Smile Hotel Hakataekimae Reviews

Response from Property: Thank you very much for staying at Smile Hotel Hakata Ekimae. We are delighted to hear that you enjoyed your stay, including the bedding and the location. We will continue to strive to provide even greater satisfaction in our services. We will do our best to help make your trip enjoyable, and we would be honored if you would choose to stay with us again when you visit Fukuoka. All of our staff look forward to welcoming you back. Smile Hotel Hakata Ekimae

Response from Property: Thank you very much for staying at Smile Hotel Hakata Ekimae. We were delighted to read your high rating of "Excellent" and your kind words regarding our staff's service. We are also pleased that you found our location, with its convenient access to the station and shopping malls, to be a great advantage. We will continue to strive to provide a clean and comfortable space and heartfelt service. We look forward to welcoming you back again. Smile Hotel Hakata Ekimae

Response from Property: Thank you very much for staying at Smile Hotel Hakata Ekimae. We are delighted to hear that you were satisfied with our location. We will continue to strive to provide excellent service, not just relying on our convenient location. Thank you again for taking the time to leave a review. We look forward to welcoming you back again. Smile Hotel Hakata Ekimae

Response from Property: Thank you so much for choosing to stay at Smile Hotel Hakata Ekimae. We are honored by your high praise for all aspects of our stay. We are also delighted to know that you were satisfied with your experience and the breakfast. We will share your kind feedback with our housekeeping and breakfast staff. We will continue to work with all our staff to provide you with an even more comfortable stay in the future. We sincerely hope you will choose to stay at our hotel again if you visit Fukuoka in the future. Smile Hotel Hakata Ekimae

Response from Property: Thank you so much for your stay at Smile Hotel Hakata Ekimae and for taking the time to leave a review. We are delighted to hear that you were satisfied with the hotel's location and the cleanliness of your room. However, we sincerely apologize for any inconvenience you experienced regarding toiletries. Our hotel does not provide toiletries in your rooms; instead, you can use them at the toiletries area in the lobby. We also recognize that there is room for improvement in the variety and quality of toiletries available. We will continue to strive to improve our service quality to provide a more comfortable stay for all our guests. We sincerely welcome you to choose our hotel again if you visit Hakata in the future. We look forward to your next visit. Smile Hotel Hakata Ekimae

Response from Property: Thank you very much for staying at Hakata Station Smile Hotel. We also appreciate your feedback on the hotel's surrounding facilities and location. Although there is a designated smoking area outside the hotel, and smoking is permitted on the second and third floors, we sincerely apologize for any inconvenience caused by the smoke and odors in the public areas. We will strive to improve the hotel environment to ensure you have a more comfortable stay. We also sincerely apologize that the room size did not meet your expectations. We will use your feedback as a reference for future improvements. Thank you very much for your valuable feedback. We will continue to work hard to improve our service and strive to become an even better hotel. Hakata Station Smile Hotel

Response from Property: この度はスマイルホテル博多駅前にご宿泊いただき、誠にありがとうございました。博多駅近くという立地を活かし、快適にお過ごしいただけたご様子を大変嬉しく拝見いたしました。また、スタッフの対応やホテルの清潔さにつきましてもお褒めのお言葉をいただき、心より感謝申し上げます。さらに、価格にもご満足いただけたとのこと、大変光栄でございます。これからも、ご利用いただく皆様に「また泊まりたい」と思っていただけるよう、サービスの向上と快適な環境づくりに努めてまいります。お忙しい中、温かいご感想をお寄せいただき誠にありがとうございました。また福岡へお越しの際は、ぜひスマイルホテル博多駅前をご利用くださいませ。スタッフ一同、心よりお待ちしております。スマイルホテル博多駅前

Response from Property: この度はスマイルホテル博多駅前にご宿泊いただき、誠にありがとうございました。福岡での最後のご滞在に当館をお選びいただきましたこと、心より御礼申し上げます。博多駅からのアクセスの良さや、ホテル周辺のコンビニエンスストア、飲食店などの利便性にご満足いただけたご様子を拝見し、大変嬉しく存じます。ご出発前のひとときを快適にお過ごしいただけたのであれば何よりでございます。また、お部屋につきましても、一人でのご利用には十分とのお言葉をいただきありがとうございます。当館はコンパクトなお部屋ではございますが、快適にお過ごしいただけるよう清潔で過ごしやすい空間づくりに努めております。また福岡へお越しの際には、ぜひスマイルホテル博多駅前をご利用いただけますと幸いでございます。スタッフ一同、心よりお待ちしております。スマイルホテル博多駅前

Response from Property: この度はスマイルホテル博多駅前にご宿泊いただき、誠にありがとうございます。立地につきましては駅に近く利便性を感じていただけた一方で、観光地までの距離についてはご期待に沿えない点もあったかと存じますが、その中でもご宿泊いただきましたことに御礼申し上げます。清掃につきましては、環境配慮の取り組みの一環として、当館では連泊時の客室清掃を原則3泊ごとに1回とさせていただいております。ご案内が十分に行き届かず、ご不便をおかけしましたことをお詫び申し上げます。また、ご滞在中に客室設備の音によりご不快な思いとご不便をおかけしてしまい、誠に申し訳ございませんでした。快適にお休みいただくべき環境に支障が生じたことを重く受け止めております。いただいたご指摘につきましては直ちに客室設備の確認および点検を実施し、早急な改善対応を進めてまいります。お忙しい中、貴重なご意見をお寄せいただきありがとうございました。スマイルホテル博多駅前

Response from Property: Thank you very much for staying at Smile Hotel Hakata Ekimae and for taking the time to share your feedback. Despite the inconvenience caused by the size of your room, we are very grateful for your high praise of the facilities, amenities, cleanliness, surrounding environment, and service. Although our space is limited, we will continue to strive to make your stay as comfortable as possible through our efforts and improvements. We will continue to aim to be a hotel that satisfies all our guests, so please consider staying with us again when you are in the area. All of our staff look forward to welcoming you back. Smile Hotel Hakata Ekimae

Response from Property: この度はスマイルホテル博多駅前にご宿泊いただき、誠にありがとうございます。当館の立地につきまして、温かいお言葉をいただき大変嬉しく拝読いたしました。博多駅まで徒歩約5分とアクセスが良く、キャナルシティ博多へも徒歩圏内のため、多くのお客様に便利にご利用いただいております。また、朝食もお召し上がりいただきありがとうございます。和食中心のメニューで、一日の始まりを気持ちよく迎えていただけておりましたら幸いです。お部屋の広さにつきましては、ご理解をいただきありがとうございます。限られた空間ではございますが、より快適にお過ごしいただけるよう、清潔で使いやすい客室づくりに努めてまいります。また福岡へお越しの際には、ぜひスマイルホテル博多駅前をご利用くださいませ。スタッフ一同、心よりお待ちしております。スマイルホテル博多駅前