Sumiyoshi 1-2-82, Hakata Ward, Fukuoka City, Fukuoka Prefecture, 812-0018, JapanView hotel details
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Guest Reviews of Grand Hyatt Fukuoka
9.2/10
Great
496 reviews
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location9.4
Amenities8.9
Service9.3
Cleanliness9.2
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All reviews(496)
Positive reviews(483)
Reviews with photos/video(130)
Convenient for shopping(58)
Delicious breakfast(43)
Easy to get around(42)
Clean pool(13)
Nice bathtub(13)
Close to metro(8)
Large bathroom(7)
Has rooms for families(4)
Negative reviews(13)
The Cadornigas
Grand Queen Room
Stayed in Jun 2026
Couple
3 reviews
10/10
Outstanding
Posted on Jul 10, 2026
Our stay was truly memorable. We had a great time , clean room, great amenities, the service was great and they even gave us complimentary cake as a wedding gift. People are super nice too
The Travel Hunter
Grand Twin Room
Stayed in May 2026
Family
42 reviews
10/10
Outstanding
Posted on Jun 6, 2026
5 star review
Grand Hyatt Fukuoka was a very enjoyable and comfortable stay. The hotel is directly connected to Canal City Hakata, which makes it extremely convenient for shopping, dining and walking around Fukuoka. The location is excellent, especially for tourists who want everything nearby without needing to travel too far.
The room was clean, spacious and well maintained, with a very comfortable bed and a relaxing atmosphere after a long day out. Service from the hotel staff was professional, polite and attentive throughout the stay. Check in and check out were smooth, and the overall hospitality felt premium.
Overall, Grand Hyatt Fukuoka gave us a very pleasant 5 star hotel experience. Great location, comfortable room and excellent service. Highly recommended for anyone visiting Fukuoka.
Anonymous User
Grand Queen Room
Stayed in Apr 2026
Traveling with friends
22 reviews
9.7/10
Amazing
Posted on May 8, 2026
The location is incredibly convenient and just amazing! It's even walkable to the airport, though I still opted for a taxi. All the shopping, dining, and attractions are within a 20-minute walk.
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Guest User
Grand Twin Room
Stayed in Apr 2026
Family
15 reviews
9.7/10
Amazing
Posted on May 9, 2026
This hotel is super convenient! It's just one subway stop away from both Hakata Station and Tenjin, and right next to Canal City Hakata. There's a Don Quijote about a ten-minute walk away, and a Family Mart right downstairs. The service at the hotel was excellent; someone helped me with my luggage as soon as I arrived. Breakfast was also good.
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Datouxiaoxiao
Grand Queen Room
Stayed in Apr 2026
Family
37 reviews
10/10
Outstanding
Posted on May 6, 2026
The hotel's location is excellent, right next to Canal City, so you can go shopping as soon as you step out. The service is fantastic, and everyone is very friendly. The bathroom has great water pressure, making for a very enjoyable bath experience.
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Anonymous User
Grand Queen Room
Stayed in Feb 2026
Family
64 reviews
10/10
Outstanding
Posted on Apr 4, 2026
Hotel is nice and clean. Located inside canal city hakata, so you can get whatever u want and wont be bored. Access also convenient.
Guest User
Grand Twin Room
Stayed in Feb 2026
Solo traveler
50 reviews
9.5/10
Amazing
Posted on Mar 26, 2026
Lovely hotel in an excellent location. Very good service, would recommend for all stays in Fukuoka!
Guest User
Grand Queen Room
Stayed in Feb 2026
Family
44 reviews
8.2/10
Very good
Posted on Mar 6, 2026
The hotel is located in the city center, about 4km from Fukuoka Airport by taxi, which cost around 2300 yen. The hotel isn't super new, but it's conveniently just one stop away from major shopping areas like Hakata and Tenjin. The only downside was the slightly small bed. Everything else was fine.
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6/8
Raymond Chan 2036
Club Deluxe Two Double Room
Stayed in Jan 2026
Traveling with friends
11 reviews
10/10
Outstanding
Posted on Feb 26, 2026
Perfect location and very nice hotel quality. It is a very big room for me, as I booked a family room. Breakfast is wonderful.
BF
Grand Queen Room
Stayed in Jan 2026
Couple
27 reviews
6.5/10
Posted on Feb 16, 2026
Good location and connected to canal city. But performance at the fountain in the mall is noisy. Bed is not too comfortable. The hotel is aged in general.
pakawan singharerk
Grand Queen Room
Stayed in Mar 2026
Couple
4 reviews
10/10
Outstanding
Posted on Jun 15, 2026
The hotel is great, location is great. Clean and impressive
Tanru Jin
Grand Twin Room
Stayed in Jun 2026
Family
16 reviews
10/10
Outstanding
Posted on Jul 19, 2026
Very comfortable stay and the staff was more than accommodating. The location was very convenient for shopping and good
Guest User
Grand Twin Room
Stayed in Jun 2026
Family
8 reviews
10/10
Outstanding
Posted on Jul 19, 2026
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Duoqingyingxiaowozaoshenghuafa
Grand Queen Room
Stayed in Jun 2026
Family
21 reviews
9.0/10
Great
Posted on Jul 13, 2026
Aside from the small room with no space for luggage, everything else was great. The hotel is right next to Canal City, making dining and shopping super convenient. The breakfast was also excellent with a good variety, though the soba noodles were a bit salty, they were still worth trying.
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Jenn-
Grand Queen Room
Stayed in Nov 2025
Traveling with friends
13 reviews
9.0/10
Great
Posted on Jan 21, 2026
This was my second stay here, and it was very comfortable. The hotel staff are all very enthusiastic and the service is excellent. The only downside is that the price was really expensive right before Christmas. The hotel is conveniently located right next to a mall where you can find drugstores, Onitsuka Tiger, Moussy, and Sanrio – a one-stop shop for everything! There are also plenty of restaurants nearby, including many popular bakeries, all within walking distance.