Prince Smart Inn Hakata

Prince Smart Inn Hakata Reviews

Prince Smart Inn Hakata

3 Chome-21-4 Hakata Ekimae, Hakata Ward, Fukuoka City, Fukuoka Prefecture, 812-0011, JapanView hotel details
Prince Smart Inn Hakata
Prince Smart Inn HakataPrince Smart Inn HakataPrince Smart Inn Hakata
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Guest Reviews of Prince Smart Inn Hakata

8.9/10
Very good
790 reviews
Verified reviews
Location9.1
Amenities8.5
Service8.6
Cleanliness9.2
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All reviews(790)
Positive reviews(770)
Reviews with photos/video(254)
Great location(348)
Delicious breakfast(191)
Easy to get around(67)
Convenient for shopping(53)
Luggage delivery service(44)
Nice toiletries(14)
Stayed multiple times(13)
Elevator was OK(5)
Negative reviews(20)
Anonymous User
Standard Twin Room
Stayed in Jun 2026
Traveling with friends
37 reviews
9.0/10
Great
Posted on Aug 5, 2026
Love this hotel, the location is good, walkable distance from Hakata station. Basic necessities are provided, you can take it from reception. Will come back again next time.
Response from Property: Thank you very much for staying at Prince Smart Inn Hakata and for taking the time to share your experience with us.We are delighted to learn that you were satisfied with our convenient location and found the hotel easily accessible on foot from Hakata Station. We are also pleased that our essential amenities helped support your stay and travels.Your kind feedback encourages us to continue maintaining and improving the quality of our services to provide an even more comfortable experience for our guests.Thank you once again for your recognition and support. We look forward to welcoming you back to Prince Smart Inn Hakata on your next visit to Hakata.
Momoshan
Standard Twin Room
Stayed in Jun 2026
Family
7 reviews
10/10
Outstanding
Posted on Aug 7, 2026
The room was spotless and the bathroom had a great wet/dry separation. The soundproofing was excellent, making for a very quiet night. The onigiri served in the morning was delicious! Overall, a fantastic experience. I'll definitely choose to stay here again if I come back to Fukuoka!!
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Response from Property: Thank you for staying at Prince Smart Inn Hakata and for your wonderful review. We are delighted to hear that you were satisfied with the cleanliness of your room, the bathroom facilities, and the quiet atmosphere during your stay. We are also very pleased that you enjoyed our breakfast rice balls. Thank you for your kind words. We look forward to welcoming you back on your next visit to Fukuoka.
amy111_tao
Standard Twin Room
Stayed in May 2026
Traveling with friends
15 reviews
9.7/10
Amazing
Posted on Jul 1, 2026
The location is excellent, about a 5-minute walk from Hakata Station. I thought the room would be very small, but it was actually fine; we could open two large suitcases at the same time. The bathroom had a separate wet and dry area, and the cleanliness and soundproofing were both excellent. The best part is that it was cheap and included breakfast, with different burgers every day. The only downside was that there was no kettle in the room; we had to go to the front desk on the 2nd floor for hot water. There's also an electronic scale to avoid overweight baggage. After checking out, we asked the front desk to book a taxi for us to the airport, which took about 10 minutes and cost 1800 yen. We got to experience Japan's taxi service again. The whole trip was perfect and smooth!
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Response from Property: Thank you for staying with us and for sharing your wonderful review. We are delighted to hear that you enjoyed our convenient location, room layout, cleanliness, soundproofing, and complimentary breakfast. We are also glad that our luggage scale and taxi arrangement helped make your trip more comfortable. Thank you as well for your feedback regarding the kettle. As part of our hotel concept, in-room amenities are kept to a minimum, and kettles are available upon request at the front desk. We appreciate your understanding. We are very happy to know that your trip was smooth and enjoyable, and we look forward to welcoming you again on your next visit to Hakata.
Guest User
Standard Twin Room
Stayed in May 2026
Traveling with friends
15 reviews
10/10
Outstanding
Posted on Jun 29, 2026
The location is pretty good, quite close to Hakata Station. The room was relatively clean, though typically small for Japan. There are several convenience stores downstairs, which is very convenient. The free breakfast was a definite plus! You can even take it to go, which is super handy if you're heading out early.
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Response from Property: Thank you for your kind feedback. We’re glad you enjoyed our convenient location, clean rooms, and complimentary breakfast. We hope to welcome you again soon.
Hannnnnnana
Standard Double Room
Stayed in May 2026
Couple
23 reviews
10/10
Outstanding
Posted on Jul 8, 2026
This was my first time in Fukuoka, and I chose a hotel I'd previously stayed at in Okinawa. First, the good points: it's very smart, the check-in process is simple, and there's free breakfast. The restaurant is outsourced, so the food is quite good (I ate their rice burgers two mornings in a row!). The downside is that the room is really small; it felt a bit cramped for two people.
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Response from Property: Thank you for choosing Prince Smart Inn Hakata and for your review. We are delighted that you chose to stay with us again after your experience in Okinawa. We are glad you enjoyed our smart services and complimentary breakfast, especially the rice burgers. We also appreciate your feedback regarding the room size. While our rooms are compact, we will continue striving to provide a comfortable stay through our services and hospitality.We look forward to welcoming you again in the future.
Soon Teck
Standard Double Room
Stayed in Apr 2026
Couple
21 reviews
10/10
Outstanding
Posted on Jul 6, 2026
The hotel is in a great location, just a short walk from Hakata Station, making it very convenient for getting around the city. The room was clean and comfortable, and the overall stay was pleasant. I would definitely recommend this hotel to anyone looking for a convenient place to stay near Hakata Station.
Response from Property: Thank you for choosing Prince Smart Inn Hakata and for sharing your kind review. We are delighted to hear that you enjoyed our convenient location near Hakata Station and found your room clean and comfortable. Your recommendation means a great deal to us and serves as wonderful encouragement for our team. We truly appreciate your feedback and look forward to welcoming you again on your next visit to Fukuoka.
Anonymous User
Standard Double Room
Stayed in Mar 2026
Couple
10 reviews
5.0/10
Posted on May 8, 2026
Hotel staff was not helpful and lacks the ability to explain things to guests. Was charged a day of carpark fee when I did not use the lot at all, staff did not mention the part where the parking slip has to be returned at 11am in order to not get charged. They still did not mention anything about this charge when we told them we parked outside instead after returning the parking slip. It was only when checked out then we were told by the manager or some sort that if the parking slip was not return by 11am, a day charge will be charged. Overall, a bad experience, parking lot was very empty and their excuses was that there were loss incurred when we didn’t park there so we have to pay for the loss?!?
Response from Property: Thank you very much for staying at prince smart inn hakata.We also sincerely appreciate you taking the time to share your feedback.We apologize for the inconvenience caused regarding the parking information during your stay.Information about the parking procedure was provided on the back of the parking ticket; however, we understand that our explanation may not have been sufficiently clear.We truly value your comments and will review our parking guidance to ensure clearer and more understandable information for our guests in the future.Once again, we sincerely apologize for the inconvenience caused and appreciate your valuable feedback.
Guest User
Standard Twin Room
Stayed in Mar 2026
Solo traveler
5 reviews
10/10
Outstanding
Posted on Apr 24, 2026
All the points were perfect. I just realized it was such a good place. Every moment I spent there was happy. The reliable ringtone of the good staff, the desk staff, the perfect maid service, and the room catering service all feel mature, and the food is delicious. It was even better because the hotel entrance felt cozy and comfortable from the entrance. The hotel restaurant was also nice.
Response from Property: Thank you very much for your wonderful review.We are truly delighted to hear that you enjoyed every moment of your stay and were satisfied with our staff, services, and restaurant. Your kind words mean a great deal to us.We sincerely look forward to welcoming you again.
Anonymous User
Standard Double Room
Stayed in Mar 2026
Traveling with friends
1 reviews
8.0/10
Very good
Posted on Apr 18, 2026
This was my first time staying in Atami, then Okinawa, and now Fukuoka. As someone with social anxiety, I really appreciate hotels where you can check in and out completely self-service. All three locations were incredibly convenient for transportation and offered great value for money, with breakfast included in the room rate. The breakfast options were different at each place. This time in Hakata, the hotel was super close to the commercial district – only about a 6-minute walk to the Hankyu area. If you want to go to Tenjin, it's just 2-3 subway stops away, and for Dazaifu or other surrounding areas, you can walk to the bus terminal in just a few minutes.
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Response from Property: Thank you very much for your detailed and wonderful review. We are delighted to hear that you enjoyed your stays across different locations and found our hotels convenient, cost-effective, and easy to use with self check-in and check-out. We’re especially glad that you appreciated the convenient location of our Hakata property and its access to shopping and transportation. We truly appreciate your continued support and look forward to welcoming you again on your future trips.
yywj
Standard Double Room
Stayed in Feb 2026
Traveling with friends
24 reviews
10/10
Outstanding
Posted on Mar 19, 2026
The rooms in this hotel are small but decent, clean, and tidy. The bathroom facilities are all complete, and it's self-check-in with free breakfast. It's also very close to the station. It's alright.
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Response from Property: Thank you very much for staying at Prince Smart Inn Hakata. We are delighted that you enjoyed your stay, even though your room was compact. We will continue to strive to improve our services so that each and every guest can be satisfied. All of our staff look forward to welcoming you back again.
Guest User
Standard Double Room
Stayed in Dec 2025
Couple
9 reviews
9.0/10
Great
Posted on Jan 23, 2026
Locations will be around a 10mins walk from the station Convenience stores just below will have They served nice rice cake burgers for breakfast. You can top up 100yen for different selection of the give menu for hotel guests Room will be abit small and will have problem now and then when opening the big luggage’s
Response from Property: Thank you for choosing to stay at Prince Smart Inn Hakata among the many hotels available. We will continue to strive to be a hotel that satisfies all of our guests, so we look forward to welcoming you again whenever you have the opportunity.
Anonymous User
Standard Double Room
Stayed in Jun 2026
Other
8 reviews
6.0/10
Posted on Jul 31, 2026
water didnt replenish after each room clean up. could have done better as it a really cheap hotel
Response from Property: Thank you for your feedback. We apologize for any confusion regarding bottled water. As a welcome drink, we provide one complimentary bottle of water at check-in. For guests staying multiple nights, additional bottles are available upon request at the front desk, one per person per day. We appreciate your comments and thank you for staying with us.
ニャルミ
Standard Twin Room
Stayed in Jun 2026
Traveling with friends
17 reviews
9.5/10
Amazing
Posted on Jul 19, 2026
The hotel is really close to the station, about a 5-8 minute walk. There are tons of food options nearby, plus convenience stores like Lawson, 7-Eleven, and FamilyMart, which is super handy. Japanese hotels are always small, but I was surprised this one didn't have a bathtub. As someone who loves a good soak, I was a bit disappointed. Also, a lot of things are self-service, like the luggage storage, so language isn't an issue. Overall, it was pretty good. We took a taxi from the hotel to the airport, and it wasn't too expensive, about 70 RMB.
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Response from Property: Thank you for staying at Prince Smart Inn Hakata. We are glad you enjoyed our convenient location and self-service facilities. We apologize that the bathroom did not meet your expectations. Please note that our rooms feature shower booths instead of bathtubs as part of our hotel concept. Thank you for your valuable feedback. We look forward to welcoming you again.
Guest User
Standard Double Room
Stayed in Feb 2026
Solo traveler
7 reviews
9.5/10
Amazing
Posted on Mar 14, 2026
The location was super convenience.
Response from Property: Thank you for your review! We’re glad to hear that you found our location so convenient. We look forward to welcoming you again on your next visit!
Anonymous User
Standard Double Room
Stayed in Apr 2026
Traveling with friends
3 reviews
10/10
Outstanding
Posted on Jun 3, 2026
The staff provided excellent service, especially when I requested an early check-in at 10 AM (additional cost of ¥5000). She handled everything efficiently and tried her best to find an available room as soon as possible. However, the standard room was not very spacious, so it may not be recommended for guests traveling with multiple large suitcases. Aside from that, everything was perfect for two people 👍 The location was also very convenient — easy to find and close to many tourist attractions and convenience stores. Breakfast on the ground floor was incredible as well, with a wide variety of options. They even provided takeaway service, which was very convenient.
Response from Property: Thank you very much for choosing Prince Smart-In Hakata, and for taking the time to share your review.We are delighted to learn that you were satisfied with your stay.Your kind words are truly encouraging for all of us and serve as a great motivation.We will continue striving to provide services that allow each and every guest to enjoy a comfortable and pleasant stay.Should you have another opportunity, we would be very pleased if you choose to stay with us again.All of our staff sincerely look forward to welcoming you back in the near future.