Fortis Hotel Fujairah

I am European and a UAE resident for many years, and i have my Company in Fujairah. As i am travelling a lot ,i like to stay in hotels for my convenience and i have stayed for years at most 4-5* hotels in Fujairah .This time i chose to stay for the first time at Fortis. Even that the receptionist helped me out with the room ,the bathroom and toilet were not in good very good ,the toilet seat was not very clean and yellowish...There was almost no soap in the bathtub , and the general condition of the bathroom was not good. The air conditioning was making a loud noise inside the room on top the entrance area and i could not sleep . Finally, while i was sleeping, something like insect or else bit me around the ankle....For all the above i informed the receptionists. The staff was very friendly and polite ,and they tried to do their best. I hope they make some improvements, because the location is good.

Regret to have stayed in the hotel. I wonder how they got 4star. The windows have not been cleaned since ages. The staff (except housekeeping) don't know the basic of hospitality. It lacks basic amenities which you easily get in other hotels.

We booked 3 rooms and we requested for connecting rooms. The room was clean organize and comfy. Only the windows need to be clean to see the nicest view of Fujairah. We also requested for 1 extra bed since we are 7 pax additional 100 aed for the bed. The over all experience was nice, the staffs are very quick to approach. And the place is in the center of city, where you can find groceries good food and fish market. If you'll be driving around the tourist spots of fujairah its to easy and near to the hotel.

A decent place for a short stay. Clean and updated. Upon arrival we were checked in to the room with extremely noisy AC. That noice couldn’t be fixed and we immediately asked for another room. Thank you to the staff, they moved us to another room and our night was silent and peaceful. Special thank you to housekeeping staff, they did their job perfectly while helping us to move to another room. My recommendation to the hotel, never provide the room with broken AC until you fix it, to avoid reduction of the score in reviews.

Room smells cigarette smoke even if its non-smoking. Terrible! AC isnt working smoothly. Temperature cant be adjusted. My friends stayed next room and their AC stop working middle of the night.! Tissue paper is not replaced from the last guest. Staff cannot speak basic English well. Towels are very old and not cleaned enough for next guest. Linens are with stains. You can also hear staff noises outside the room in the morning and the the loud sound from the bar at night. Lastly, takes too much time for check in. New staff is insisting we booked 2 rooms for 2 person when we booked 2 person per room. They should educate their staff with the hotel basics!

1. Starting from checkin it took us ages and the guy who was with us said that we booked 2 rooms for 2 persons…i was like whaaat? so 2 of our partners are just our guest? The guy kept on insisting that the rooms we booked is for 2 pax only meaning 1 person per room even my friend showed his confirmation. Where in this world a 4pax will book a rooms for 2 only???? Then the other guy end up saying okay and there was a problem in their system. 2. Next is the beddings, when my partner is about to rest and open the duvet we found marks in the bed so i told them to change and they did but only the flat sheet even i told them to change everything. 3. Our friends who stayed next to our room immediately complained that the room smells cigar so the hotel staff send someone to spray something to subside the smell. Little did i know that our room will smell the same later that night.The night is getting deep and the cigarette smell is getting strong so we end up ignoring it since we were so tired. 4. The music from the bar is banging the room it is sooo annoying we couldn’t sleep. The music stop i guess at 4am and the strong cigarette smell is there and even more than earlier that night. 5. Next is the air condition at 2:30am we called and complained that AC is not cooling so they send someone to fix it and yes i felt cooling a little at 30 degrees then i keep observing if the room temperature will change and yet nothing has changed. We fell asleep for 30mins and woke up co’z of the room temp. We were up since then even tired and sleepy until 6am so i called them again and same story until the checkout. WE STAYED IN THAT HOTEL ONLY BECAUSE IT WAS LATE TO DRIVE BACK TO ABU DHABI WE THOUGHT WE WILL HAVE AT LEAST A GOOD SLEEP AND REST BUT IT WAS A HORRIFYING EXPERIENCE AND THAT IS THE FIRST EVER WORST OF THE WORST EXPERIENCE I’VE EVE HAD IN THIS LIFE. DUE TO EMERGENCIES WE SOMETIMES BOOK A CHEAP HOTEL TO REST BUT THIS ONE HORRIBLE WORST THAN A 1 STAR HOTEL. BEWARE OF THIS HOTEL YOU WILL NEVER HAVE A GOOD AND PEACEFUL STAY THERE I SWEAR! I WILL NEVER EVER RECOMMEND THIS TO ANYONE.

Worst hotel I've ever visited..being a hotelier I didn't find anything basic manners for front office person..there was no smile on reception guy's face ..don't know how to behave with the guest...rude behavior and Prashant from front office or somewhere else from hotel so called manager have not helped us at all..he was so rude..if I talk about room was very cheap..window glasses were so uncleaned ,dirty..AC was not working..such a terrible guest service we've received ...never ever visit guys..you'll be disappointed end of the day..

Terrible not recommended at all. Just cheap price only. I would not suggest. Find alternative. No star at all. No clean. Outside of build glass has not been cleaned since ages. Can’t see the beach or road as full with sticky dust. Has cheap Indian dancing bar. Shady place