Check-out at 10 AM! Before booking, I specifically asked on the platform if it was possible to pay for a late check-out, and the answer was 'yes, until 12 PM.' But when we arrived, we were told it was only until 11 AM... We eventually accepted it. This isn't a hotel! It's more like an apartment-style guesthouse or Airbnb. There's no lobby, and check-in is completely self-service. For our two-day stay, no one came to clean our room. You have to get your own towels. I was willing to overlook the lack of service until then, but what really got to me happened next. On check-out day, at 11:05 AM, while we were still packing, the cleaning staff started banging on our door with an incredible force, like they were trying to break it down – 20 to 30 really loud knocks! The main point is, when they first knocked, I already told them I was still packing and to wait a moment, I'd be out soon... It felt so disrespectful! And I wasn't fully dressed yet, so as a woman, it was really awkward to open the door again. I've never experienced anything this bad even in a regular hotel! Are you really in such a rush to clean? Couldn't you have gone to clean another room first?
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