Tru by Hilton Frisco Dallas Reviews

Response from Property: Thank you for the perfect score. We look forward to welcoming you back soon.

Response from Property: Thank you for reviewing your stay with us. We appreciate your feedback.

Response from Property: Thank you so much for your kind review! We’re thrilled to hear you had a great stay and found our team helpful throughout your visit. Providing friendly and easy assistance is something we take great pride in.We truly appreciate your feedback and look forward to welcoming you back again soon!

Response from Property: Thank you for staying with us. We hope to welcome you back next time you are in the area.

Response from Property: Thank you for sharing your feedback. I’m very sorry to hear that your stay did not meet the expectations you had when choosing us.We understand how disappointing it must have been to find the room smaller than expected and the bed not as comfortable as it should be. Additionally, I sincerely apologize for the frustration you experienced with the Wi-Fi access—this is certainly not the experience we want for our guests.Your comments have been shared with our team so we can address these concerns and work toward improving both our accommodations and connectivity. We truly value your feedback and hope to have the opportunity to provide you with a much better stay in the future.

Response from Property: Thank you so much for your wonderful review! We’re thrilled to hear that we’re your first choice when staying in Texas, whether in Katy or Dallas. It’s also great to know you enjoyed the breakfast.We truly appreciate your loyalty and kind words, and we look forward to welcoming you back on your next visit!

Response from Property: Thank you for your kind review! We’re delighted to hear that you found your room clean and comfortable, and that you enjoyed the spacious twin beds.We truly appreciate your feedback and look forward to welcoming you back for another great stay!

Response from Property: Thank you for sharing your feedback. I’m sorry to hear about the inconvenience you experienced with the elevator being out of service. We understand how frustrating it can be to have to use the stairs, and we sincerely apologize for the disruption to your stay.Please know that we are actively working to address this issue as quickly as possible to restore full functionality. We truly appreciate your patience and understanding, and we hope to have the opportunity to provide you with a much more comfortable experience in the future.

Response from Property: Thank you for your kind words! We’re so glad you enjoyed the environment and experienced friendly service during your stay. Creating a welcoming atmosphere for our guests is always our goal.We truly appreciate your feedback and look forward to welcoming you back again soon!