2 reviews
6.5/10
Posted on Jun 15, 2025
The hotel itself its quite ok.
The only thing i need to complain is the service. Be aware that they will ask you for a credit card when checking in. I dont have one. The service staff refused to let me check in even i had payed the roomrate already and even i offered that they can double charge me in case its for deposit reasons and later refund me the overpaied money. They refused that, they also refused to refund my money when i offered them to chose another hotel. They also refused to let me speak to their manager. At the end, the only choice i had was asking a friend to help me out with his credit card.
Be aware of that, either you have a credit card ready or you keep distance from this hotel.
Guest User
Comfort King Apartment
Stayed in May 2025
Family
1 reviews
8.5/10
Very good
Posted on Jul 12, 2025
Studio Style Hotel with basic kitchen amenities provided for simple cooking.
Soul Philosopher
Comfort King Apartment
Stayed in Aug 2024
Couple
3 reviews
8.0/10
Very good
Posted on Sep 10, 2024
I recently stayed at the Best Western Hotel Frankfurt Airport and had a mostly pleasant experience. The apartment-style hotel room was spacious and well-appointed, featuring a comfortable king-size bed that made for a restful night. The room’s design felt more like a cozy apartment than a typical hotel, which was a nice touch for extended stays.
The only downside during our visit was that the air conditioning wasn’t working, which made the room a bit uncomfortable, especially during warmer weather. However, the hotel’s convenient location more than made up for this. Although there isn't a shuttle service to the airport, the train station is just a short 3-minute ride away from Frankfurt International Airport, making it very easy to reach.
Overall, it’s a great option for those looking for comfort and convenience close to the airport, as long as the aircon issue is resolved.
Guest User
Comfort King Apartment
Stayed in Jun 2024
Business traveler
100 reviews
10/10
Outstanding
Posted on Aug 3, 2024
Top location and top service. I really enjoyed my stay. Thanks to all the staff. I got the airport transfer
Guest User
Standard King Apartment
Stayed in Dec 2024
Family
1 reviews
9.5/10
Amazing
Posted on Jan 12, 2025
It’s very clean with nice location. Just 1 stop from airport by regional train, then 2 mins walk to the hotel.
Xan Dawson
Superior King Apartment
Stayed in Feb 2024
Solo traveler
11 reviews
10/10
Outstanding
Posted on Mar 9, 2024
Amazing hotel, clean, comfy, the checkin time is 3pm and won’t do early checkin incase you arrive early. The hotel is very close to the airport and closest metro station. Not very close to the shops.