The free shuttle bus from Fukushima Station to Sansuiso is incredibly convenient; just be sure to book in advance. It's a van, so seating is limited. A taxi would take about 25 minutes. I booked a Japanese-Western style room for one. It had a bed and was a spacious suite, though the layout was a bit odd. The bedroom with the bed had no window but an exhaust fan and was relatively quiet. The Japanese-style room, however, offered the sound of the stream. Both room types are a bit older but offer great value for money and good hygiene. Sansuiso boasts two large public baths, one on the first floor and one on the sixth, plus an open-air bath with fantastic views. The food is good, although dinner service was a bit chaotic. I upgraded to the grilled beef for an extra 2200 yen, and it was incredibly worthwhile – highly recommended for a significant upgrade. After-dinner desserts included a fruit buffet with fresh, high-quality fruit, and the desserts themselves were exceptionally delicious. Breakfast was buffet style, not as good as what I had at Kintaro Onsen. A unique feature here is the abundance of free drinks; there's beer downstairs and a sake buffet in the restaurant. The coffee, however, tasted like it was made with powdered milk, so it was just average. The staff were all very enthusiastic, and one gentleman spoke Chinese and was incredibly patient and thoughtful. They also have renovated, more opulent rooms where the meals would be even better. If you have dinner in a private room, breakfast is also served individually. The experience in such rooms would be significantly enhanced. Among onsen ryokans at a similar price point, the best value for money and most meticulous service I've experienced was at Kisshotei in Kaga Onsen.
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