The Atrium Hotel

First off, the hotel's location feels incredibly unsafe! I'm not sure if the homeless person at the entrance just sleeps there permanently, but walking straight from the train station felt really dangerous. I encountered a lot of strange people who would stare at you, even during the day. Also, I booked this place because the reviews said water would be provided, but there was absolutely no water! Pure scam! The landline in the room had no instructions on how to call the front desk whatsoever! The room looks nothing like the pictures – it's a total catfish. It's really old and dirty.

Let's start with the positives. It's very close to the central station, about a ten to fifteen-minute walk. The location is excellent, near the city center and within walking distance of everything. It's convenient with restaurants and supermarkets nearby, meeting all your daily needs. --- The facilities are quite old and show their age. It's noisy, especially on weekends and holidays. There are many beggars and homeless people in the surrounding area, making it a bit sketchy.

This was our first time in Frankfurt, and this hotel was quite good. The best part was its excellent location, making it easy to get anywhere. Although many people say the area around the train station can be a bit chaotic and close to the red-light district, advising against going out at night, I personally didn't find it that bad. Just be a little cautious. We could walk or take public transport everywhere we wanted to go and see sights, which saved us a lot of time. I was traveling alone with two elderly relatives this time, and they were very comfortable. Overall, I'm very satisfied with the hotel, especially the staff, who were incredibly friendly. When I mentioned the sink wasn't draining and the kettle had issues, they immediately offered to change my room and ended up giving me a family suite. I really didn't expect them to be so helpful! Many thanks!