Quality Hotel the Reef Reviews

Value for money - fint, lidt slidt. Ungerne elskede det.

To voksne og to barn under 10 år hadde et fint opphold, badelandet er meget bra! God service fra personalet og bra størrelse på rommet. Ganske varmt på rommet om natten og ingen mulighet som vi fant til å kjøle det ned utenom å åpne vindu. Litt støy mot gaten, ellers tipp topp!

I had a very horrible experience with this hotel. Everything was overpriced. It claims to be 4 stars but the rooms were dirty, the food was stale, there was no room service the whole time I stayed several days. The front desk staff lady I don't know her name but she was Danish in her Mid 30-40's she was extremely rude to me she wanted me to wait around 2 hours in the lobby instead of the room on a flloor not a single staff was cleaning because they could not locate my laundry I had given then 2 days prior. With heavy luggage after spending a fortune on their dirty, unsanitary hotel. I tolerated all that including waiting in long lines with huge family crowding to go to the swimming pool. They were loud people coughing everywhere I saw no Covid precautions in place at all. Everything was old and outdated. The front desk staff lady was so rude to me I asked to speak to a manager and she gave me a "Stepherd Wives" grim ignoring me told me to go over there like a little boy. I keep repeating my request until a guest behind me a man rudely interupted me and this lady incited this whole thing by stonewalling me and rudely disregarding me. My laundry should have been ready at 11 am at check out they had it for 2 days. They charge 800DKK to do simple 3 outfits. I tolerated all of it after spending $170 a night to basically stay in a dump then the manager calls me up and basically abuses me during a dinner hour totally and completely unprofessional. Lotte Anderson a nightmare! -WORST!

Great destination with kids in a lovely little village

In general the hotel was very nice and clean. Parking was easy. Minus points for not having an AC in the room.

Fun bathplace, terrible breakfast. 5 person room was not bog enough for 5 people at all.

Right in the heart of town, parking was very convenient just across from the hotel. They gave you a note to place on your dash board. Overall good stay w many restaurants nearby. Room will be good to have a fridge and could do with a bath mat even though the design of the shower door is very good

Great hotel, great waterpark, great staff !

God oplevelse og fine forhold

Centrally located in Frederikshavn. Super with a water park at the hotel. A bit chaotic breakfast. Fair selection.

Very nice hotel for families. We visited the hotel with two children and they really enjoyed themselves. Comfortable room, good breakfast, nice swimming pool. Good location near the harbor if arriving by boat. Good location near the pedestrian street and restaurants. However, I would not want to stay at the hotel without children, a bit too crowded

Good if you want to swim with the family, as a scandic hotel it is expensive, but access to the swimming landscape is what it costs. Breakfast quite OK.

Ok men hade blivit bättre om poolbaren och den vanliga baren varit öppna så man kan ta något snacks och lite att dricka Hörde många barnfamiljer som tyckte det var dåligt och att man var tvungen att gå ut från badet till receptionen för att köpa något

Super koncept at kan tage elevator direkte fra ens værelse og ned til indgang til vandland.