2 Chome-6-60 Daimyo, Chuo Ward, Fukuoka City, Fukuoka Prefecture, 810-8587, JapanView hotel details
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Guest Reviews of Nishitetsu Grand Hotel
9.1/10
Great
800 reviews
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location9.5
Amenities8.6
Service9.2
Cleanliness8.9
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All reviews(800)
Positive reviews(787)
Reviews with photos/video(176)
Convenient for shopping(80)
Delicious breakfast(70)
Close to metro(23)
Stayed multiple times(19)
Nice bathtub(13)
Highly recommended(12)
Luggage delivery service(12)
Delicious buffet(11)
Negative reviews(13)
Guest User
Economy Double Room Non Smoking
Stayed in Apr 2026
Business traveler
13 reviews
10/10
Outstanding
Posted on May 31, 2026
Good location, breakfast is good, typical Japanese hotel small room , many restaurants to eat , will stay there again next time
6/10
Guest User
Corner Twin Room Non smoking
Stayed in Apr 2026
Family
2 reviews
10/10
Outstanding
Posted on Jun 4, 2026
Nice room, clean. Amenities such as soap was great. I bought it back home from the counter too. The place near shopping street, 7 eleven, gachapong shops. We really enjoyed staying here.
Anonymous User
Standard Twin Room Non smoking
Stayed in Apr 2026
Family
8 reviews
10/10
Outstanding
Posted on Jun 2, 2026
Nice stay. The hotel is nice and cosy. Room is clean and of a nice size. It’s located at a convenient place with nice amenities around.
Parking is private and after paying the required fee, you can move in and out without requiring to pay again.
Love the stay.
Anonymous User
Corner Triple Room Non Smoking
Stayed in Apr 2026
Family
3 reviews
10/10
Outstanding
Posted on May 28, 2026
The room was quite cozy but the location of the hotel made it worth the stay. Breakfast was great.
jackeyzhu
Standard Twin Room Non smoking
Stayed in Mar 2026
Traveling with friends
65 reviews
10/10
Outstanding
Posted on Apr 28, 2026
This is my third stay here, and it's definitely my top choice for accommodation in Fukuoka. The location is perfect, the service is impeccable, and everything is just so well-thought-out. It truly lives up to its reputation as an established hotel. I'll definitely choose to stay here again next time!
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Guest User
Corner Twin Room Non smoking
Stayed in Feb 2026
Family
4 reviews
9.0/10
Great
Posted on Apr 4, 2026
The room is spacious and the location is good. Walk for around 7 minutes to tenjin station. There is drug store and convenient store nearby. Shopping malls are just all around. You can do the shopping for the whole day staying here and drop back some stuff back to hotel in between! The services are great! Staff are polite and helpful.
Madiz A
Standard Twin Room Non smoking
Stayed in Apr 2026
Family
2 reviews
10/10
Outstanding
Posted on May 8, 2026
Very accomodating staff
Guest User
Standard Twin Room Non smoking
Stayed in Nov 2025
Couple
9 reviews
10/10
Outstanding
Posted on Dec 15, 2025
Best service. The staff was very nice and thoughtful. We asked for room to changes clothes after a morning red-eye flight and we got we asked as a big room with mirror.
Response from Property: Thank you very much for staying at Nishitetsu Grand Hotel.We are delighted to hear that you enjoyed our service and that our staff’s thoughtfulness met your expectations.Your kind words encourage us to continue delivering the best possible experience.We look forward to welcoming you again soon.Front Desk – Takeura
Bob Zeng
Semi Double Room Non Smoking
Stayed in Apr 2026
Family
16 reviews
10/10
Outstanding
Posted on May 2, 2026
The location is super convenient, just a few minutes' walk from Tenjin shopping area. The room was quite spacious and clean. Breakfast was a real highlight, with a great selection of both Japanese and Western options. I personally thought the curry rice was the best, especially with the fukujinzuke (pickled daikon radish) – I couldn't stop eating it! It was also very close to the yellowtail hotpot restaurant we booked.
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Guest User
Standard Twin Room Non smoking
Stayed in Mar 2026
Family
6 reviews
8.5/10
Very good
Posted on Apr 18, 2026
The aircon of 1 room was not working on first day and the staff who came to check comment the fan was faulty. So he open the window where cool air flow in nicely. My room is facing the road and it was noisy with ambulance and other vehicles cruising in mid night. Decided to change the room on 2nd day then another staff came to tune the temperature control again.. this rd, can feel the wind from ventilator. After then the aircon worked well. Location is terrific. Will stay again if come back.
Wendy sbk
Corner Triple Room Non Smoking
Stayed in Mar 2026
Family
7 reviews
4.5/10
Posted on Apr 15, 2026
They turned off the aircon and wanted us to open the window instead. No washing machine available at the hotel . They provide chargeable laundry service at a high price. No microwave available.
Guest User
Large Single Room Non smoking
Stayed in Jan 2026
Family
35 reviews
10/10
Outstanding
Posted on Mar 15, 2026
This hotel, with its old-money charm, offers incredible value for money. The rooms are spacious, and the hygiene is impeccable. Plus, it's right next to the Tenjin business center.
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Guest User
Standard Twin Room Non smoking
Stayed in Mar 2026
Couple
6 reviews
10/10
Outstanding
Posted on Apr 7, 2026
Great atmosphere, very clean rooms, and the food is amazing. Perfect place to relax.
KINRI79
Corner Twin Room Non smoking
Stayed in Jan 2026
Family
15 reviews
9.2/10
Great
Posted on Feb 19, 2026
Although it's an older hotel, it's well-maintained. Its biggest advantage is the prime location, right in the heart of the Tenjin shopping district, making it super convenient for shopping and finding food. The price can be a bit steep during peak season, so the value for money isn't the best.
Original textTranslated by Google
Response from Property: Thank you very much for staying at the Nishitetsu Grand Hotel.Although our building has a long history, we are pleased to hear that you found it to be well maintained.We are also delighted that our location in the heart of the Tenjin shopping district was convenient for your shopping and dining activities.Regarding the higher rates during peak seasons, we appreciate your honest feedback and will use it as a reference for future improvements.We sincerely thank you for sharing your thoughts and hope to have the opportunity to welcome you again.Front DeskTakeura
Megumi2046
Standard Single Room Non smoking
Stayed in Jun 2025
Solo traveler
11 reviews
9.0/10
Great
Posted on Aug 4, 2025
The hotel boasts an excellent location, very close to Tenjin Station and the commercial district. With two convenience stores nearby, shopping and getting around are incredibly convenient. While the hotel is a bit older, the rooms are surprisingly spacious, allowing ample room to open luggage, and felt quite comfortable. The breakfast buffet was a definite highlight – plentiful and delicious. We stayed for three consecutive nights, but room cleaning was only performed every other day. The front desk and service staff were exceptionally friendly and welcoming, even assisting us with our luggage to the room during check-in. The only minor downside was ongoing construction directly across the street, which resulted in some noticeable vibration noises audible from the room.
Original textTranslated by Google
Response from Property: Thank you very much for using Nishitetsu Grand Hotel. We are very pleased to see that you were satisfied with the location, spaciousness of the room, breakfast, and the service of our staff. We are very happy that you had a comfortable stay. We would also like to express our sincere gratitude for your kind words regarding our attentive services, such as cleaning and assistance with luggage. On the other hand, we sincerely apologize for any inconvenience caused by the construction work in the surrounding area. We will continue to strive to improve the environment and services so that everyone can stay with us in peace. We look forward to welcoming you again.