2-9-11 Daimyo, Chuo Ward, Fukuoka City, Fukuoka Prefecture, 810-0041, JapanView hotel details
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Guest Reviews of Hakata Green Hotel Tenjin
9.0/10
Great
200 reviews
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location9.3
Amenities8.5
Service8.9
Cleanliness9.3
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All reviews(200)
Positive reviews(197)
Reviews with photos/video(51)
Easy to get around(35)
Awesome amenities(25)
Close to metro(21)
Convenient for shopping(21)
Tasty food(9)
Luggage delivery service(8)
Stayed multiple times(8)
Friendly front desk staff(6)
Negative reviews(3)
Tsang Hei Wah
Single Room - Non-Smoking
Stayed in Mar 2026
Solo traveler
1 reviews
10/10
Outstanding
Posted on Apr 26, 2026
Small but comprehensive facilities inside the room and in the hotel, great value for money and I will visit again; also convenient in location and close to many restaurants and shops!
Response from Property: Thank you very much for staying at Hakata Green Hotel Tenjin and for taking the time to share your kind feedback.We are delighted to hear that you were satisfied with our compact yet well-equipped rooms and hotel facilities, and that you found our property to be of great value for money. We are also very pleased that you appreciated our convenient location, with easy access to many restaurants and shops nearby.Your encouraging words are truly appreciated and will be a great motivation for our team to continue improving our services.We sincerely look forward to welcoming you back again in the future.Front:Sanjib
Kikiyau
Standard Twin Room Non-Smoking
Stayed in Mar 2026
Traveling with friends
9 reviews
10/10
Outstanding
Posted on Apr 18, 2026
This hotel is super convenient! It's located in the Tenjin area, just a two or three-minute walk from Akasaka Station (Airport Line) Exit 3. If you have a lot of luggage, you can use Exit 6, which has an elevator. Tenjin Station and Tenjin Underground Mall are only about a 10-minute walk away. They offer a simple breakfast, perfect for grabbing a bite before heading out for the day. Plus, there's a 7-11 right across the street and a Lawson on the back street, which is incredibly handy.
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mooved&looved
Single Room - Non-Smoking
Stayed in Mar 2026
Solo traveler
24 reviews
8.5/10
Very good
Posted on Apr 20, 2026
Well served by the airport subway. Just a few minutes walk from the Akasaka station. Very convenient if you intend to visit Tenjin for shopping as well as some nature at the Ohori Park. Very pleasant stay and I basically walked to everywhere that I intended to visit. Free simple breakfast at the cafe next door too. They do not provide facial toiletries though, unlike many other japan hotels
DexCee
Single Room - Smoking
Stayed in Mar 2026
Solo traveler
10 reviews
10/10
Outstanding
Posted on Apr 13, 2026
Review: Excellent Convenience and Warm Service in Tenjin
I recently completed a 6-night stay at the Hakata Green Hotel Tenjin, and it served as the perfect base for exploring Fukuoka.
Check-in & Service
The arrival process was incredibly efficient. While I had to pay the local accommodation tax upon arrival, the staff made the process quick and seamless. Throughout my week there, I was consistently impressed by the hospitality; the staff are exceptionally polite and greet you every time you pass through the lobby. Checkout was just as smooth as the arrival.
Location & Accessibility
The location is arguably the hotel’s strongest feature:
• Transit: It is just a short walk to Akasaka Station, making it easy to get around the city.
• Convenience: There is a 7-Eleven right in front of the hotel, which is perfect for grabbing quick essentials.
• Shopping & Dining: You are within easy walking distance of the main Tenjin shopping district. Even late at night, there are plenty of great restaurants open nearby.
Dining & Breakfast
My stay included a free light buffet breakfast every morning. It is a convenient way to start the day, though I did notice the selection was the same every day. It would be a great improvement if they could add a little more variety to the menu for guests staying multiple nights.
Final Verdict
Between the friendly atmosphere and the unbeatable proximity to both transport and nightlife, I had a very pleasant stay. I would definitely choose this hotel again for its convenience and reliable service.
Guest User
Standard Twin Room Non-Smoking
Stayed in Mar 2026
Family
9 reviews
10/10
Outstanding
Posted on Apr 8, 2026
The hotel's location is convenient, just a 10-minute walk to Tenjin. It's also only a 4-minute walk from Akasaka Station (via Exit 6) after taking the airport line. Breakfast is available at the hotel. It's enough to fill you up, but if you're particular, you might prefer to grab breakfast at Blue Bottle.
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Guest User
Standard Twin Room Non-Smoking
Stayed in Mar 2026
Traveling with friends
1 reviews
10/10
Outstanding
Posted on Jul 3, 2026
Good place! Clean! Very convenient! Near train station and many convenient shops around
연어중독
Single Room - Non-Smoking
Stayed in Jan 2026
Traveling with friends
2 reviews
9.0/10
Great
Posted on Mar 28, 2026
Pros: There's a convenience store right in front, and the staff are really friendly. They even gave us free breakfast coupons!
Cons: When we turned on the heating, there was a musty smell, which was a bit unpleasant. We couldn't open the window for ventilation, but at least there's an air purifier.
Other than that, it was really great!
Original textTranslated by Google
Response from Property: We sincerely thank you for staying at Hakata Green Hotel Tenjin. As you mentioned, there are numerous convenience stores and commercial facilities within walking distance. We are also very pleased to hear your words of praise. However, we would like to take this opportunity to apologize for the inconvenience caused by the air conditioning issue. Although we are unable to address it immediately, we will inspect the site and take appropriate action. Thank you for taking the time to send us your valuable feedback and comments. We also look forward to seeing you in person. Front Mori
Beibaowanshijie
Standard Twin Room Non-Smoking
Stayed in Jan 2026
Family
7 reviews
10/10
Outstanding
Posted on Apr 19, 2026
This hotel is located in Fukuoka's Shimotori shopping district, making it super convenient for getting around, shopping, and dining. They offer free access to the hot springs, which are on the same floor as the front desk. You can just wear your yukata straight from your room.
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Win siu
Hollywood Twin Room-Non-Smoking
Stayed in Jan 2026
Family
7 reviews
7.0/10
Posted on Feb 11, 2026
The hotel was clean and offered a complimentary breakfast buffet, which included pasta, scrambled eggs, toast, pancakes, and fried chicken. Free water was also provided. It was a bit surprising, however, that they didn't offer free luggage storage.
Original textTranslated by Google
Response from Property: Thank you for choosing to stay at Hakata Green Hotel Tenjin and for taking the time to share your valuable feedback. We appreciate your positive feedback on the cleanliness of your room and the complimentary breakfast. We are delighted that you enjoyed the buffet breakfast, which included pasta, scrambled eggs, toast, pancakes, and fried chicken. It is our honor to provide you with a comfortable stay. We sincerely apologize for any inconvenience or surprise you may have caused by our inability to provide complimentary luggage storage. Your feedback is very important to us and will serve as a valuable reference for improving our services in the future. We sincerely look forward to serving you again in the future and providing you with an even more satisfying stay. Hakata Green Hotel Tenjin Front: Sanjib
Guest User
Single Room - Non-Smoking
Stayed in Nov 2025
Solo traveler
19 reviews
9.0/10
Great
Posted on Dec 18, 2025
Great location, it's only 20min away from the airport by taxi. very central, you can come back to leave your shopping and go back to shop easily.
quiet room and it's very clean but little small, i totally fine with the price i paid for. one down side is they could't keep luggage for free anymore even for their own customers.
Response from Property: Thank you for staying at Hakata Green Hotel Tenjin. Located close to the airport and downtown, our hotel is highly rated for its convenient access.We will store your luggage free of charge after check-out, but only for guests who book through our hotel website.Thank you for posting your review.Front Desk: Miyazaki
Guest User
Hollywood Twin Room-Non-Smoking
Stayed in May 2026
Couple
9 reviews
10/10
Outstanding
Posted on Jun 5, 2026
second time we stayed here, mainly because of its excellent location and very clean environment. Breakfast was basic but staff were friendly and approachable. Small room but nothing out of the ordinary for Japanese hotels.
AMR1
Single Room - Non-Smoking
Stayed in Apr 2026
Solo traveler
9 reviews
10/10
Outstanding
Posted on Jun 2, 2026
Great location close to bys/train and in a good area for restaurants, walk to old city, walk to Ohiri park and castle, and to waterfront for fresh seafood. 7/11 across the road
Fruit sho just down the road.
Staff lovely. Rooms clean. Hot water pressure strong.
Breakfast buffet good basics and lovely eggs.
All this at a great price
🧡
Anonymous User
Hollywood Twin Room-Non-Smoking
Stayed in Oct 2025
Family
13 reviews
8.5/10
Very good
Posted on Dec 10, 2025
Great location, clean room, and reasonable space, though the price is on the higher side. However, the attitude of one of the reception staff was unpleasant and affected our mood during the stay. The service staff at Pronto could also be a little more welcoming—a simple smile goes a long way and doesn’t cost anything 😊.
Response from Property: Thank you for using our hotel and for your review of our location and room. However, we are very sorry that our staff's behavior caused you discomfort during your stay.We are particularly grateful for your comments regarding the attitude of our reception staff, and we deeply regret this. We will immediately share your feedback and will thoroughly improve our basic customer service attitude, including a smile. Our top priority is ensuring our guests have a safe and comfortable stay, and we take very seriously the fact that we have betrayed those expectations this time.We will strive to improve so that you can have an even more comfortable stay the next time you visit. Thank you for your valuable feedback.Front Desk - Aoyagi
Guest User
Hollywood Twin Room-Non-Smoking
Stayed in Oct 2025
Family
1 reviews
10/10
Outstanding
Posted on Dec 28, 2025
It was clean and close to the subway, which was great. It's convenient for shopping and there are many restaurants nearby, so it's easy to go out for meals. The breakfast was also excellent, so I highly recommend staying here.
Original textTranslated by Google
Response from Property: Thank you for staying at Hakata Green Hotel Tenjin. Thank you for your valuable review. We are so glad you enjoyed the cleanliness, subway access, and the surrounding shopping and dining options. We also appreciate your positive comments about the breakfast. We will continue to strive to provide a comfortable and satisfying stay. We sincerely look forward to your next visit. Thank you! Front Desk Maichi
Go travel from Hong Kong
Single Room - Non-Smoking
Stayed in Mar 2026
Family
78 reviews
10/10
Outstanding
Posted on Apr 12, 2026
Lovely hotel with good service and clean rooms , good room size and close to restaurants and seven eleven store