Le Franschhoek Hotel & Spa by Dream Resorts

"What should have been a relaxing, special stay turned into an extremely disappointing experience exacerbated by poor hotel management and communication. We were evacuated because of the recent fires. However, the warning signs were present throughout the day — heavy smoke in the air,active fires, firefighting helicopters constantly overhead, water sprayed over the thatched roof. It felt inevitable the situation would escalate. Guests should have been informed about the fire risk and potential inconvenience plus health risk from very heavy smoke, prior to making costly and lengthy travel arrangements. We were sent out into the night, in the dark, during an active fire situation, without meaningful assistance. To add to the frustration, we were told that only one of our two nights would be refunded even though we did not stay there at all. More than a month later, that refund has still not been paid. A formal complaint submitted to Dream Resorts has gone unanswered simply forwarded to the hotel. Overall, the lack of communication, poor crisis management, and failure to swiftly resolve the matter afterward have been disappointing."

La Galiniere Guest Cottages

"Beautiful setting for Franschoek Literary Festival comfortable beds, very clean , friendly dogs, enjoyed the special bottle of wine from their own vineyard "

Mirabelle Guesthouse

"Everything was excellent, from the service, the room and the location."

Thelab Franschhoek

"What an absolute gem of a place ! Immaculately clean and tidy and wonderful service all round ! Perfect location … lovely breakfasts and wonderful people ! Made friends too ! Must stay !!"

Auberge Daniella

"My cousin who lives in Cape Town recommended. Lovely accommodation, situated very close to town and the tram stop. The room/villa was clean, tidy and had everything we needed. We chose not to take up breakfast as there were plenty of places to eat in walking distance. The reason for not scoring 5 Stars was due to the road works that went on during the night and we were not made aware of at the time of booking. Carla and her team make you very welcome."

Kilima Franschhoek

"Lovely place… enjoyed every moment there ! Great location !!! Good experience overall and attention to detail. Perfect place for a friends trip or a couples weekend breakaway. Breakfast is also really enjoyable. Beds are cosy and comfortable ! Always a winner !"

Les Chambres

Mont d'Or Franschhoek

"Beautiful, clean, well equipped rooms with beautiful surrounds, well maintained gardens and pool. Breakfast outside was fantastic. The staff were so all so lovely. A tranquil paradise. We loved our time here whilst exploring the wine tram, tours and restaurants. Would definitely recommend!"

Maison d'Ail Guest House

"Very friendly host and good service. Great breakfast with lot of choices like cheese, eggs, cereals etc."

Corner House Residence

"Beautiful hotel, peaceful location but handy for town. Staff were very friendly and accommodating, Preston was particularly helpful and charming"

Maison Chablis Guest House

"Thank you very much to Elsje and her team for making my Birthday very special. From our arrival they made us feel special and like old friends. Beautiful and comfortable room to relax in and have a peaceful night's rest. Then wake up to a very hearty breakfast. With an easy stroll you are in the main street of Franschhoek and its many interesting restaurants. This was absolute bliss, can't wait to be back."