2 Chome-21-2 Sumiyoshi, Hakata Ward, Fukuoka City, Fukuoka Prefecture, 812-0018, JapanView hotel details
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Guest Reviews of Grand Inn Canalside
8.1/10
Very good
210 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location8.8
Amenities8.0
Service7.7
Cleanliness7.9
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All reviews(210)
Positive reviews(197)
Reviews with photos/video(69)
Great location(101)
Large rooms(27)
Convenient for shopping(20)
Loved the view(16)
Perfect for families(7)
Would stay again(6)
Awesome kitchen(5)
Bedding unclean(5)
Negative reviews(13)
KumiLdn
Apartment
Stayed in Mar 2026
Family
3 review
9.5/10
Amazing
Posted on Apr 12, 2026
The location was perfect for us! And the view from the balcony was superb. We will definitely to book again.
Guest User
Apartment
Stayed in Mar 2026
Family
4 review
3.0/10
Posted on Apr 8, 2026
very bed experiunce. 302 very dirty and dust. i hope develop cleaning servise.
Guest User
Apartment
Stayed in Oct 2025
Traveling with friends
1 review
10/10
Outstanding
Posted on Jan 20, 2026
Quiet amidst the hustle and bustle! Canal City Hakata is right next door, and there are also convenience stores.
Prices are affordable.
麗曹
Apartment
Stayed in Mar 2026
Family
14 review
7.0/10
Posted on Apr 14, 2026
Right across from Canal City, it's convenient for getting around, but a bit far from Hakata and Tenjin, over a 15-minute walk. The nearest subway station is also about an 8-minute walk away.
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Guest User
Apartment
Stayed in Nov 2025
Family
3 review
9.5/10
Amazing
Posted on Jan 4, 2026
Large spacious rooms, conveniently located within walking distance to Canal City Hakata and the Yatai street.
There's no staff on location but they are reachable via the check-in tablet and are very responsive. One night my door jammed and we called the staff past midnight to help fix it. They arrived within 15 mins and was very helpful.
Rooms are clean but the mattress and pillow covers are hit and miss - there were dried stains on the ones in my parents room, and one of my rooms pillow cover had a few strands of hairs on it. Hence one point deducted for cleanliness.
Overall would highly recommend for groups.
Magmagcu
Apartment
Stayed in Nov 2025
Family
24 review
8.0/10
Very good
Posted on Mar 14, 2026
We have stayed for two nights, the actual place is a bit different from the photos, actually the room is smaller . You can see the room is a big worn out need to do maintenance. The location is excellent with river view.
Guest User
Apartment
Stayed in May 2025
Family
6 review
9.0/10
Great
Posted on Jun 17, 2025
The hotel locates in between Tenjin and Hakata and it is close to the Canal City Hakata which is very convenient. Self check in is easy to use and the room is spacious. A very comfortable stay.
Guest User
Apartment
Stayed in Apr 2025
Couple
1 review
10/10
Outstanding
Posted on May 29, 2025
We have already recommended this to our friends. We will definitely come back and stay longer. Love the place. Very close to Canal City, Yatai place and train station. Good job to the staff and management.
View of Canal City from the balcony of the room.
Excellent Izakaya right in front of the place.
Anonymous User
Apartment
Stayed in Sep 2025
Traveling with friends
3 review
9.0/10
Great
Posted on Nov 10, 2025
The location of this property is truly superb. It's within easy walking distance to both Hakata Station and Canal City, with a fantastic selection of restaurants right on your doorstep. You really don't need a car to stay here.
The room itself is very spacious, especially by Japanese standards for 3-4 people. It's includes a separate living room, a washing machine, and divided bathroom and toilet—all of which made our family stay incredibly convenient.
The only downside was that the bed wasn't very comfortable. Overall, a great stay for the space and location!
Guest User
Apartment
Stayed in Dec 2025
Family
7 review
6.0/10
Posted on Jan 10, 2026
Walking needed as it’s not in the city centre but easy access to any location
Guest User
Apartment
Stayed in Sep 2025
Family
1 review
8.5/10
Very good
Posted on Dec 31, 2025
Living room furniture layout could be improved for bigger groups for easier movement. Would be a bonus if the dryer can be combined with the washing machine in the room as it's inconvenient to bring it down. Cleanliness was excellent with great toiletries provided. No parking facilities but since Canalside provides affordable parking, it's perfectly fine. There is a shopping center nearby and donki is also walking distance so everything is fine.
PngSY
Apartment
Stayed in Sep 2025
Family
6 review
8.0/10
Very good
Posted on Oct 13, 2025
Comfortable stay, close to the mall. Walking distance to the train stations.
Guest User
Apartment
Stayed in Jun 2024
Family
5 review
7.5/10
Posted on Oct 13, 2024
Very clean, good location, walking distance to conbinis, malls and street stalls. Highly recommend.
Guest User
Apartment
Stayed in Mar 2025
Couple
12 review
8.0/10
Very good
Posted on Jul 1, 2025
Good location with a shopping mall right next to the apartment.
Guest User
Apartment
Stayed in Nov 2024
Family
14 review
8.0/10
Very good
Posted on Dec 10, 2024
Very close to Canal city and walkable distance to Hakata station. However, the accomodation only offers limited service. E.g. no large car reservation