Hotel Okura Fukuoka Reviews

The hotel is in Nakasu, which is very convenient for transportation. It's not far from Hakata or Tenjin, and the Ichiran Ramen main store is nearby, as are the yatai (food stalls). I've stayed at Okura hotels in Kobe and Kyoto before, and this Fukuoka one is pretty decent.

Absolutely loved our stay at Hotel Okura. Hands down the best Jap hotel we've stayed! Staff were incredibly polite, and we loved how the room was spacious and all the amenities were readily available - even comfy bedroom slippers, face towels (yes face towels, which are very uncommon in jap hotels) and 2 hairdryers. The bathroom had ample space for me to place me skincare and makeup products, and the toothpaste tasted good (I personally didn't like many other toothpastes in other jap hotels). Mugs for rinsing mouths were also made of ceramic with nice floral designs. There were enough hooks in the bathroom to place our dirty and clean clothes as well. Loved the blackout curtains and also that the toilet light doesn't flood the entire room with light (common in jap hotels), so my hubby could continue sleeping whilst I got ready for the day. Staff were also polite and greeted us each time we walked past, brought our luggage up to our hotel room, and facilitated a seamless check-in and check-out process. 2 bottles of fresh-tasting 550ml mineral water were also provided daily.

The hotel is in downtown Fukuoka, one subway stop from Tenjin and two stops from Hakata Station, making it very convenient for shopping and dining. The room facilities are a bit dated, and the warmth and politeness of the service didn't feel as good as other five-star Japanese hotels I've stayed at.

This was my second time staying here, and not only is the place old, but the service quality has significantly declined. The room was small and cramped, and housekeeping only cleans between 10 AM and 1 PM. The toilet in the bathroom wasn't cleaned properly at all, which is a first for me in over 30 trips to Japan. I will definitely not be staying here again.

Here's a review of the hotel: 📍 **Location & Transportation: Extremely Convenient** The hotel boasts a prime location in central Fukuoka, just a 3-minute walk (approx. 190 meters) from Exit 6 of Nakasu-Kawabata Subway Station, making arrivals and departures incredibly easy. It's within walking distance of popular attractions like Canal City Hakata (10-minute walk), the Anpanman Children's Museum (just steps away), and the Tenjin shopping district. Direct subway access from Fukuoka Airport makes it ideal for both business and leisure travelers. 🏨 **Service & Facilities: The Craftsmanship of an Established Hotel** - **Service Attitude**: The staff are professional and courteous, always greeting guests with a smile or a bow. The front desk offers English and Chinese services (during specific hours), ensuring smooth communication. - **Room Experience**: Although the hotel opened relatively early (1999, renovated in 2008), it's well-maintained. Room sizes are spacious by Japanese standards (twin rooms are approximately 30㎡), with good natural light and excellent blackout curtains. Toiletries include the Sekkisei series, along with Larm brand amenities, all of high quality. - **Facility Highlights**: Features an indoor pool, fitness center, and parking (1500-2000 JPY/night for overnight guests). A back exit provides direct access to the canal, making it barrier-free for stroller or wheelchair users. 🍽️ **Dining: Rich and Unique Breakfast Options** The breakfast offers both Japanese and Western selections, including local specialties like **Mizutaki rice, crispy puff pastries, and seasonal fruits (such as large Fukuoka persimmons)**. The taste receives high praise, but be aware that breakfast is quite pricey (approx. 3000 JPY/person). It's recommended to book a room with breakfast included or join their membership for discounts. ⚠️ **Minor Regrets & Suggestions** - **Slightly Outdated Bathroom**: The bathtub design feels a bit dated, but this has little impact on guests who prefer showering. - **Limited Housekeeping Hours**: Room cleaning is only available from 9 AM to 1 PM. If you plan to return late, you'll need to arrange it in advance. - **Check-in/Check-out Times**: Check-in is after 3 PM, and check-out is before 11 AM, so plan your itinerary accordingly. 💎 **Summary: A Classic Choice Worth Repeated Stays** The Hotel Okura Fukuoka stands out for its prime location, attention to service details, and excellent breakfast. Despite a few minor flaws, the overall experience far exceeded expectations. It's particularly suitable for families and business travelers, and I would definitely choose it again for my next visit to Fukuoka!

The hotel's location is excellent; it's a 5-minute walk from Exit 6 of Nakasu-Kawabata Station. The lobby is grand and elegant. Although it's an older hotel, it's very well-maintained, and the service is exceptionally attentive. It's convenient for getting anywhere, within walking distance to Canal City and the Tenjin shopping district. The rooms are spacious and clean, and they even provide small samples of Sekkisei skincare products. The breakfast at the restaurant is also good.

The room was quite spacious for Japanese standards, with excellent natural light from the window and effective blackout curtains. The toiletries, including shampoo and hand cream, were of high quality. Breakfast offered a good variety of Japanese and Western options. While the staff in the restaurant, at the front desk, and for luggage storage and inquiries weren't perfectly fluent in English, their service was professional and thorough. We visited during the 'Respect for the Aged Day' long weekend, so the price was a bit higher than usual, but still reasonable. Having stayed at the Okura in Tokyo before and had a wonderful experience, it's great to see the brand's excellent reputation being maintained.

I've always loved the long-standing Japanese hotel brand, Okura. The Garden Hotel in Shanghai is part of the Okura group, and it left a deep impression on me. The service and location are spot on. The room size is comfortable, and getting in and out is very convenient, especially with Don Quijote right across the street. I would definitely choose this hotel again for my next visit.

This is an old-school grand hotel. From check-in, I really liked the traditional Japanese business service style. The room was a bit small; it was a bit challenging to open two 26-inch suitcases. The decor is a bit dated but still very clean. There's a self-service ice machine, and breakfast was decent, with freshly made Hakata ramen. Fukuoka isn't a very large city, and the location here is quite convenient, about a ten-minute walk to the shopping street.

Location was convenient — directly connected to the subway (exit 6) so it was very easy to get around. Lots of restaurants nearby. Amenities were excellent, with public bath, sauna and cool plunge pool.

Everything's good, nice room with nice location. Just one thing shocked me, gym and pool were not free, it was my first staying in 4-5 stars hotel, without complimentary gym or pool .

Excellent service, location, cleanliness in the room, delicious breakfast. The only thing was, it was my birthday, but there were no amenities from the hotel. Perhaps it's not so easy here as in European five-star chain hotels, so it didn't spoil the impression.

Excellent facility and services. Breakfast is very well balanced in Japanese and western options.

Hotel Okura Fukuoka provides incredible service. When we needed more bottles of water, the housekeeping staff took provided the number we required and gave us as such. The following day, after cleaning our room, they provided us the exact number we had requested. They replenished all our amenities including child house slippers. Their service is prompt and precise. Additionally, the room temperature control is the best we experienced on our trip to kyushu region. Location-wise, it's great as it's connected to a train station and you can get to it without stepping outside. I would gladly return to Hotel Okura Fukuoka.