3-2 Shimokawabatamachi, Hakata Ward, Fukuoka City, Fukuoka Prefecture, 812-0027, JapanView hotel details
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Guest Reviews of Hotel Okura Fukuoka
9.3/10
Great
888 reviews
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location9.4
Amenities8.8
Service9.4
Cleanliness9.4
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All reviews(888)
Positive reviews(875)
Reviews with photos/video(251)
Delicious breakfast(102)
Easy to get around(91)
Close to metro(35)
Convenient for shopping(33)
Clean pool(21)
Great swimming pool(21)
Luxurious(12)
Delicious buffet(10)
Negative reviews(13)
Yuxibingdian
Large Twin-Non-smoking
Stayed in Jun 2026
Family
6 reviews
7.7/10
Good
Posted on Aug 7, 2026
Room: It's quite spacious, but the pillows are incredibly uncomfortable – they offer no support at all. It would be much better if they could improve that.
Environment: The view from the window is beautiful overall!
Food & Dining: The breakfast variety is a bit limited and doesn't change daily. After a couple of days, I got tired of it and had to go out to find other options.
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Guest User
Standard Twin-Non-smoking
Stayed in Jun 2026
Business traveler
13 reviews
7.0/10
Posted on Aug 10, 2026
It's true that getting around is convenient, but the room had a really strong body odor. I sprayed some perfume when I first entered, thinking it would help, but after going out and coming back, the smell was still there. I went downstairs to the front desk, and they immediately arranged a new room for me. The front desk staff even came up personally to confirm the 'smell' I mentioned, and he even laughed when he smelled it himself... He said to me in Japanese, 'The smell is a bit strong, isn't it?'
I really suggest not to be so cheap as to hire staff with such strong body odor, as it can be a nuisance for guests.
The hotel rooms in Japan are small and often have no windows, so they can be poorly ventilated.
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救救JoJo舅舅
Standard Double-Non-smoking
Stayed in May 2026
Traveling with friends
44 reviews
9.5/10
Amazing
Posted on Jun 28, 2026
This hotel definitely shows its age, but you can still see glimpses of its past glory. The room size was decent, and the service was good, with all the necessary amenities. My only minor complaints are that the TV was tiny, and the bed faced a mirror directly. Also, if you turn off the main power switch, your phone won't charge.
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Guest User
Large Twin-Non-smoking
Stayed in May 2026
Couple
9 reviews
9.5/10
Amazing
Posted on Jul 6, 2026
The hotel is quite good. The facilities are a bit old but very well maintained. The service is exceptional, it's definitely my top choice for my next trip to Fukuoka!
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Anonymous User
Superior Double-Non-smoking
Stayed in May 2026
Family
406 reviews
8.7/10
Very good
Posted on Jun 21, 2026
The Okura Hotel has a great location. Its back exit leads directly to a bustling area, with plenty of restaurants and shops within walking distance. The room itself isn't very spacious, and the facilities are a bit dated. The cleanliness isn't as meticulous as it used to be. However, the bed and pillows are comfortable, and the internet connection is excellent, which is a big plus for a smaller room.
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Anonymous User
Superior Twin-Non-smoking
Stayed in May 2026
Couple
20 reviews
10/10
Outstanding
Posted on Jun 20, 2026
The Okura is a classic hotel with excellent, attentive service. The front desk and concierge staff are highly professional, and the environment is clean and hygienic. Its location, nestled between Hakata and Tenjin, is incredibly convenient, making it the perfect choice for a trip to Fukuoka.
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Anonymous User
Standard Double-Non-smoking
Stayed in Feb 2026
Couple
15 reviews
9.5/10
Amazing
Posted on Mar 6, 2026
Hotel is very clean and staffs from front desk were very friendly
Its just beside the mall amd no worries on finding food!
The parking was shared with a mall and charged at reasonable price of 2000yen daily
Happy to stay here!
6/7
Anonymous User
Standard Double-Non-smoking
Stayed in Jul 2026
Traveling with friends
5 reviews
9.5/10
Amazing
Posted on Sep 1, 2026
Overall, a classic Japanese Hotel with great attentive service. Despite the hotel being older and dated, the attentive service and cleanliness makes up for that. Thanks for the great stay.
Guest User
Superior Twin-Non-smoking
Stayed in Apr 2026
Family
3 reviews
9.0/10
Great
Posted on May 30, 2026
Room considered very spacious in Japan.
goddonald
Standard Double-Non-smoking
Stayed in Dec 2025
Family
25 reviews
10/10
Outstanding
Posted on Jan 10, 2026
We had a wonderful stay at Okura Hotel Fukuoka! The staff were genuinely friendly and welcoming, and their warm hospitality made us feel right at home. The amenities were well-prepared and of great quality, and the housekeeping team was very thoughtful and attentive. The hotel has a gym, sauna, and swimming pool — entry requires an additional fee, but the pricing is reasonable.
We came to celebrate my dad’s birthday. Although no special decorations could be arranged, the hotel kindly prepared some birthday cookies as a gesture, which was very sweet. This hotel will definitely be my top choice whenever I visit Fukuoka again.
這次入住福岡大倉酒店的體驗非常棒!工作人員友善熱情,貼心的服務讓人有種回到家的感覺。酒店的設施準備周全、品質優良,客房清潔服務也非常細心周到。酒店設有健身室、桑拿和游泳池,使用需要額外收費,但價格合理。
這次是為了替父親慶祝生日而入住,雖然無法安排特別佈置,但酒店仍貼心準備了生日曲奇作為心意,讓人倍感溫暖。這家酒店一定會是我下次來福岡時的首選!
6/16
Guest User
Standard Double-Non-smoking
Stayed in Jul 2026
Solo traveler
2 reviews
10/10
Outstanding
Posted on Aug 9, 2026
The location is great,m. Has direct connection (underground) with the subway station. The clerks are very friendly, and exceeds expectations.
Anonymous User
Standard Twin-Non-smoking
Stayed in Jun 2026
Family
6 reviews
9.5/10
Amazing
Posted on Jul 14, 2026
The location is 1 station away from Tenjin shopping area and 2 station away from Hakata station.
Room is clean and wide choice of toiletries to choose.
We were there while Fukuoka is celebrating a few summer events. The conceign had patiently guided us how to go to the best location to watch the performance.
Guest User
Standard Twin-Non-smoking
Stayed in Jun 2026
Family
18 reviews
10/10
Outstanding
Posted on Jul 10, 2026
Excellent location, right above a subway station. It's situated perfectly between Fukuoka's two main shopping districts, making it super convenient to get anywhere. Highly recommended!
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Anonymous User
Standard Double-Non-smoking
Stayed in Jun 2026
Family
2 reviews
10/10
Outstanding
Posted on Jul 12, 2026
Staff were very pleasant and courteous, always eager to help. Amenities well maintained and clean. Car parking facility in hotel basement was convenient and inexpensive, at JPY2000 per day.
Room was clean, smell free and well appointed. Air temperature of air conditioning was precise and reliable, giving a good night’s sleep.
Anonymous User
Superior Double-Non-smoking
Stayed in Dec 2025
Couple
6 reviews
10/10
Outstanding
Posted on Jan 14, 2026
Although the hotel is a bit older, its facilities are comprehensive. There's an ice machine on every guest room floor, which is really convenient for cold drinks. The cleanliness is excellent, and the staff are very enthusiastic. The facilities are well-maintained. The cleanliness, service, and maintenance all reflect the high standards of a long-standing Japanese chain hotel. It's also very convenient for shopping.
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Response from Property: Thank you very much for staying at Hotel Okura Fukuoka the other day. We are very happy to receive your kind words. All of our staff will continue to work hard to ensure that you have a comfortable stay whenever you visit. We hope you will visit us again when you come to Fukuoka. We look forward to seeing you again.