HOTEL MYSTAYS Fuji Onsen Resort

HOTEL MYSTAYS Fuji Onsen Resort Reviews

HOTEL MYSTAYS Fuji Onsen Resort

2654 Arakura, Fujiyoshida City, Yamanashi Prefecture, 403-0011, JapanView hotel details
HOTEL MYSTAYS Fuji Onsen Resort
HOTEL MYSTAYS Fuji Onsen ResortHOTEL MYSTAYS Fuji Onsen ResortHOTEL MYSTAYS Fuji Onsen Resort
Check available rooms for your travel dates
We Price Match

Guest Reviews of HOTEL MYSTAYS Fuji Onsen Resort

9.2/10
Great
1243 reviews
Verified reviews
Location9.2
Amenities9.1
Service9.2
Cleanliness9.4
Filter by:
Sort by:
All reviews(1243)
Positive reviews(1206)
Reviews with photos/video(527)
Relaxing hot springs(345)
Loved the view(260)
Convenient parking(69)
Convenient for shopping(49)
Tasty dinner(40)
Delicious buffet(39)
Close to train station(23)
Has facilities for children(9)
Negative reviews(37)
Slugmuish
Family Triple Mt.Fuji View Upper Floor
Stayed in May 2026
Family
6 reviews
10/10
Outstanding
Posted on Jun 5, 2026
Recommend by my friend on this hotel and book the room for triple. Made the right choice as there is more space and able to watch Mt Fuji right in my room. It is a 5mins walk from Fuji-Q station. Hotel does provide free shuttle bus to Kawaguchiko station but need advanced booking. There are free amenities and there is public onsen for a relaxing evening after one whole day of sightseeing. We booked the breakfast and dinner buffets. Dinner was good because of the beef, however the menu doesn’t change hence, we got tired of eating the same food but given no choice as there are not much eateries around. Wish the menu can change abit. Overall, we are lucky to get a clear view of mt Fuji on 1st day.. then was hit by typhoon ended next 3 days can’t see much. Went to the amusement park to play the rides which was fun if you are daring. Staff are very friendly. Will highly recommend this hotel.
6/8
Liulinbin Cherry
Standard Twin
Stayed in Apr 2026
Solo traveler
77 reviews
9.0/10
Great
Posted on May 16, 2026
The service was quite responsive. It's about a 20-minute walk from Kawaguchiko Station. Both the breakfast and the hot spring were pretty good, and the room was decent. You can even see Mount Fuji during breakfast.
Original textTranslated by Google
Response from Property: Thank you for staying at our hotel and for taking the time to share your valuable feedback. We are delighted that you enjoyed the service, breakfast, and onsen (hot spring), and that you were able to enjoy the view of Mount Fuji during breakfast. We will continue to strive to provide every guest with an even more comfortable and enjoyable stay. We look forward to serving you again in the future. HOTEL MYSTAYS Fuji Onsen Resort Front Desk
Yvonne Wong YP
Standard Twin Room With Mt.Fuji View
Stayed in Apr 2026
Couple
32 reviews
10/10
Outstanding
Posted on May 26, 2026
The room is spacious and very comfortable The hotel also has an onsen, which is perfect for relaxing after a long day Best of all you can see Mount Fuji right from the room Waking up to such a beautiful view feels incredibly peaceful and healing
Anonymous User
Standard Double Room with Mt.Fuji View
Stayed in Apr 2026
Couple
8 reviews
10/10
Outstanding
Posted on May 29, 2026
Nice room view for Mount Fuji! Morning can see sunrise. Will visit here again next time 👍🏼
MakinaR
Standard Twin Room With Mt.Fuji View
Stayed in Mar 2026
Couple
19 reviews
10/10
Outstanding
Posted on May 7, 2026
The hotel room is quite spacious, offering plenty of room. What they call a single bed could actually fit two people comfortably, and it even comes with an ergonomic pillow. The view from the window is stunning, with Mount Fuji clearly visible. It's not far from Fujikyu Station, just a 5-minute walk, and there's a large supermarket a bit further down the road. However, transportation options are limited, so you really need to check the bus schedule, otherwise you could be waiting at least half an hour for the next one.
Original textTranslated by Google
Response from Property: Thank you so much for choosing to stay at HOTEL MYSTAYS Fuji Onsen Resort Front Desk and for sharing your experience. We are honored to know that you were satisfied with the spacious rooms, comfortable ergonomic pillows, breathtaking views of Mount Fuji, and the convenient location near the station and supermarket. Regarding your comment about the limited public transportation in the area, to make your future travel more convenient, our hotel now offers a free shuttle service to and from Kawaguchiko Station. Please check the schedule and make a reservation on our official website for your next visit. Thank you for your wonderful review, and we look forward to welcoming you back again. HOTEL MYSTAYS Fuji Onsen Resort Front Desk
Guest User
Standard Twin
Stayed in Mar 2026
Family
5 reviews
9.2/10
Great
Posted on May 11, 2026
The hotel is very close to Kawaguchiko Park, and the breakfast is good. There's also a hot spring bath on the seventh floor.
Original textTranslated by Google
Response from Property: Thank you for staying at our hotel and for taking the time to share your valuable feedback. We are delighted that you were satisfied with the hotel's location, breakfast, and the large public bath on the seventh floor. We will continue to strive to provide every guest with a more comfortable and enjoyable stay. HOTEL MYSTAYS Fuji Onsen Resort Front Desk
Guest User
Standard Double Mt.Fuji View Upper Floor
Stayed in Mar 2026
Couple
7 reviews
10/10
Outstanding
Posted on Apr 23, 2026
The most stunning thing about this hotel is the incredible view of Mount Fuji right from your window. Pulling back the curtains for the first time was truly breathtaking! I highly recommend waking up early and also checking it out in the afternoon, as it's pitch black at night and you can't see the mountain at all. The service was excellent. The staff were proactive in helping us book restaurants, which was a huge convenience. The room size was quite spacious for a Japanese hotel, and the bedding and bathroom were spotlessly clean – very comfortable to stay in. The onsen (hot spring) was generally decent; both the water quality and environment were clean. The outdoor bath (rotenburo) can get a bit windy, making your head feel a little cold. The hotel has a buffet restaurant, but the food options seemed pretty basic, so we didn't try it this time. Overall, it offers good value for money, and the Mount Fuji view alone makes it well worth the stay.
Original textTranslated by Google
Response from Property: Hello, thank you so much for choosing to stay at HOTEL MYSTAYS Fuji Onsen Resort Front Desk and for taking the time to share your experience with us. We are delighted to hear that you were amazed by the magnificent views of Mount Fuji from your room. We are also honored to know that our staff provided you with convenient service and that you enjoyed your clean and spacious room. We have received your valuable feedback on the onsen facilities and will use it as an opportunity to improve the guest experience. We look forward to welcoming you back in the near future. HOTEL MYSTAYS Fuji Onsen Resort Front Desk
Miss Mene
Standard Double Mt.Fuji View Upper Floor
Stayed in Mar 2026
Couple
7 reviews
10/10
Outstanding
Posted on May 20, 2026
Had an amazing stay here! The view from the room was absolutely stunning — we could see the beautiful Mt. Fuji directly from the window, and it truly felt unreal ✨ One of the best parts was having breakfast while enjoying the breathtaking view of Mt. Fuji. The atmosphere was so peaceful and relaxing. Everything about the stay was wonderful, and I highly recommend this hotel to anyone visiting the Fuji area. It definitely made the trip even more memorable ❤️
Response from Property: Thank you very much for staying with us and for taking the time to share your wonderful feedback.We are truly delighted to hear that you enjoyed the stunning view of Mt. Fuji from your room and during breakfast. It is wonderful to know that the peaceful atmosphere made your stay even more special and memorable.Your kind recommendation means a great deal to us, and we sincerely appreciate your warm comments.We hope to welcome you again on your next visit to the Fuji area.HOTEL MYSTAYS Fuji Onsen ResortFront Desk
Guest User
Standard Twin Room With Mt.Fuji View
Stayed in Apr 2026
Couple
1 reviews
10/10
Outstanding
Posted on May 10, 2026
I had such a wonderful and relaxing Onsen experience! I’d definitely recommend it.
Response from Property: Thank you very much for staying with us and for taking the time to share your feedback.We are delighted to hear that you had a wonderful and relaxing onsen experience with us.Your recommendation means a lot to us, and we hope to welcome you again in the future.HOTEL MYSTAYS Fuji Onsen ResortFront Desk
Guest User
Standard Twin
Stayed in Mar 2026
Traveling with friends
9 reviews
9.0/10
Great
Posted on Apr 19, 2026
The twin room was spacious and comfortable, and the room, including the onsen (hot spring bath), was very clean. There's a free water dispenser by the elevator on every floor, but the best part was the self-service laundry room – you just put in coins, and it automatically washes and dries your clothes, which is incredibly convenient. The hotel is right in front of Akasaka Station, making it easy to get to Lake Yamanaka and Oshino Hakkai. If you want to go to Lake Kawaguchiko, you'll need to go to the Kawaguchiko main station first, where there's a dedicated line to Lake Kawaguchiko at Platform 1.
Original textTranslated by Google
Response from Property: Thank you for staying at our hotel and for taking the time to share your experience. We are delighted that you were satisfied with the space and cleanliness of the twin room and appreciated the convenience of facilities such as the water dispenser and self-service laundry room. We also appreciate sharing your transportation information and look forward to providing you with a comfortable and convenient stay again in the future. HOTEL MYSTAYS Fuji Onsen ResortFront Desk
Guest User
Standard Twin Mt.Fuji View Upper Floor
Stayed in Mar 2026
Family
4 reviews
9.5/10
Amazing
Posted on Apr 22, 2026
Had a great stay! The room was clean and comfortable, and the location was very convenient.
Response from Property: Thank you very much for staying with us and for taking the time to share your feedback.We are delighted to hear that you had a comfortable stay and enjoyed the cleanliness of the room as well as our convenient location.We hope to welcome you again in the future.HOTEL MYSTAYS Fuji Onsen ResortFront Desk
Angela❤️
Standard Twin Room With Mt.Fuji View
Stayed in Apr 2026
Couple
10 reviews
10/10
Outstanding
Posted on May 17, 2026
So worth it! Waking up at 4 AM and opening the curtains to see Mount Fuji 🗻
Original textTranslated by Google
Response from Property: 感謝您入住本飯店,並撥冗分享寶貴的住宿意見。很高興您能欣賞到清晨美麗的富士山景色,並對此次住宿感到滿意。期待未來再次為您帶來愉快的住宿體驗。HOTEL MYSTAYS Fuji Onsen ResortFront Desk
Guest User
Standard Twin Room With Mt.Fuji View
Stayed in Mar 2026
Couple
8 reviews
10/10
Outstanding
Posted on Apr 12, 2026
The view of Mt. Fuji from the hotel was absolutely lovely. I also appreciated the pajamas they provided, super comfy and such a nice touch. There’s a spacious parking area too, which made everything really convenient.
Response from Property: Thank you very much for staying with us and for taking the time to share your feedback.We are delighted to hear that you enjoyed the beautiful view of Mt. Fuji and found the room amenities comfortable.We are also pleased that you found our parking facilities convenient.We hope to welcome you again in the future.HOTEL MYSTAYS Fuji Onsen ResortFront Desk
Agsw
Standard Twin Room With Mt.Fuji View
Stayed in May 2026
Family
3 reviews
8.0/10
Very good
Posted on Jun 6, 2026
Overall, it was good. We could see Mount Fuji very clearly
Guest User
Family Triple Room with Mt.Fuji View
Stayed in Feb 2026
Family
4 reviews
10/10
Outstanding
Posted on Apr 7, 2026
The hotel is within 5 mins walk to the station. The great part is the Mt Fuji view from the room, I really like it. The room is quite big even with 3 people staying.
Response from Property: Thank you very much for staying with us and for taking the time to share your feedback.We are delighted to hear that you enjoyed our convenient location and the beautiful view of Mt. Fuji from your room.We are also pleased that you found the room spacious and comfortable for your stay.We hope to welcome you again in the future.HOTEL MYSTAYS Fuji Onsen ResortFront Desk