The Family Kingdom Resort

the owner and all the staff are very friendly. Laundry service is included with a few hours turn around time. Walking distance to many restaurants.

Spent a week here and loved how quiet amd homely it is... id come back. The best hotel in Freetown at the price point.

My stay was initially great but the night security supervisor was very rude to me at the main entrance gate. He made a lots of assumption and he may need further training in customer care, diversity and respect for all without prejudice. He refused to provide his name. However, I raised my concerns at reception at about midday. !

I always try to not let emotions get on the way when i write these reviews. Quitely, I'm only giving this hotel a 1 star because Wikipedia doesn't allow for a worst rating. The things i have experienced and lived in this hotel are down to laziness and pure mediocrity and it's totally unacceptable for a hotel charging over 80 dollars(for the room i booked). Needless to say i don't recommend them to anyone. Here is the list: 1.Checkin was super slow beause the reception was closed and the receptionist sleeping when i arrived 2.The water in the room was so red, smelly and unclean that I had to go buy water from outside to brush my teeth 3.The phone in my room was not working and so it was impossible to reach reception to report issues or reach the restaurant to order food 4. Internet either doesn't work or is too slow to be useful when it works. I had to miss important zoom meetings with my colleagues because of this 5. They say they have a gym but in reality the gym is not functional and so it's simply a lie to say they have a gym 6. Horrible breakfast: not enough food varieties and the food is not fresh 7.They got me change room at some point. In the middle of my shower, I saw a baby snake near the bathroom tube. Thanks God, i kept my composure and avoided any potential injury than panicking could have led to 8. The proPerty in general is old and smelly and so it was unsurprising that in the few days I stayed, I didn't meet any other guests around.

I really appreciate the above and beyond service of the staff at Family Kingdom. My flight on Kenya Airways was delayed but the hotel staff person waited patiently at SeaCoach Aberdeen Bridge to pick me up. Great and friendly service at a reasonable price.