Fuji Ginkei

This room offers an absolutely stunning, unbeatable view of Mount Fuji and Lake Kawaguchiko. You can literally lie in bed and watch the sunrise over Fuji, or enjoy a Japanese meal while taking in the scenery. It's so easy to snap amazing photos of Fuji's reflection! But all of this depends on actually being able to see Mount Fuji. After two nights, on the very last morning before checkout, during the breakfast dessert course, Mount Fuji finally emerged from behind the clouds – and the entire restaurant erupted in cheers at that moment! The staff were all very friendly. There were Chinese-speaking employees which made communication easy, and the English skills of the other staff were excellent too. One short-haired lady was particularly warm and lovely. I'd love to come back again if I get the chance.

This hotel boasts a fantastic location and offers a convenient shuttle service. The rooms are spotless, and the bedding is incredibly comfortable. The staff are warm, professional, and the breakfast and dinner buffets offer a wide variety of delicious options. Highly recommended!

A very exquisite and cozy hotel. You can see Lake Kawaguchiko and Mount Fuji right from your bed in the room. Dinner was a Japanese set meal with a rich variety of dishes, and the sashimi was very fresh. Remember to include breakfast and dinner when booking. Enjoying breakfast directly facing Mount Fuji felt absolutely amazing. The hotel staff were very kind and polite. Special thanks to Miss Ma Wen Shu (hope I didn't misspell the name) for taking photos for us and giving us postcards. I will definitely come back again!

This hotel is absolutely great value for money for couples! The service was superb, the shuttle arrived promptly, and the food was exquisite. The yukata (kimono) were perfect for photos, especially for women who had many styles to choose from. The staff were also very helpful with taking pictures, whether it was using our phones to pose with Mount Fuji or our instant camera. We had a really wonderful day!