mizuka Imaizumi 2 - unmanned hotel -

I was extremely satisfied with my stay near Fukuoka Tenjin-Minami Station this time. The location is super convenient! It's just a few minutes' walk to Tenjin-Minami Station, with convenience stores, drugstores, restaurants, and department stores nearby. Shopping, dining, and taking the subway are all a breeze, which is a huge plus for independent travelers. The room was more spacious than expected; even with several of us staying, it didn't feel cramped at all. The bunk bed design was stylish, and the mattresses and pillows were very comfortable. The air conditioning was strong, and the overall environment was clean and tidy, with the bathroom and amenities well-maintained. The common area had a sofa and coffee table, perfect for relaxing and chatting with late-night snacks.

I was very satisfied with my stay this time! The room was clean and tidy, well-equipped, and the check-in process was very convenient. The location is excellent, with easy access to transportation and shopping nearby. The staff responded quickly and were very friendly, making me feel at ease during my stay. I will consider staying here again next time I visit Fukuoka, and I highly recommend it to everyone!

The bed frame was not clean, and even the ladder to the upper bunk had a thick layer of dust. This was a huge contrast to the neat image portrayed on the website, which was quite disappointing. If you are particular about the cleanliness of your accommodation, or if you are allergic to dust mites or have sensitive airways, then this unmanned hotel might not be the most ideal choice for you.

During my shower, the water pressure from the showerhead was weak and it was leaking. Also, restaurant staff from the same floor were smoking right by the entrance.

The hotel's location is great; you can go shopping right outside, and there are plenty of late-night food options nearby. However, since the hotel shares a building with an izakaya (Japanese pub), there's an unavoidable smoky smell in the hallway. Inside the room, there was a damp smell whose origin was unclear, and the floor felt a bit sticky, so slippers were definitely a must. For some reason, the showerhead in the bathroom had very low water pressure. The hotel uses a self-check-in system. I'd suggest they offer online check-in next time so people don't have to queue up and fill out their information one by one on a small tablet, which is too time-consuming. Overall, I wouldn't recommend this hotel if you're traveling with elderly companions who are tired after a day of sightseeing.

This is a self-service hotel, so there's a tablet for check-in. Unfortunately, the internet was down the day I arrived, so the tablet was completely unresponsive. Japanese guests managed to call someone and spent about 5 minutes on the phone before getting in, but the customer service couldn't speak English. I had no choice but to contact Trip.com customer service, and after a lot of back and forth, I finally checked in two hours later. After checking in, the room's Wi-Fi also didn't work. Even though it's a self-service hotel, and even if it was an internet issue on a Sunday, in my home country, an employee would have come out to help. When the Japanese people were calling to complain, their first word was 'Sumimasen' (excuse me/sorry), which made me think, 'This is just how things are in this country.' My son and wife were drenched in sweat waiting for two hours because the air conditioning wasn't working in the waiting area. The next morning, the Wi-Fi was working, and the check-in tablet was functioning normally. Who knows how often these system problems occur, but I will never use a self-service hotel in Japan again. I'm writing this for those who don't speak Japanese, for your reference.

It would be better if the schedule were more regular.

The sofa was broken, and there's room for improvement in cleanliness. The location is convenient.