To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.2
Amenities4.2
Service4.2
Cleanliness4.2
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All reviews(83)
Positive reviews(10)
Reviews with photos/video(2)
Anonymous User
Standard Queen Room with Sofa Bed
Stayed in Oct 2023
Business travelers
101 review
4.5/5
Great
Posted on Oct 22, 2023
The hotel is new, the facilities are relatively new, the room size is relatively appropriate, the shower water is not small, and although the breakfast is not rich, it is still quite good.
Original TextTranslated by Google
Response from Property: Dear Guest,Thank you for taking the time to send us your feedback,We are very pleased to read that you had a wonderful time with us.We would be very happy to see you again. Jenny HelmerFront Desk Agent
Guest User
2 Single Beds Standard
Stayed in Sep 2022
Couples
3 review
5.0/5
Outstanding
Posted on Sep 19, 2022
We had booked 1 night including 2x breakfast and were very satisfied. Super friendly and quick check-in (thanks to Mr. C. Aron), easily got a hotel umbrella for a walk. Old town 5 minutes away on foot. Room 112 very clean, new and modern furnishings. Beds including bedding comfortable and convenient. Bathroom in a modern, attractive design. In the room hair dryer, iron and accessories, kettle including coffee and tea. Everything including breakfast service seemed unobtrusively friendly and well thought out. Small thermos flasks with coffee prevent queues at the machines. Even small bags for small things were ready. Staff were all attentive and helpful. We will stay there again for sure. THANK YOU VERY MUCH;-)
Original TextTranslated by Google
Response from Property: Dear guest, thank you for taking the time to send us your feedback. We are very pleased to read that our team left you with such a pleasant impression and that you had a wonderful stay with us. We would be very happy to welcome you again. Jenny Helmer Front Desk Agent
Janine Will
Standard Queen Room-Accessible
Stayed in Jul 2022
Family
26 review
4.0/5
Very Good
Posted on Jul 22, 2022
Nice room with a large bathroom. Since the hotel was fully booked, the waiting times for breakfast or at the coffee machine were a bit long. One machine is a bit small for the number of guests. Otherwise good standard, reasonable price/performance ratio.
Original TextTranslated by Google
Response from Property: Dear Janine Will, thank you very much for taking the time to send us your feedback. We are very pleased to read that you had a great time with us. Did you already know that you can have breakfast with us, free of charge? receive? And it's worth mentioning here, not just the breakfast itself. You're welcome to pick up a little something to take with you on the go. To-go containers for food and drinks are always available directly at the breakfast buffet. We would be very happy to see you again. Jenny Helmer Front Desk Agent
Response from Property: Dear Guest, thank you so much for your wonderful review! We’re delighted to hear that you enjoyed the service, found our staff friendly, and appreciated the cleanliness and quality of your room. It’s great to know that you liked the variety of food in the lobby and that the breakfast met your expectations. Your recommendation means a lot to us, and we’re thrilled to hear you would suggest our hotel to others visiting Fulda. We look forward to welcoming you back in the future!Best regards,Emily KaufmannFront Desk Agent
Response from Property: Dear Guest, thank you for your feedback. We appreciate your insights and are glad to hear that you found the breakfast to be satisfactory. We understand your points about the need for improvements and modernization. Please be assured that we are continually working on enhancing our facilities and services to provide a better experience for our guests. Your comments will help guide our efforts in these areas. We hope to have the opportunity to welcome you back and show you the improvements we are making.Best regards,Emily KaufmannFront Desk Agent
Simon 🌲shushenshijianlu🦌
Standard Queen Room with Sofa Bed
Stayed in Aug 2024
Family
27 review
5.0/5
Outstanding
Posted on Aug 13, 2024
可以,印象很不錯
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Response from Property: Dear Guest, thank you for your positive feedback! We’re pleased to hear that you had a very good impression of our hotel. Your satisfaction is our priority, and we look forward to welcoming you back in the future.Best regards,Emily KaufmannFront Desk Agent